Update thinks I have a XP - not Vista!

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• Windows Vista & Office updates fail... Site Update says I have XP... but I'm running Vista

  Hello. I've been running Vista SP2 on this computer since last January. Received fine updates. I had also installed MS Office student edition and allows to get updates. Recently, I have Office 2007 Enterprise edition and I installed it (for outlook & editor). Since then, I was not able to get the security updates. My computer will display I have 17 updates, but they fail to install. I went to the site of a genuine advantage validation and validated Vista & Office.

  However, when I get the error code and go to proposed sites such as this http://support.microsoft.com/default.aspx/kb/933528... I get an error message

  This article applies to a different version of Windows than the one you are using. Content of this article is not relevant to you.
  Visit the Windows XP solution Center

  Why is this happening? Why Microsoft update thinks I have XP? How can I solve this?

  Thanks for your help.

  Shankar

  I followed the methid described elsewhere... Turned off the coast of control user account and updates have been installed correctly... I turned it on...

  I am an administrator on this computer. Why did I have to do this? This will be the case from this point on? Thank you! Shankar

• iMac14, 4 have message "Could not install Windows 10" during the update to build 11099.

  iMac14, 4 have message "Could not install Windows 10" during the update to build 11099 and get the error message "this device is not compatible on Windows 10. Contact the manufacturer for more information. (Network Broadcom 802.11ac adapter) ».

  Picture to describe the problem: http://i.imgur.com/H0SlKd6.jpg

  I think you need to contact Microsoft.

• Whenever I try to find new updates for my computer error 80248009 appears under Windows Updates. I have not installed new updates on my computer in a month because of this problem. How should I do so that I can update my computer?

  Whenever I try to find new updates for my computer error 80248009 appears under Windows Updates. I have not installed new updates on my computer in a month because of this problem. How should I do so that I can update my computer?

  Error when you try to use Microsoft Update or Windows Update Web sites to install updates: "0 x 80248009":
  http://support.Microsoft.com/kb/956700

  Quote your full version of Windows (for example, WinXP SP3;) Windows XP 64 - bit SP2; Vista SP1; Vista 64 - bit SP2; Win7; Win7 64 bit) when you post in a forum or a newsgroup. Please do it in your next reply. ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• My update of Windows media player in windows vista does not play a mkv file.

  * Original title: about file mkv

  My update of Windows media player in windows vista does not play a mkv file, what do I do

  There are solutions out there, depends on how much you trust the software that you download. Here is an example for Windows 8, could work for vista too - make sure you have a full backup and AV before you start :)

  http://www.AddictiveTips.com/Windows-Tips/how-to-play-MKV-files-in-Windows-Media-Player-in-Windows-8/

• I have a computer running VISTA. The CD-ROM/DVD-rom does not work and can not read the CD of the program that I placed in it.

  It won't read a DVD.  It will not read ANY CD or DVD.  I tried 12 different CD/DVD.  This isn't an upgrade to Vista; the computer came "made for Vista" with Vista installed on it.  I had added Nero.  I removed Nero.  I did all the updates. I have not released the driver and reinstalled.  He claims to have the latest driver software, but it won't work.  The computer can see the CD/DVD, but he calls it a 'CDROM '.  It is not the case.  It is a DVD/Cd-RW with Labelflash.

  I did everything suggested that past discussions.  I ran FIXIT program that claims that the drive works properly.  It is not the case.

  I tried to get various programs to recognize.  They cannot see the installed media.

  I uninstalled iTunes.

  Please do not give me the answer of cut-and - paste stock; It does not work.

  Please tell me what to do to make Vista see the media inserted in the CD/DVD-RW drive.

  Thank you.

  Hello

  Well, if you have tried all the usual bugs try this:

  Make a Restore Point:

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  ------------------------------------------------

  Then go to right click on UNINSTALL - - CD/DVD - Device Manager CHECK THE DRIVERS to REMOVE and
  continue.

  Reset.

  Occasionally, install an upgrade or a re - install will fix the problem and of course the drive or other hardware issues
  could be at stake.

  =====================================

  Here's the answer, just in case there is something you don't have, and I start up and down.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable
  or slight corrosion on the contacts (usually for a laptop) and other issues.
  

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===========================================

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
  saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

  You can use another DVD that are not protected but you will need to copy you have the product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• Hi I am currently subscribed to PS CC but I don't think I have the latest version.  I believe this because I do not get the new Welcome screen and no new feature as structure and color in the content aware patch tool.  I checked for you

  Hi I currently have a subscription to the CC PS, but I don't think I have the latest version.  I think this because I don't you the new Welcome screen and do not have new features such as the structure and color in the content aware patch tool.  I checked the updates and it tells me I have the current version.  I check in PS I version 14.2.1.  I also have CS6 installed on my PC, it could be somehow be do something or I'm doing something wrong.  Anyone have any suggestions.

  It's under 'find new applications '.  You must scroll down to see it.

  

• I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: results of genius cannot be updated because the iTunes Store does not recognize your iTunes library. "Then said to turn off genius, no not such optio

  I have itunes 12.4.  When I try to add a new song to icloud music library I see the following message: "Genius results cannot be updated because the iTunes store does not recognize your iTunes library."  He then ordered me to turn off Genius, and then turn it back on.  There is no option.  Othe impossible of access devices correspond to these songs via itunes.  Any help would be appreciated.

  Hello Subocz E M.

  Thank you for using communities of Apple Support. I see that you had problems adding pieces and turn off Genius. I know how it is important to be able to add music to iTunes. I'm happy to help you.

  Since you are being invited to turn off Genius, you can add music, please use the following information to resolve these two issues:

  Turn on or off the Genius

  If iCloud music library is enabled, you cannot disable Genius.

  Choose file > library > Genius (toggle Genius).

  Turning off the Genius Genius Genius Shuffle shuts and and the Genius Mix.

  12 iTunes for Mac: use Shuffle Genius, Genius or Genius Mix playlists

  Have an amazing day!

• I am creating a wix site and there's always a page indicating my Safari software is not updated, but I have the latest version!

  I am creating a wix site and there's always a page indicating my Safari software is not updated, but I have the latest version!

  Better compatibility with Firefox or Chrome browser instead of Safari for Wix.

• I have a late 2009 iMac. When I tried to upgrade to El Capitan. He said that the CHIP shows the h/d is a failure and can not be updated. I have install an external withEl of h/d Cap but it is very slow. the h/d is USB 3 but the iMac's USB 2. the h/d is on

  I have a late 2009 iMac. When I tried to upgrade to El Capitan. He said that the CHIP shows the h/d is a failure and can not be updated. I have install an external withEl of h/d Cap but it is very slow. the h/d is USB 3 but the iMac's USB 2. the h/d is only 5400 RPM. a 7200 RPM 7 / would accelerate the iMac?

  No, because the limiting factor is the computer is USB 2.0, which is how it connects any external drive apart the external drive. As USB 2.0 is much slower, there is no real advantage to a 7200 RPM drive. What you need is a Firewire enclosure that supports FW800 which is much faster than USB 2.0.

• I think I have firefox 5 and can not find the orange button on the left, the menus or toolbars so what can do

  I have a computer HP dv6-3225dx laptop running Windows 7 and Avast a/v.I think I have 5 ff but am not sure because I can't find the orange button mentioned in the video on start-up, I can find no navigation or toolbars. I've been a loyal user of ff since you first started the latest version of ff 3.6 and never had a pblm like that. I uninstalled Chrome because of this kind of hassle. I'm just an old non-techie who has not had time to re - learn what seems to be a bunch of esoteric stuff. Can you help pls. Email me I can not find my questions on this help page. TKS a lot.

  Looks like the Navigation bar is what you have now. What happens when you press the Alt key? You see the Menu bar, at least temporarily until you press another button or click a mouse button. When this Menu bar is displayed, press the V button to open the view menu, and then move the slider on the toolbar and click on the menu bar menu item. The Menu bar should then stay open all the time and you won't need to deal with the orange Firefox button.

• recently I formatted my windows XP PC. after update to show that it does not allow the genuine.but when I brought it was authentic. I have the product key with me.Please,help help find the solution

  recently I formatted my windows XP PC. after update to show that it does not allow the genuine.but when I brought it was authentic. I have the product key with me.Please,help help find the solution

  Please visit http://www.microsoft.com/genuine/ and click the Validate Windows button, then restart your computer.

  If you were not able to validate, follow these steps:

  1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

  1B. double-click the executable file to run the tool.

  2. after running the tool, click the Windows tab, and then click copy in the Clipboard.

  NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

  3 start a new thread in the following forum and paste the results of the WGA diagnostic data in a post detailing the problem: http://social.microsoft.com/Forums/en-US/genuinewindowsxp/threads

  4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• OFFICE 2003 UPDATES NOT INSTALLi WILL have carried out a search for the KB numbers is not found has tried to find where the updates have been downloaded, not at the office and not in the section windows software, then

  4 updates for office 2003 will not install update for the junk e-mail in Microsoft Office Outlook 2003 (KB974771) filter
  Update of security for Microsoft Office 2003 (KB972580)
  Update of security for Microsoft Office 2003 (KB974554)
  Update of security for Microsoft Office Outlook 2003 (KB973705) I searched the KB numbers, not found tried to find where the updates have been downloaded, not at the office and not in the software section windows, so I am at a loss, the small yellow shield keeps saying updates are ready for download
  I am at a loss of what everything else is fine, that I have set for automatic notification of updates, then let me chose to download.
  for any help or suggestion would be greatly appreciated.
  Thank you very much * address email is removed from the privacy *.

  Download the 4 four updates and install them manually.

  IE: http://www.microsoft.com/downloads/en/results.aspx?freetext=KB974771&displaylang=en&stype=s_basic

  Just look for the other 3 three, download to a place you can find and install manually the same.

  Taursie TaurArian [MVP] 2005-2010 - Update Services

• I tried to run the IE8 downloaded from Microsoft and I got this message: "the version of IE you have installed does not match the update you are trying to install." error no. KB2618444

  I just got my SP3 for my XP machine, I tried to start the download of Microsoft ie8 and I got this message:

  "The version of IE you have installed does not match the update you are trying to install." error no. KB2618444

  I'd appreciate any help that I couldn't solve this problem!

  Thank you!

  E-mail address is removed from the privacy *.

  Original title: error KB2618444setup

  I do not understand your question. Download IE8? Do you mean the installer for IE8? It's here.

  You try to install KB2618444? They make 3. For IE6, IE7, and IE8. You probably download one from a different version of Internet Explorer you have...
  I'm going to guess you really want that for IE8.
  That's it: IE8-WindowsXP-KB2618444 - x 86 - ENU.exe

• I am unable to access the Windows XP updates and unable to set up the automatic update. I have not given an error code. I was only told I can't perform these functions.

  I am unable to access the Windows XP updates and unable to set up the automatic update.  I have not given an error code.  I was only told I can't perform these functions.  I don't have the windows disk that the computer came preloaded with Windows and I don't remember the Administor password I created 5 years ago.  Can anyone help?

  Assume that:

  http://support.Microsoft.com/kb/316524

  You receive an error message 'Administrators' only when you try to visit the Windows Update Web site or the Microsoft Update Web site

  http://support.Microsoft.com/kb/189126

  Microsoft's strategy concerning lost or forgotten passwords

  What I can offer: http://support.microsoft.com/kb/321305

  How to connect to your Windows XP-based computer if you forget your password or if your password expires