BlackBerry Smartphone email setup

Hi, I have a bb Curve 9360 and when I tried to set up my email account, I think that I clicked on the wrong thing: the company's account. The problem is I don't have a company, I just hotmail. But there is no possibility to go back and click internet e-mail account. Someone at - it a suggestion?

Thank you

Hello aviator1997,

Well all you have to do is your wireless service provider or the carrier and let them activate BIS or blackberry Internet service in your account to take advantage of the services of Blackberry like BBM, Facebook, email and much more. Call them and see what they can offer.

Good luck

Prince

Click 'Like' If you want to thank someone.

If problem resolves mark message (s) as a 'Solution', so that others can use.

Tags: BlackBerry Smartphones

Similar Questions

  • Update the BlackBerry smartphone email Setup wiped Bold 9700!

    On 10 June, I received a notification that a new update is available for the configuration of Internet mail application. I can't access my em-mail settings without having to download the update. I downloaded the update and then restarts, there was an error message saying that the software could not be found! Nothing on my phone a white screen with a long list of names of software files. I couldn't go past this screen, make telephone calls, text or even turn off without removing the battery! Support BB has been able to help me to reinstall the operating system and restore man through the desktop software (Unfortunately my last sync was 4 months ago so I lost all my apps).

    To this day, he still invites me to download the update when I try to access the configuration of the e-mail application. I don't know which version of the update was June 10, but the projection of the version is 6.11.0419.0755. I need access to this application, but I'm terrified to download the update. This version of the update has been corrected or is it always corrupt?

    Hey! See this ad: http://supportforums.blackberry.com/t5/BlackBerry-Bold/Blackberry-Email-Setup-Fail/td-p/1082517

    It has the same step by step I've taken. Good to know I wasn't the only one!

  • Application of blackBerry Smartphones Email Setup cannot connect to the server.

    We lived in Dubai and moved home to Omaha NE.  We had ATT go phones for Omaha, BB makes bold to Dubai. I took the my ATT sim put in bold, and everything worked perfectly.  I did the same for Ken and his phone and SMS works, but email will not send or receive. His "BOLD" is a little newer than mine 9780.

    When I click on setup of e-mail, the application initialization displays this message, "your device had a problem connecting to the server to try again Cancel" we have ATT connections and Wi - Fi and Bluetooth connection works.  The GPS knows where we are.  I can't understand the problem.

    Hello and welcome to the community!

    I think you need to talk to AT & T. From what I can see, that it looks not to the network AT & T natively supports the 9780 for automatic recording of THS and automatic distribution of maintenance book, which are necessary in order to receive all exclusive services BB (including e-mail). In addition, you must be a subscriber to a package of data from AT & T that activates the services you want - I doubt that the plan 'go' includes BB services.

    What I think is happening is that your BB continues to receive services of BIS of the carrier of Dubai, even if your BB is flowing on the ATT network. This can happen, but only until he discovers the carrier of Dubai and it stops at their end. I suspect that for Ken carrier of Dubai has already stopped all services... from where the reason why his BB can get no exclusive BB service.

    Get a BB to work on a medium that is not natively supported the specific model number is very very tricky... you can usually get services voice-level (for example, calls, voice mail, SMS), and sometimes even generic data services (for example, web browsing), but not exclusive data BB services (BBM, email, etc..).

    Then, talk to AT & T to be sure that you can use in fact entirely of these devices on their network... you need to ask him the question very specifically-"your network natively supports it of my 9780 for automatic recording of HRT and Service delivery book?"

    Good luck and let us know!

  • BlackBerry smartphone email Setup - Windows LiveMail error - update failed

    Hello everyone, I'll try to be as accurate as possible, I'm sorry, until find us this first situation first, screenshots will have to wait.

    I made the turn on the merry-go-round of configuration e-mail for more than a few hours now and I can't understand what could possibly impede this simple installation procedure. I forget something obvious ridiculously here?

    Hooked up to a B - Berry Curve 9300 by Koodoo Mobile here in Canada a few days ago.

    The package includes 2 GB of data, a text access and calling the package with visual voicemail.

    Everything seems to work normally, I mean, I go to Configuration > email accounts (there is a short break, the software checks the updates), and then I get to the email settings window where you can choose among different messaging clients (Gmail, Yahoo!, AOL, Windows Live...)

    By clicking on Windows Live, this opens up a submenu (@hotmail.com, @msn.com, @live.com)

    I have scroll and select @hotmail.com enter my address complete email and password - hit continue and I get the error message "failed to update".

    I have BES activated/installed or do I need to download a book service?

    Do I need to adjust mobile settings in Windows Live?

    Should I throw my curve of B-Berry under a bus and hope for the best?

    On that last note, but what gives a joke? Any help appreciated and thanks in advance to all contributors.

    I could not find all the answers on this forum about the error message that I received everything trying to implement my client WindowsLive Mail.

    A quick call to Koodo Mobile quickly solved the problem. The technician would however not specify the cause of the problem. I know that Service books were broadcast on my device, as we had to check that the device has been registered on the network by means of access to the host Routing Table (Options > Search Bar > type in host , and then scroll down to select the host Routing Table - use the Menu key to save) and then I turned off the BB Curve 9300 removed the battery for 30 seconds and then reinstalled the battery allowing the machine to start.

    Everything works perfectly now.

    You can reach Customer Service at 1-866-99-KOODO (1-866-995-6636).

    Hope that this help anyone having similar problems with their BB Curve 9300.

  • Setup of blackBerry Smartphone email and BBM number on 9780

    Hi all

    Recently, I noticed that my bbm "n" shortcut did not, all the other shortcuts like memo, calculator, etc. have been working well. I cross checked the "n" key on the message, e-mail etc., which works very well. It was obvious that the key is fine, probably thinking of the device is in need of an upgrade of the OS, I upgraded to 6.0.0.706 to the download site for the India BB software. Since then he has screwed my application of messaging and bbm on the device configuration. The problem started after I configured my device after the upgrade of the OS, without doing something fancy. Now, I am unable to work my e-mail installation or bbm.

    The trickiest part, the E-mail setup application:

    When I work through installation and choose the email Setup icon, ideally it should give me two options. 1. business account and 2.  Internet e-mail account.

    After the upgrade the email set up gives me settings to choose from business accounts, where the option of Internet e-mail account? After a thorough and exhausting, research in the community, I heard people talking about relocation of the configuration of the e-mail application. Done that but still no go. So now, I can't add my e-mail address, ' coz there is no option or how to configure it.

    For bbm:

    I have a return to the top of my contacts, which I've tried to run over and over again, but it brings back me to the original configuration and asks me to enter the display name. Now restore backup should restore my profile/contacts, but it doesn't. On a positive note, my shortcut for bbm works!

    I would also like to bring to your notice that I have a bis plan on my device, active, but after upgrading my app world or native applications do not work on bis but wifi. Strange! Now the question is why would the upgrade of a simple bone cause me so many problems. I upgraded my phone several times since I bought it. This is driving me crazy and crazy, this phone has an excellent reputation and does not mean I am a bit disappointed by his performance or his now making me hurt.

    Please help, I don't want to empty this phone!

    Hello abhijit17

    Well... How updated the OS using desktop software or OTA, OS update should not ask this question.

    Meanwhile the first tip is to register your device with your corporate network, for more help see this KB:

    KB00510 : How to register a BlackBerry smartphone with wireless network

    • You expect a registration messages in your Inbox messages.

    After receiving the Registration message restart your device, then check again.

    Try it and post back with the results.

  • View blackBerry Smartphone email problems

    I have 3 email addresses Setup on my Bold 9900.  Last week, I must have changed something because everytime I open the messages folder, I see that my text messages.  Similarly, when I try to open all the mail files three electronic... SMS folder opens.  I know I get emails but I can not access e-mail records.  They appear but when I open them the text message folder opens.  Help please!

    Hello and welcome to the community!

    I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should try remove and re-add your BIS configuration for these accounts.

  • BlackBerry smartphone Email sending

    Hello and all the Happy Monday!

    I have a question about email. I recently hooked up to my Blackberry 8350i (via the Setup application of e-mail under the installation folder). I tried out, and he sent the email "beta" and the attachment that was sent with her as well. As soon as it was sent, he sent me an exact copy, accompanied by a note on the email saying that "this email was sent using my Blackberry smartphone with Nextel direct connect." Will be an exact replica of the email I just sent sent back to me all the time? Or y at - there a way to disable this feature? I appreciate any help on this issue. Thank you all!

    * I will add that I use an e-mail with gmail account *.

    Hi and welcome to the forums!

    Try the attached procedure to create a filter.

    Gmail does not use configuration traditional Inbox / e-mail.

    Thank you

    Bifocals

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB10332&sliceId=SAL_Pub...

  • The removal of the Blackberry Curve 8350i blackBerry Smartphones email accounts

    I can't receive e-mail from my personal account, how to remove an e-mail account of my BlackBerry smartphone?

    First try to remove them from your personal email configuration, of the BlackBerry device. You should have a Setup icon.

    If not,

    http://www.BlackBerryFAQ.com/index.php/How_to_add_/_delete_email_addresses

  • BlackBerry Smartphones Email icon

    Hello

    My practically new blackberry shows the symbol of e-mail on the home screen with the number 2 next to him as if I have 2No. unread emails in my Inbox. But I have no email in my Inbox? Any ideas... Thanks in advance

    Hello and welcome to the community!

    Messages can take many forms, with emails using only a subset of the possible types total of messages. So, I suggest a search of message:

    • KB21879 How to search messages unread on the BlackBerry smartphone

    Good luck and let us know!

  • BlackBerry Smartphones emails and Messages of mixture that can be resolved?

    Is there a way to stop my e-mails and messages in the mixture it is very annoying to have to remove twice. I also need help on how to download ringtones I did what the book said to do but without success, I also tried to connect it to my computer, someone please help!

    Thanks in advance to anyone who can help me with my little problem.

    Did you mean that your emails and text messages are coming in the same folder? If so then try the following-

    Separate messages-> Options-> General Options-> E-mail and SMS: separate

    If you mean your different built-in emails appearing in mail and separate mail folder then please be informed that this default happenes. BlackBerry smartphone is designed as such if you think this is awkward, can hide Messages folder (press the Alt button-> click-> Menu select hide).

  • BlackBerry Smartphones Email icon disappeared

    Hi everyone and thanks in advance for any help you can give. I am very new to Blackberry and now own the storm. I have a problem with an icon for an e-mail account which seems to have disappeared. Its probably something simple, something I've hit or hurt, but I would like to restore it if I can.

    Initially, it took three e-mail accounts. Each appeared on the view of the "Office" of the storm with their own icon. They worked perfectly for the first 8 days I have had the device. So today, one of the icons of the email simply disappeared. I still get mail on all three. I get the same opinions that I get all the way to (the small square message icon and a number, a (*) on message folder icon and a (*) on the icon for the account of that the email has been sent), but miss me the icon on the desktop for email #3.

    Everything seems to be ok in settings/Email setup I can say.  I tried a soft reboot by removing the battery for a minute and then restart the device, but the e-mail icon was not. Then I tried to delete the email account #3 and put it back. He confirmed the deletion. It reinstalled correctly, and I get by email for this account, as before. But I don't always have this icon on the desktop showing.  I tried a soft reboot. No luck.

    Any advice on how to restore the icon on the desktop?  I like the original configuration, with the main folder of Messages showing and the other three icons email it with her on the first line.

    Thanks again in advance for any help.

    Dale

    I found it, there was something in this same menu that says 'Hide', and apparently I checked it somehow. I unchecked it and my folder icon now shows correctly.

    Thank you for pointing me in the right direction, bifocals. Very much appreciated.   Happy holidays

    Dale

  • BlackBerry smartphone Email not receive or reconcile, cannot acesss email account either management program!

    Hi everyone, I really need help with this, its driving me crazy! I have a blackberry bold 9930 sprint, 7.1 Bundle 1737 (v7.1.0.580 platform 5.10.429), free space is listed at 154523817 bytes.

    I have my email through godaddy, which is secureserver.net. This is Courier IMAP. From Friday or Saturday, my emails do not grow automatically. Sometimes it should be hours and hours before all my emails will pour out at once. Battery pull worked, but now the battery pull does nothing.

    I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

    Anyone else having any questions or know what in the world happens suddenly? Any help is greatly appreciated!

    Hello and welcome to the community!

    I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... ( Please wait for this before moving on to the next step) :

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    song510 wrote:

    I tried to send service books today, but now I can't even access the e-mail account management option to send service directories. When I enter the application, it says 'check updates' but never recovers. I left about 10 minutes today and will continue to say: "check updates".

    What's the accurate and complete error message? Because I can't find anything to use these 3 words of jost... Maybe it's that the configuration of email application has a problem... this KB might help:

    • KB26055 Unable to access the configuration of e-mail on a BlackBerry smartphone Application after a forced update

    Good luck!

  • Notice of blackBerry Smartphones Email

    People;

    My Curve 9300 showed that I was still 1 email in my Inbox, after that I had deleted all. No Biggie-, but it rose to indicate that I have 3 emails in my Inbox - when in fact, I don't have any.

    Is it possible to erase it?

    See you soon!

    Pete

    Hello and welcome to the community!

    I suggest a search of message:

    • KB21879 How to search messages unread on the BlackBerry smartphone

    There are many types of messages, with email being just a subset.

    Good luck and let us know!

  • BlackBerry® Smartphones email does not not on 9700

    Hello

    Hoping someone can help me here.

    I'm trying to fix Bold 9700 from my mother-in-law.  I know that I had this same problem with my 9700 old a few years ago, but don't remember how I fixed it.

    Its BB was working fine, then emails came only sporadically.  She called Rogers, technical support and they told him to do a full restore.  After the full restoration, she has absolutely no email and when you click on the e-mail configuration in the installation section it goes absolutely nowhere... almost as if it has never been activated.

    I tried

    -a reload of the operating system available (same problem)

    -a return of service books (an email comes through recorded everything, but then nothing else comes through)

    All the other features of the phone seem to work perfectly.  The person of Rogers told him that the problem was because the phone is old and it's broken and won't work anymore.  I do not subscribe to this belief and am sure that we can get it up and going again for her.

    So can offer help here on how to fix this?

    Thanks in advance

    BaseballLady (currently sporting a 9790 and anxiously the BB10!)

    Hello and welcome to the community!

    You have tried a lot of things... Here's a little more perhaps.

    You may want to consider using BBSAK (bbsak.org) to perform the wipe there is able to... sometimes a clean WIPE of this kind, followed by the reload of the operating system, can help.

    You can also try this procedure might limit the specific causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    In addition, after each attempt reloading, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

    (1) registry HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    (2) remove and return Service directories

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    (3) restart to take batt

    • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    Good luck and let us know!

  • BlackBerry Smartphones emails and Error Messages

    Hello world

    I love my 8900 but recently is has started to make me mad for two reasons and I wonder if you can help.

    • I continue to receive emails, and it is said in the subject: RIM_bca28a80-e9c0 - 11 d 1-87fe-00600811c6a2. These emails are sent by: [email protected]

    How can I stop coming through.

    • At least once a week, my screen goes white with data error message and I have to restart the phone. Any ideas why this is?

    Thank you all for your help.

    LEA

    Article ID: KB21849 Network@etp messages have been received in the mail and on the BlackBerry smartphone application

Maybe you are looking for