updates to Windows (win7)

My computer seems to be stuck in a loop... it tells me to reboot to install important updates, but when I do, nothing happens (it's not prepare configure or install the updates), and when it restarts, the guest is always there.  The last successful installation was March 11, 2016.  Were there any return of bugs or defects while I should delete to get out of this loop?

My computer seems to be stuck in a loop... it tells me to reboot to install important updates, but when I do, nothing happens (it's not prepare configure or install the updates), and when it restarts, the guest is always there.  The last successful installation was March 11, 2016.  Were there any return of bugs or defects while I should delete to get out of this loop?

Hello, Nolzfan91.

Thanks for posting on the Microsoft Community.

Please follow the steps below to remove the information from the previous installation of the update of Windows on your computer.

  1. Open Disk Cleanup by clicking the Start button. In the search box, type Disk Cleanup, and then select from the list of results, Disk Cleanup.
  2. If you are prompted, select the drive you want to clean, and then click OK.
  3. In the Disk Cleanup dialog box in the Description section, select clean up system files.
  4. If you are prompted, select the drive you want to clean, and then click OK.
  5. In the Disk Cleanup dialog box, on the Disk Cleanup tab, select the check boxes for the types of files that you want to remove, and then click OK. To remove data from a previous installation of Windows, select the Previous Windows installations check box.
  6. In the message box that appears, select delete files.
  7. Restart the computer and verify that your concern persists.

Let us know if the information was able to solve your problem.

Kind regards

Monica cam

Tags: Windows

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