Update KB2447568 automatically installed on my two computers. Had to do a restore afterwards as url IE8 line always came in white (compared to my google home page) and then I had to use the Task Manager to close IE8.

On each laptop OS is Vista Home Premium.  All updates, in the past, have been installed without problem.  Anti virus is Norton 360 on each PC.  Never had a problem until now, with an update.  I would like to install the update that is referenced, but it completely disables IE8.  Any suggestions on how to fix would be appreciated.

See http://community.norton.com/t5/Norton-Internet-Security-Norton/Internet-Explorer-8-quot-not-responding-quot-when-symantec/m-p/332499#M136282 [applies to N360 and other applications Norton]

Manually & repeatedly update Norton 360 via LiveUpdate (or smart update) until you get a "not more than updated" or similar prompt.

Then reinstall KB2447568, if necessary.

TIP: Never, EVER to use system restore to 'Cancel' an update, Service Pack, or upgrade of IE! Instead, uninstall the update, Service Pack, or the IE patch & reboot.  If that does not resolve the problem, then try System Restore.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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