Update perpetual 6.0 6.6 LR LR: error "update could not be applied" [Mac OS 10.10.5]

Hello forum

I own a perpetual license for LR 6 and also have CC installed through my work on the same Apple Mac computer running OS10.10 (the CC is _not_ include Lightroom CC for some reason any). NB I don't have adobe to work CC id management, but can connect to the account who administer LR6.

I am registered on the account to which is attached the license PP LR6 in LR 6.0, but the word "help-> updates... "is grayed out (see photo)

Adobe-updates-grayed.png

I signed in and out, etc, reinstalled, but after you download the 'setup.img' ' 6.6/2015.6 https://helpx.adobe.com/lightroom/kb/lightroom-downloads.html patch

and run the AdobePatchInstaller.app I get an error "Update Failed" (see photo). I have disabled all firewall etc while trying this.

Adobe-update-failled.png

Any ideas on how to solve this problem?

Concerning

Tom

Hi Tom, it seems that your user account password is not enough. I think you should ask your company administrator to authorize the update or provide you with an admin password.

Tags: Photoshop Lightroom

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