Update KB972270 and KB955759 won't load

Similar Questions

• Error: 0xe0000102 cannot install updates KB972270 and KB982132.

  Original title: KB972270 and KB982132 want to install.

  For several years the updates of security for all Microsoft products are at the regular rate
  and as soon as available.
  Now, in November, all security updates Microsoft in November had been installed.

  At the same time for
  -MS Office compatibility pack
  -MS Excel Viewer 2007
  -MS Powerpoint Viewer 2007
  several security updates and SP2 had been uninstalled and replaced with SP3 manually.

  After all these operations the Microsoft Update and MBSA reports
  KB972270 and KB982132 were missing.

  Attempt to update shows no need to download the file because all the necessary files already downloaded.
  End of the installation of two patches with summary 'OK '.
  However, if to market verification MBSA or Microsoft Update, these two patches
  are still listed as missing. You can perform all these steps in an endless loop.
  Each time the same result.

  See below two logs for details please.

  What is the reason?
  How to solve the problem?

  [KB982132.log]
  1.610: ================================================================================
  1,610: 2011-11-09 22:26:45.468 (local)
  1,610: C:\WINDOWS\SoftwareDistribution\Download\3b9a24c8602d832283340e99d108cb2a\update\update.exe (version 6.3.13.0)
  1,610: hotfix started with following command line: /ParentInfo:442ee98ee897cc49a583a2180298bfc8 /if
  1,610: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  2.110:-old information in the registry.
  2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  2.110: destination:
  2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  2.110: destination:
  2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  2.110: destination:
  2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  2.110: destination:
  2.110:-new information in the registry.
  2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  2.110: destination:
  2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  2.110: destination:
  2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  2.110: destination:
  2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  2.110: destination:
  2.110: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  2.110: SetProductTypes: InfProductBuildType = BuildType.IP
  2.110: SetAltOsLoaderPath: no section uses DirId 65701; fact.
  2.125: CreateUninstall = 0, directory = C:\WINDOWS\$NtUninstallKB982132$
  2.125: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
  2.141: there is no Ref tag c:\windows\system32\sp4.cab
  2.141: there is no Ref tag c:\windows\system32\sp3.cab
  2.141: there is no Ref tag c:\windows\system32\sp2.cab
  2.141: there is no Ref tag c:\windows\system32\sp1.cab
  2.141: there is no Ref tag c:\windows\system32\driver.cab
  2.141: there is no Ref tag c:\windows\system32\fp40ext.cab
  2.141: there is no Ref tag c:\windows\system32\fp40ext1.cab
  2.141: there is no Ref tag c:\windows\system32\wms4.cab
  2.141: there is no Ref tag c:\windows\system32\wms41.cab
  2.141: there is no Ref tag c:\windows\system32\ims.cab
  2.141: there is no Ref tag c:\windows\system32\ims1.cab
  2.141: there is no Ref tag c:\windows\system32\ins.cab
  2.141: there is no Ref tag c:\windows\system32\ins1.cab
  2.141: from AnalyzeComponents
  2.141: AnalyzePhaseZero used 0 graduation
  2.141: no c:\windows\INF\updtblk.inf file.
  2.141: analysis of file used OEM 0 graduation
  2.141: AnalyzePhaseOne: used 0 graduation
  2.141: AnalyzeComponents: analysis /hotpatch disabled; jump.
  2.141: AnalyzeComponents: this feature is disabled.
  2.141: FindFirstFile c:\windows\$hf_mig$\*.*
  2.641: AnalyzeForBranching used 0 graduation.
  2.641: AnalyzePhaseTwo used 0 graduation
  2.641: AnalyzePhaseThree used 0 graduation
  2.641: AnalyzePhaseFive used 0 graduation
  2.641: AnalyzePhaseSix used 0 graduation
  2.641: AnalyzeComponents used 500 ticks
  2.641: downloading 0 files
  2.641: bPatchMode = TRUE
  2.641: inventory complete: ReturnStatus = 0, 516 ticks
  2.641: Num ticks for invent: 516
  2.641: [dumpDownloadTask], we have all the necessary files for the installation package. Return STATUS_READY_TO_INSTALL
  2.641: dumpDownloadTask return 0xf201 (ready to install)
  2,657: KB982132 installation did not complete.
  2,657: Update.exe extended error code = 0xf201
  1.313: ================================================================================
  1,313: 2011-11-09 22:30:32.718 (local)
  1,313: C:\WINDOWS\SoftwareDistribution\Download\f0fea42f69058000617da24986c3b109\update\update.exe (version 6.3.13.0)
  1,313: impossible to activate SE_SHUTDOWN_PRIVILEGE
  1,313: hotfix started with following command line: - q - z - er /ParentInfo:e1e80aeb2fa28c4e9f475f2ce87087a2
  1,313: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  1,688: in function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
  1,688: in function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
  1,688:-old information in the registry.
  1,688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  1,688: destination:
  1,688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  1,688: destination:
  1,688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  1,688: destination:
  1,688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  1,688: destination:
  1,688:-new information in the registry.
  1,688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  1,688: destination:
  1,688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  1,688: destination:
  1,688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  1,688: destination:
  1,688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  1,688: destination:
  1,688: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  1,688: SetProductTypes: InfProductBuildType = BuildType.IP
  1,688: SetAltOsLoaderPath: no section uses DirId 65701; fact.
  1,703: CreateUninstall = 0, directory = C:\WINDOWS\$NtUninstallKB982132$
  1,703: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
  1.719: there is no Ref tag c:\windows\system32\sp4.cab
  1.719: there is no Ref tag c:\windows\system32\sp3.cab
  1.719: there is no Ref tag c:\windows\system32\sp2.cab
  1.719: there is no Ref tag c:\windows\system32\sp1.cab
  1.719: there is no Ref tag c:\windows\system32\driver.cab
  1.719: there is no Ref tag c:\windows\system32\fp40ext.cab
  1.719: there is no Ref tag c:\windows\system32\fp40ext1.cab
  1.719: there is no Ref tag c:\windows\system32\wms4.cab
  1.719: there is no Ref tag c:\windows\system32\wms41.cab
  1.719: there is no Ref tag c:\windows\system32\ims.cab
  1.719: there is no Ref tag c:\windows\system32\ims1.cab
  1.719: there is no Ref tag c:\windows\system32\ins.cab
  1.719: there is no Ref tag c:\windows\system32\ins1.cab
  1.719: from AnalyzeComponents
  1.719: AnalyzePhaseZero used 0 graduation
  1.719: no c:\windows\INF\updtblk.inf file.
  1.719: analysis of file used OEM 0 graduation
  1.719: AnalyzePhaseOne: used 0 graduation
  1.719: AnalyzeComponents: analysis /hotpatch disabled; jump.
  1.719: AnalyzeComponents: this feature is disabled.
  1.719: FindFirstFile c:\windows\$hf_mig$\*.*
  2.203: AnalyzeForBranching used 0 graduation.
  2.203: AnalyzePhaseTwo used 0 graduation
  2.203: AnalyzePhaseThree used 0 graduation
  2.203: AnalyzePhaseFive used 0 graduation
  2.203: AnalyzePhaseSix used 0 graduation
  2.203: AnalyzeComponents used 484 ticks
  2.203: downloading 0 files
  2.203: bPatchMode = TRUE
  2.203: inventory complete: ReturnStatus = 0, 500 ticks
  2.203: Num ticks for invent: 500
  2,219: VerifyTargetFileSize: impossible to verify size as Source = NULL for file c:\windows\inf\HFX1AC.tmp
  2,219: file copied: c:\windows\inf\branches.inf
  4.078: allocation of the C: disk size is 4096 bytes, free space = 27556048896 bytes
  4,094.: drive C: free 26279MB req: 6 MB w/uninstall 0MB
  4,094.: all CabinetBuild
  4,094.: Num ticks for Cabinet build: 1891
  4,094.: DynamicStrings section not defined or empty.
  4,094.: FileInUse: disabled detection.
  5.094: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
  5,188: PFE2: not avoiding is not per file Exceptions.
  5.297: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\update_SP3QFE.inf-> c:\windows\$hf_mig$\KB982132\update\update_SP3QFE.inf.
  5,328: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\spuninst.exe-> c:\windows\$hf_mig$\KB982132\spuninst.exe.
  5,328: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\spmsg.dll-> c:\windows\$hf_mig$\KB982132\spmsg.dll.
  5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\spcustom.dll-> c:\windows\$hf_mig$\KB982132\update\spcustom.dll.
  5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\KB982132. CAT-> c:\windows\$hf_mig$\KB982132\update\KB982132.CAT.
  5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\update.exe-> c:\windows\$hf_mig$\KB982132\update\update.exe.
  5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\updspapi.dll-> c:\windows\$hf_mig$\KB982132\update\updspapi.dll.
  5.375: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\update.ver-> c:\windows\$hf_mig$\KB982132\update\update.ver.
  5.375: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\updatebr.inf-> c:\windows\$hf_mig$\KB982132\update\updatebr.inf.
  5.375: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\eula.txt-> c:\windows\$hf_mig$\KB982132\update\eula.txt.
  5.391: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\branches.inf-> c:\windows\$hf_mig$\KB982132\update\branches.inf.
  5.391: copied file: C:\WINDOWS\system32\t2embed.dll
  5,422: VerifySize: could not get the target size of the file: C:\WINDOWS\system32\t2embed.dll
  5.438: copy the file: C:\WINDOWS\system32\t2embed.dll
  5,453: DoInstallation: installing assemblies with root path of the source: c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\
  5,453: Num ticks for copying files: 1359
  5,453: Num ticks for Reg update and delete files of size 0: 0
  5,469:-old information in the registry.
  5,469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  5,469: destination:
  5,469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  5,469: destination:
  5,469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  5,469: destination:
  5,469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  5,469: destination:
  5,469:-new information in the registry.
  5,469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  5,469: destination:
  5,469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  5,469: destination:
  5,469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  5,469: destination:
  5,469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  5,469: destination:
  5,469: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
  5.485: RebootNecessary = 0, WizardInput = 1 DontReboot = 1, ForceRestart = 0

  [KB972270.log]
  1.297: ================================================================================
  1.297: 2011-11-09 22:30:26.640 (local)
  1.297: C:\WINDOWS\SoftwareDistribution\Download\d8ef7c8f90f509563f255df3e967b057\update\update.exe (version 6.3.13.0)
  1.297: impossible to activate SE_SHUTDOWN_PRIVILEGE
  1,312: hotfix started with following command line: - q - z - er /ParentInfo:cc1e5ae30f618e40b09e5050d257bac1
  1,312: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  1765: in function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
  1765: in function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
  1765:-old information in the registry.
  1765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  1765: destination:
  1765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  1765: destination:
  1765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  1765: destination:
  1765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  1765: destination:
  1765:-new information in the registry.
  1765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  1765: destination:
  1765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  1765: destination:
  1765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  1765: destination:
  1765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  1765: destination:
  1765: in function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
  1765: SetProductTypes: InfProductBuildType = BuildType.IP
  1,781: SetAltOsLoaderPath: no section uses DirId 65701; fact.
  1,781: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\update_SP3GDR.inf failed
  1.797: CreateUninstall = 0, directory = C:\WINDOWS\$NtUninstallKB972270$
  1.797: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
  1.797: BuildCabinetManifest: missing update.url
  1.797: from AnalyzeComponents
  1.797: AnalyzePhaseZero used 0 graduation
  1.797: no c:\windows\INF\updtblk.inf file.
  1.797: analysis of file used OEM 0 graduation
  1.797: AnalyzePhaseOne: used 0 graduation
  1.797: AnalyzeComponents: analysis /hotpatch disabled; jump.
  1.797: AnalyzeComponents: this feature is disabled.
  1.812: FindFirstFile c:\windows\$hf_mig$\*.*
  2.281: AnalyzeForBranching used 16 ticks.
  2.281: AnalyzePhaseTwo used 0 graduation
  2.281: AnalyzePhaseThree used 0 graduation
  2.281: AnalyzePhaseFive used 0 graduation
  2.281: AnalyzePhaseSix used 0 graduation
  2.281: AnalyzeComponents used 484 ticks
  2.281: downloading 0 files
  2.281: bPatchMode = FALSE
  2.281: inventory complete: ReturnStatus = 0, 484 ticks
  2.281: Num ticks for invent: 500
  2.281: VerifyTargetFileSize: impossible to verify size as Source = NULL for file c:\windows\inf\HFX1A8.tmp
  2,297: copied file: c:\windows\inf\branches.inf
  4.219: allocation of the C: disk size is 4096 bytes, free space = 27556601856 bytes
  4.234: drive C: free 26280MB req: 6 MB w/uninstall 0MB
  4.234: all CabinetBuild
  4.234: Num ticks for Cabinet build: 1953
  4.234: DynamicStrings section not defined or empty.
  4.234: FileInUse: disabled detection.
  5.234: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
  5,328: PFE2: not avoiding is not per file Exceptions.
  5,422: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\update_SP3QFE.inf-> c:\windows\$hf_mig$\KB972270\update\update_SP3QFE.inf.
  5,453: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\spuninst.exe-> c:\windows\$hf_mig$\KB972270\spuninst.exe.
  5,453: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\spmsg.dll-> c:\windows\$hf_mig$\KB972270\spmsg.dll.
  5,453: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\spcustom.dll-> c:\windows\$hf_mig$\KB972270\update\spcustom.dll.
  5,469: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\KB972270. CAT-> c:\windows\$hf_mig$\KB972270\update\KB972270.CAT.
  5,469: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\update.exe-> c:\windows\$hf_mig$\KB972270\update\update.exe.
  5,469: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\updspapi.dll-> c:\windows\$hf_mig$\KB972270\update\updspapi.dll.
  5,484: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\update.ver-> c:\windows\$hf_mig$\KB972270\update\update.ver.
  5,484: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\updatebr.inf-> c:\windows\$hf_mig$\KB972270\update\updatebr.inf.
  5,500: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\eula.txt-> c:\windows\$hf_mig$\KB972270\update\eula.txt.
  5.515: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\branches.inf-> c:\windows\$hf_mig$\KB972270\update\branches.inf.
  5.515: copied file: C:\WINDOWS\system32\t2embed.dll
  5.547: VerifySize: could not get the target size of the file: C:\WINDOWS\system32\t2embed.dll
  5.562: copy the file: C:\WINDOWS\system32\t2embed.dll
  5.578: DoInstallation: installing assemblies with root path of the source: c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\
  5.578: Num ticks for copying files: 1344
  5.594: Num ticks for Reg update and delete files of size 0: 16
  5.594:-old information in the registry.
  5.594: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  5.594: destination:
  5.594: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  5.594: destination:
  5.594: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  5.594: destination:
  5.594: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  5.594: destination:
  5.594:-new information in the registry.
  5.594: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
  5.594: destination:
  5.594: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
  5.594: destination:
  5.594: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
  5.594: destination:
  5.594: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
  5.594: destination:
  5.594: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
  5.609: RebootNecessary = 0, WizardInput = 1 DontReboot = 1, ForceRestart = 0

  Hi all, thanks for all your advice.

  The real answer to the problem indicated had been found in
  Microsoft Security Advisory (2639658)
  http://TechNet.Microsoft.com/en-us/security/advisory/2639658
  and in
  Microsoft Security Advisory: Vulnerability in parsing of TrueType fonts could allow elevation of privileges
  http://support.Microsoft.com/kb/2639658

  "Impact of this solution . .

  ... After you apply this workaround solution, users of Windows XP and Windows Server 2003 can be revived KB982132 and KB972270 security updates. These revived updates will not install. The new proposals is a matter of detection logic and users who have successfully KB982132 and KB972270 applied security updates previously may ignore the sound. ..."

  Observed question is the result of that advisory proposed circumvention of security/KB.

• Devices and printers won't load

  Hello

  I write on the page devices and printers. I looked at other messages and nothing has worked so far. I will list what I did.

  -Bluetooth enabled and set to automatic

  -a ran chkdsk/r twice

  -made a clean boot

  -check updates

  -disabled firewall

  -off spooler printing and Bluetooth service at the same time ending explorer.exe, restart explorer.exe and activated the two services to auto again.

  -tried to use different profiles

  Specifications of the computer:

  Windows 7 64 bit

  4 GB OF RAM

  I7 2.80 Ghz

  Nothing above worked. Let me know if you have other ideas of cause that I'm about.

  Thank you.

  Hi Alex,

  Thank you for the update on the issue.

  If still problem persists, I suggest you to try the steps in the below mentioned thread and see if it helps you to solve the problem.

  Failed to open devices and printers in Control Panel.

  If the problem persists, try the steps in the below mentioned thread.

  Devices and printers page takes forever to load & does not show my printers or devices

  Keep us updated on the status of your issue and we will be happy to help you, if necessary.

  Kind regards

• Firefox wouldn't load facebook without java but my java is on I tried a refresh and now won't load profile

  I went to bed. woke up pc turned on. and all of a sudden, facebook wouldn't load without java. I went and he seemed to ask before activate has been activated. I shot it is never, and then hand it to ask and did not work. then I turned it forever and forever, and it still doesn't load. Then I tried to update firefox but she never completed refresh. I had the old data of firefox on desktop folder. I tried to uninstall and reinstall since updating firefox usually open to all. said of the profiles is missing or inaccessible.

  Sorry, when an update is interrupted, it can happen. Please start by creating a new profile. There is no data in it, but it will get us started.

  You will start the Firefox profile manager using the Windows Run dialog box (hold down the Windows key and tap R) or the system on the charms bar search box. Paste the following and press ENTER:

  firefox.exe -P
  

  This should start a small window.

  Click on the button to create a profile, assign a name like OldSettings and ignore the ability to move the profile folder. After you create the profile, select it and start Firefox in this profile.

  I guess that Firefox works?

  With Firefox running, you have two choices:

  (1) selectively restore some key data

  You can manually copy important files from your old profile (like bookmarks and saved passwords) folder to the new. The following support article lists the key files: recovery of data from an old profile.

  (2) completely "roll back" the refresh

  He isn't in one step to do this, it means the copy of ALL your old data from your old profile folder to the new files. Good news: all the data. Bad news: everything that has been bogged down your Firefox before is likely to be back. Yet, it could be easier overall.

  Details of these measures are in another recent thread: https://support.mozilla.org/questions/1145726#answer-933024

• Updated firefox and it won't start now.

  Do you have an auto update this morning and now I can't start Firefox. Don't want to lose my bookmarks if I have to uninstall and reinstall. Any suggestions?

  By creating a new directory, I was able to install Firefox and not lose my favorites.

• I wrote the HTML code and everything worked until I downloaded firefox. And now won't load the image that I put there. It shows like a damaged. What should I change?

  I think that the doen't just browser allow large images to load for a job faster, or something, but I can't find anywhere where to change these settings.

  Reduce the image and give it a try.

• Update fails and KB955759 installs every day

  Every day when I turn my computer off it wants to install the update above.  Every day when I turn it on the yellow shield are on and tells me to install the KB055759 update.  I have run the fix it program and it breaks down, I tried to make a fix auto and he says back up the registry I did so I can't figure out the next step.  Microsoft Web site is like a dog chasing its tail, it never quite gets to the solution.  I was looking for the help of Visual Basic 500 times and never found files.  For the money you people are doing, you might make this a bit simpler or better yet do to make it work. Try to test your products before putting the on the web.  Now, the XP is about to expire and I will be paying through the nose for a different version that works better than Windows 3.1 or Windows 95.  What a joke you people are.

  Assuming that your problem has not been resolved (or your question has not been answered to your satisfaction), please uncheck my previous answer as the ANSWER and score than the other answers as RESPONSE unless & until your problems have been solved (or you decide to post in another forum instead). Please do it now, before you reply to this post to avoid confusion [yours & mine]. Thank you.
  

  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

  WinXP: N & McA RTs + Kai fix + fix Chrome + test resets IE/WU

  Administer a whirl...

  [You can print these instructions for reference offline. [If a step said to restart, restart! ]

  ACTIONS

  1. click right on the link following, select SAVE TARGET as.... & download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  1. right click on the following link, select SAVE TARGET as... & download the McAfee consumer products removal tool, save it to your desktop: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

  2. close all open applications (that is, anything with an icon on the taskbar).

  3. double-click on the file that you saved in # 1 a above, to run the utility. DO TAP not your keyboard until the race ends, then restart.

  3. double-click the file that you saved in # 1 b above to run the utility. DO TAP not your keyboard until the race ends, then reboot again.

  4. right click on the following link & SAVE to download to your desktop: http://iefaq.info/attachments/133/ie8-rereg.zip [1]

  4B. right click on the file downloaded in # 4 above has (that is, ie8 - rereg.zip) and EXTRACT its contents to the desktop. This will create a new folder on your desktop.

  4 c. close all open applications (that is, anything with an icon on the task bar), open the new folder created in # 8 b above & double-click on the script (i.e., ie8 - rereg.cmd) to run the command, then restart again.

  5. open / click start | Settings | Control Panel | Add/Remove programs. Set Program Access and Defaults: select (check) the CUSTOM [<>] configuration option, and then click the arrows pointing to the far-right | Browser: select "Internet Explorer" here (to not "use my current... »).  [2]

  Illustration: http://teamtutorials.com/wp-content/uploads/2007/05/set-program-access-defaults-02.jpg

  6. open / click start | Settings | Control Panel | Internet Options | Programs (tab) | Default web browser: If the make default button is NOT dimmed, click/press it.

  7. right-click on the following link and SAVE the download to your desktop: http://www.slipstick.com/problems/reg/chromehtml.reg [3]

  7. b double-click the file that you saved in # 7 above & accept invites him to MERGE with the registry data.

  ASSUMING INTERNET EXPLORER WORKS FINE NOW...

  8. open Internet Explorer (only!) to http://support.microsoft.com/kb/923737 [ignore the warnings of DO NOT APPLY and the section will APPLY to] & run the difficulty.

  Note => for best results, check the option Remove personal settings .

  9. IMPORTANT - don't SKIP THIS STEP! => Open Internet Explorer (only!) to http://support.microsoft.com/kb/910336 [ignore the title & symptoms].

  9 b. do disappear/close the window pop up "Automated troubleshooting"! -then...

  9. ignorant of the "not recommended" or similar warnings, run difficulty he 50202 in DEFAULT modes and AGGRESSIVE. [4]

  10. restart once again & test.

  11. in response to this post with a status report.

  Good luck!

  ==================================================
  [1] trust Source: http://iefaq.info/index.php?action=artikel&cat=42&id=133&artlang=en [good for all versions of IE & Windows]

  [2] once we're done here, you can still get Chrome your default browser if you wish.

  [3] trust Source: http://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

  [4] full Disclosure: the difficulty operating in AGGRESSIVE mode will remove your update history but not updates installed in Add/Remove Programs list.

  WinXP: N & McA RTs + Kai fix + fix Chrome + test resets IE/WU

• IE and Firefox won't load properly

  I made an AVG scan last night and has 6 reports in the vault.  I restarted the computer (a laptop) and once on and the file name of the error code was displayed saying that it could not access this file.  It happens to be in the 40s.  I've restored the file (or think I did), but I'm still the error when starting.  (file: C:\Docum\~1\Jessica\LOCALS~1/Temp/DWM.exe)

  Given that this error, we can not get Firefox or IE on startup.  He said initially that it was a problem of proxy.  We changed these settings after finding this solution here.  However, the error is still showing after starting, and Firefox said it broke and we have sent a report, but says only: he connects.  Outlook Express is working and loading all the mails, so our connection is good.

  Any thoughts?  I would use some malware from malwarebytes.org, but I can't get my internet to open for download!  UUGGGHHH!

  Thank you

  Jessica

  The spy software has worked... I can open IE, and run it, but FF will not run the proxy cannot save the connections.  BUT, when I try to download Adobe Flash Player (I lost it in deletions I guess) it will not be installed.  Missing records hotkey (I know that a lot of people had been removed in the spyware removal.

  All ideas now?

  Firstly, scanners, you ran were anti-malware, not malicious software applications, but this is a minor point.

  Second, you really need report complete error messages, without paraphrasing.

  But more important still, your machine is probably enough compromised at this stage to require more detailed help you can get in this forum.  I suggest you read ALL the information tohttp://elephantboycomputers.com/page2.html#Removing_Malware .

  Special attention to the following section:

  3. If the malware remains even once you've done all that, it's time to get interactive help. Choose one of the specialty forums listedhere (in no particular order). Save and read his FAQ display. After the excellent advice given by Corrine, MVP and Security/Malware Removal expert:

  "Recently, many of the security help forums began spend away from HijackThis (HJT) as a tool for initial, he find useful only for a general idea of possible problems."  Now the malware is often not visible in a HJT log.  In addition, preliminary cleaning often leads to the question isn't is not visible in a HJT log.

  "Accordingly, it is suggested that all those seeking additional assistance special attention the preliminary requirements of the site where they get help.  It is particularly useful to the analyst, if an explanation clearly and concisely the nature of the problem is provided with all the required papers.

  "Help sites are very busy.  Therefore, it may be several days before a response is received.  It is recommended that follow you your subject so that you know when an analyst replied.  Because a lot of sites on new requests for assistance by zero (0) responses, it is not recommended that "bump you" your post.  Most of the sites have a place to post if you think that your problem has been overlooked.

  "It is important to note that many of the tools used in security help forums are extremely powerful.  If used wrongly can turn your expensive computer into large Clipboard. For this reason, it is recommended that you ask for help on a site established and recognized with trained analysts and do not try to use specialized tools or patches without proper guidance. »

  Good luck.

• BlackBerry Smartphones installed a updated software and curve won't turn on after reboot. Help please!

  OK, so I am new to the BB world. I just downloaded the software deskstop and performed an update I plugged my BB to the computer. It took about 20 minutes and the BB said, turning it back on, so I chose "restard now."

  Now, the software of office says "disconnected" on the bottom right and my phone does not illuminate. She has just the occasional flashing red. She's.

  No idea what to do?

  Do a simple reboot on the BlackBerry this way:

  With the BlackBerry powereddevice, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

• Streets & trips 2008 stopped working and now won't load

  I was working with streets & trips, went to another program and returned. Clicked on the icon got the hourglass momentarily then nothing. Tried to reinstall the program without help.  Thank you

  Well, it's a compatible product:
  http://www.Microsoft.com/Windows/compatibility/Windows-7/en-us/search.aspx?l=en-us&type=software&s=streets%20%26%20trips%202008

  Try to uninstall and reinstall.

  Make sure you disable your Antivirus utility before any attempt of resettlement.

  Point to the installation files
  Right-click on the configuration file, and then click Run as administrator.

  You can also try running in compatibility mode:
  You can also try to run the program in compatibility mode
  You can find more information on compatibility modes in the articles below:
  http://Windows.Microsoft.com/en-us/Windows7/what-is-program-compatibility

  http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-Windows

  http://Windows.Microsoft.com/en-us/Windows7/Program-Compatibility-Assistant-frequently-asked-question

• I installed Safari 10 update and now Safari won't load - ideas?

  I installed Safari 10 update and now Safari won't load - ideas?  In addition to the menu drop down go to preferences do not load.

  Writing an effective question of communities to Support Apple - https://discussions.apple.com/docs/DOC-5931

• Windows 8 update won't load

  My computer Windows 8 acted as weird after I have updated to 8.1 that according to me. Windows Movie Maker does not recognize the files that it used to recognize. My Google Chrome acted a lot, just like my files. But the worst is that I can not reset my computer to factory settings to solve this problem. When I try to reset it to factory settings, it just says, "no changes."

  It is very frustrating and so now I have to see if my computer update will fix all this. My computer tells me that I am due for an update when I login, but when I go to

  Settings PC > Windows Update

  The Windows Update screen will load, load and load and I'll it let it charge for hours and hours, but it keeps loading. Never, he shows me the update I need. There is also no error code for the update because it won't load at all.

  It's frustrating because I don't understand why I can't reset my computer completely or update. I did the research for hours and hours to solve this problem and I became irratible trying to fix computers.

  I think that all this comes from the update and I can't fix it. I had a lot of people try and fix it, but usually, I'm able to fix computers or searching for the answer to fixing it, but not this time.

  If someone knows the solution to this problem, feel free to respond. I ended up getting tired of all these questions and I don't know what else to do.

  Thank you.

  Hi Kaitlyn,

  I imagine the inconvenience that you are experiencing. We are here to help and guide you in the right direction.

  To better understand the issue, I would need more information on your side.

  1. What is the number of brand and model of the computer? (So that I can help you find the device drivers on the site of computer manufacturer)

  2. what measures all troubleshooting have you tried?

  This problem might have occurred because of these reasons:
  1. lack of Windows updates.
  2. If the device drivers are not updated.
  3 corrupt system files.

  Before you start the troubleshooting steps allows you to download and install the latest device drivers for all devices in the computer manufacturer's website. Check if it helps. If the problem persists, try the steps listed here and see if it helps:

  Method 1:
  I suggest you to reset components Windows Update, which fixes corrupted Windows Update components and help you install Windows updates.
  

  How to reset the Windows Update components?
  http://support.Microsoft.com/kb/971058

  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the the Microsoft Knowledge Base:

  
  Method 2:
  If the problem persists, I suggest to start the computer in Mode safe mode with network and check if the problem persists or not. If the problem does not occur in Mode safe mode with networking, you can set up your computer in a clean boot and check if it helps.

  
  Step 1:
  Start the computer in safe mode with network. In Safe Mode with networking starts with a minimal set of drivers and files.

  Start settings for Windows (including safe mode)
  http://Windows.Microsoft.com/en-us/Windows-8/Windows-startup-settings-including-safe-mode

  If the problem does not occur in safe mode with network, try step 2:

  Step 2:
  Set up your computer in a clean boot state. Setting the system in a clean boot state will help you determine if third-party applications or startup items are causing the problem.

  How to perform a clean boot in Windows
  http://support.Microsoft.com/kb/929135

  Note: After the clean boot troubleshooting steps, see the "How to reset the computer to start as usual after a clean boot troubleshooting" section in the link provided to return the computer to a Normal startup mode.

  
  

  Method 3:
  If the problem persists, you can run the audit and the auditor of file system (CFS) tool if this solves the problem. SFC scan would be a system file corrupt on the computer search and replace.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833

  Hope this information helps. Reply to the post with an up-to-date report of the issue so that we can help you further.

• Try to synchronize again 5 s iPhone to iTunes 11.4 on iMac under OSX10.6.8 and it won't let me. Says I need to update iTunes but iTunes tells me that it is up to date?

  Try to synchronize again 5 s iPhone to iTunes 11.4 on iMac under OSX10.6.8 and it won't let me. Says I need to update iTunes but iTunes tells me that it is up to date?

  The latest version of iTunes is 12.3.3

  You need at least Mac OS X 10.7.5 or greater than

• On Windows 7 update KB972270 fails with Code 800F0902 and KB976662 fails with the error Code 800706BE

  Former title: upgrade to Windows 7.

  I installed the Windows 7 upgrade.  I was running Windows Vista Home Premium 32 bit.  The upgrade installed without problem, but I have problems with updates.  It shows now that the downloads are 97%, but when I double click the icon to update in the center of the Action, it does not open.  My installation history that two updates failed.  They are:

  Update security for Windows 7 (KB972270)

  Update for Windows 7 (KB976662)

  Error details: Code 800706BE

  My computer is a Dell Inspiron 1525.  Any help would be greatly appreciated.

  Error details: Code 800F0902

  Hello
   
  
  Method 1.
  Windows provides a built-in utility that can automatically find and fix some problems with Windows Update.
  Here are the steps to run this utility for troubleshooting.
  a. open the Windows Update Troubleshooter by clicking the Start button, then Control Panel.
  (b) in the search box, type troubleshooting and then click Troubleshooting.
  c. under system and security, click Fix problems with Windows Update.
  
  Method 2.
  Try also download and install these updates manually and check.
  Here are links to these updates.

  Update security for Windows 7 (KB972270)
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=75491ad0-40A6-4EFB-9574-d82210f6d0da&displaylang=en#requirements

  
  An update is available for the native JSON feature in Internet Explorer 8
  http://support.Microsoft.com/kb/976662

  Method 3.
  We can try to reset the Windows Update components and check if that helps resolve the issue.
  This article helps you reset the Windows Update components. So that we can reset the Windows Update components for you, go to the "Fix it for me" section.

  To reset the Windows Update settings yourself, go to the section "Let me fix it myself".
  Please see this article for steps and additional information.
  http://support.Microsoft.com/kb/971058

   

  Problems with installing updates
  http://Windows.Microsoft.com/en-us/Windows7/troubleshoot-problems-with-installing-updates
   
  For more information and troubleshooting methods more check the items below.
  Center solutions Microsoft Update
  http://support.Microsoft.com/ph/6527#TAB0

   
   
  
  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• My system is XP SP3. I have MSOffice 2003 SP3. I have 28 updates for Office that won't install after many attempts and a "FixIt" run or two from Microsoft.

  My system is XP SP3. I have MSOffice 2003 SP3. I have 28 updates for Office that won't install after many attempts and a "FixIt" run or two from Microsoft. That this has something to do with the .net framework 4.0 or something? I used Windows update, and then update Microsoft, all this without success.

  If the fixit does not resolve the problem, read the article:

  How to troubleshoot incidents to update your installation of Office on the Office Update Web site
  http://support.Microsoft.com/kb/304498