Update is not allowed to download due to the regulations?

Windows 7 Edition using Home Premium.  For several weeks I can't download files, even from Microsoft.  They appear to download successfully, but I can't run or save them, nor can I find them in the downloads, Desktop, anywhere.

Looking at the Windows Update log, I find several times: "update is not allowed to download due to regulations."  Is it an idea of why NO file is allowed to upload?  What should I do?  I've tried many 'solutions' proposed in the online forums, including this one.  Thank you.

Assuming that you can use the "Win7 upgrade disk" to do the clean install, you MUST perform an "Advanced (custom) installation" of Win7 (which will format the HARD drive in the process, hence the need for the backup of your personal data).

'Personal data' for me = the content of the current My Documents folder, e-mail Client (for example, Outlook;) Data from Windows Live Mail), favorites of IE. You pouvez want to backup your user account settings, as well.

You can locate your backup on an external drive, Yes. If I had to, I would format the external drive first (since external readers who were connected to the computer may be infected, too).

You do NOT want to restore the backup DATA until it is scanned by your application anti-virus/anti-spyware installled and (in MY opinion) at least an analysis online "on-demand" (e.g., http://www.eset.com/us/online-scanner).

If you need additional help with the fresh install of Win7, please start a new thread in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_7-system

If you end up having to do a clean install of Vista, post in this forum: http://answers.microsoft.com/en-us/windows/forum/windows_vista-system

Good luck!

Tags: Windows

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