Similar Questions

• Paid subscription, always the trial expiration message

  I paid my subscription on mars, and CC has worked perfectly until yesterday. Now when I open a CC application it shows me this message. Why?
  

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Hope that helps!

  Kind regards

  Sheena

• Help help please [paid subscription shows as trial]

  Hi all

  I have the student monthly subscription. It is the second month. I got my Bill, but I can't use the software. For example, when I open illustrator "your trial has expired"; When I now click enabled on my account, adobe said that I already have. I'm stuck and cannot work. I have important work to do tomorrow. Help me please

  [Title edited for clarity... MOD]

  Back to the https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html of the trial

  or

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -If you have more than one email, but of course you use linked to your subscription

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

• Subscription paid but product say 'trial ended.

  Subscription paid but product say 'trial ended. Money has been coming out every month but the products won't let me use them as they say "free trial is over."

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• software creation says cloud my free trial has expired, but I have a paid subscription

  software says creative cloud my free trial has expired, but I have a paid subscription !

  What should I do?

  Hi Matthew,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I have a paid subscription to CC. My computer died and I got a new. MacBook Pro. Now I can't find my membership and I had to do a 7 day trial to function. How can I find my products so I'm paying?

  I have a paid subscription to CC. My computer died and I got a new. MacBook Pro. Now I can't find my membership and I had to do a 7 day trial to function. How can I find my products so I'm paying?

  Connect to www.adobe.com before your Adobe ID

  Download the cloud desktop application and install it.

  Download and install your Cloud applications from within the cloud desktop application.

• I have a paid subscription to cloud creative Illustrator and photshop. I had to make a computer reset due to windows 10 and now when I connect it says start trial?

  I have a paid subscription to cloud creative Illustrator and photshop. I had to make a computer reset due to windows 10 and now when I connect it says start trial?

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• "Photography' cloud for months, said membership"trial has expired"and I can't seem to recognize my paid subscription to get rid of"trial ".

  "Photography' cloud for months, said membership"trial has expired"and I can't seem to recognize my paid subscription to get rid of"trial ".

  If, after trying the solutions above, you always seem to be in trial mode, please see:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have a paid subscription to CC photography and am stuck in trial

  How can I get out of the mode of trial when I have a paid subscription to CC photography?

  Hi Dirk,

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• I have a paid subscription of CC, but it keeps returning all the apps in the "trial" versions

  I have a paid subscription of CC, but on one two computers, it keeps returning all the apps to 'trial' often to 0 days versions. How do the versions "paid / activated ' stick?

  Hi C marwa,

  Please check the help below document:

  Creative Cloud applications unexpectedly back in the test mode. CS6, CCM

  Kind regards

  Sheena

• Should I reinstall everything to use a computer for a paid subscription after using it for a trial under a different account?

  Should I reinstall everything to use a computer for a paid subscription after using it for a trial under a different account? Programs say "start trial" or 'trial ended' or 'buy' next to them even after I signed with my membership and then download them.

  Hello Marcella.

  You don't have to re - install your applications. Just activate your creative license cloud by the signature of the creative application of cloud and then reconnect.

  Please see the help for the following document:

  Sign out, sign in | Creative cloud desktop application

  Kind regards

  Sheena

• software creation cloud says I do not have a license, but I have a paid subscription

  my creative software says cloud my free trial has expired, but I have a paid subscription.

  When I start Photoshop for example, he asked me if I want to test the app or if I want to turn on, but when I click on activate, he said: "no subscription detected."

  Help?
  

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I'm on a paid subscription, and yet I can download only tests. Why?

  I'm on a paid subscription, and yet I can download only tests. Why?

  Tried logging and back in. Does not help. When I download the trial version and when it expires, a serial number is requested?

  Hello

  Please see the links below.

  • Creative Cloud applications unexpectedly back in the test mode. CCM, CS6
  • Applications creative Cloud back in test mode after an update until 2015 for CC

  Also, make sure you use the right adobe ID to log in.

  Hope this will help you.

  Kind regards

  Hervé Khare

• Why Adobe Flash Professional CC is not bought when I got paid subscription throughout the year?

  After that I made my creative subscription, I tried to download Adobe Flash Pro CC. He said initially, I could download it, and then after he said I had a 30 day free trial. Please explain.

  Please follow: Cloud Creative applications back in test mode after an update until 2015 for CC

  See if that helps.

  Thank you

  Varun

• I'm trying to close my account msn without success. I do not have a paid subscription, but it tells me that I do,

  I'm trying to close my account msn without success. I do not have a paid subscription, but it tells me that I do,

  How does this relate to the features of Windows Update?

  See...

  How to contact MSN customer service
      http://support.Microsoft.com/kb/940784