Update of the Smartphones 9720 O2 UK blackBerry group 2994 not in DTM?

Hi all

I have a 9720 with OS 7.1.0.1083 (Platform 9.105.0.18) bundle 2910.

Under software updates icon, it tells me there is an update available, bundle 2994, for O2 customers (which I am) to improve the battery life (which is currently only about one day max with a very light use).

When I try to update on the phone, he fails to download always and said to do on DTM.

The problem is that when I try to update on DTM, he says there is no update available

The phone itself knows nothing, and I know online nerd 2994 search really is the last BONE of O2 for the 9720.

And I really need so he can improve the lives of the shocking battery (Yes was a new battery sealed with the phone closed.

Someone tell why his watch not the update on NCDS, and how can I get it?

Thank you very much

Well unfortunately no advice or support has been next-, but I solved it, so stick to the benefit of others having this problem

Many thanks to overthedge on Blackberryos for the info it stuck, to the origin of John Clark of Blackberry forums, who saved the day!

Following my post above, with links to downloads of OS for your carrier, they fail to speak of 2 main things to their instructions, and it is to delete the vendor.xml file.

> The steps are NORMALLY:
1. download and install Desktop Manager (if you do not - if make sure that it is done (closed) before the next step).
2. download and install the OS of your choice for your device. (see my ealrier posts for links to downloads of operator OS BB).
3. delete vendor.xml located in c:\program files\common research in motion\apploader.
4. plug in the BB and open the Desktop Manager.

Step 3 is basic - I found this file in the Programsx86 folder, if (running 64-bit win7), "programs" folder - check them both.

BUT the problem is: >... When you open the Desktop Manager, you get no prompt to update, you're supposed to. When you open the Application Loader your new operating system is not listed!

That's exactly what I faced, as stated in my previous post, it was not right there, no update is available, even if I had just downloaded - exactly the same thing that happened at the beginning (until I find the download page of the OS from my operator even).

> The problem is the new automatic Office Manager ' Check for Updates '. This feature uses your internet connection to search for OS updates for your device from your carrier. When it loads a second virtual vendor.xml file in the temporary folder on your computer.
> So, even after you remove the normal which is installed with the operating system and Office Manager, auto "check for updates" charge one another based on the brand of the device you've got plugged into the PC.

Therefore, the two delete Vendor.xml.

In addition to the location of the file in step 3 above, I found my temp as below, as well as a ghost of bit 0 provider/xml file:
>: \Users\\AppData\Roaming\Research Motion\BlackBerry\Loader XML

Delete the file vendor.xml here and in the common folder (step 3). DTM for not having the updates auto value (for this process)
Then when I restarted the DTM and connected my phone, then automatically found and advised me of the update ready (previously downloaded and installed on the PC) and I could click to update as usual.

Perfect.

States of the article on changing the DTM settings through Control Panel, or reinstallation of DTM. But I have this bit and it worked-I simply uncheck automatic updates in DTM, delete the 2 files started vendor.xml DTM, plugged the phone, told me I had a new update!

Hope this helps

The full post is here http://www.blackberryos.com/ general discussion / 25830-when-desktop-manager-cant-find-latest-os-you-just-loaded.html

called "DTM when cannot find the last OS update you just loaded.

Tags: BlackBerry Smartphones

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