Update of critical alert HP 4.0.11

I'm having a problem with the update HP 4.0.11 registered as a critical in the Total Care Advisor alert, dated 29/08/2008. I keep trying to update but will not complete the installation.    Here's where I get on the installation.

When I click "Run" then he starts saying to wait while windows config--and collecting information...  I can accept that. Then it stops and says (!) "Error 1721. There is a problem with this windows installation package.  A program required for this install to complete could not be run. Contact your provider staff or the support package"so I click on"OK"and another window opens.   ( ! ) "An error occurred during the processing of this message."

I have a HP Windows Vista Home Premium, Serv., Pk 1, Pavilion dv9500 Notebook PC., Processer: Tech of Mobile AMD Turion (tm) 64 x 2 TL-58, System Type: 32-bit oper. sys.

I have tried several times and no still no result, not always the same.  I ck would be positions on board and think I've found where there is a problem with this update.  Any help with this would be greatly appreciated.  Just trying to clean the laptop.

Maybe this page will help HP Update

Tags: Notebooks

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