Update win8.0 to win8.1 reinstall the HP all-in-one driver. But no icon is visible.

Hello

I had to uptdated my windows 8.0 windows 8.1 (all in a Pavilion I3 23 2nd generation HP), so when I tried to print I had to reinstall the all-in-one HP PSC1610 driver, and it worked. But the HP Solution Center icon has not been installed. Then searched for hpqdirec.exe file and it was the old man, who no longer works (it asks me to update the driver). What is the new name of the exe file? Alternatively, the centre of Solution doesn't have to be installed? He gave a failure message. So what should I do to access the scanner with my office all-in-one HP?

It should be easy because it's an HP computer and a HP printer!

Regards guilhermepp.

You can try scanning using Windows applications. Follow the steps outlined in the document below to scan applications of paint and Windows Fax and Scan.

http://support.HP.com/us-en/document/c03511920

Let me know if scanning works very well.

Tags: HP Printers

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