Updating BIOS for motherboard Μatx-IG41-H on format Microtour Compaq 500 b

OK, here's my problem;

I just bought a 4GB Ram DDR3 1333 Mhz Kingston for my computer format Microtour Compaq 500 b. But when I try to connect this new RAM for my motherboard, pc gives error of RAM and that it does not open.

It works well with other computers.

Support members told me to update my Bios, but I can't find any update file which is updated. The only thing I could find is the following; http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en & CC = HR & prodTypeId = 12...

I hope someone can help me with this.

Thanks in advance...

Here is the HP Compaq Business Desktop ROMPaq Firmware (ROM family CPT006) aka BIOS downloads for HP/Compaq 500 b/510 MT Professional computer. These BIOS/firmware updates do not appear to address any memory related questions. HP/Compaq 5xxB MT maintenance & Service Guide;

Memory:
The computer comes with synchronous dynamic RAM 3 double rate
(DDR3-SDRAM) dual inline memory modules (DIMMS).
DIMM DDR3-SDRAM:
Media memory on the system card can be filled with up to two industry standards
DIMMs. These media memory are filled with at least one DIMM preinstalled. To achieve the
maximum memory support, that you can fill out the card system with up to 4 GB memory
configured in a high-performance dual channel mode.
For the proper functioning of the system, the DDR3-SDRAM DIMM modules must be:
240 industry standard pins
unbuffered PC3 - 10600 1333 MHz compatible
DIMM DDR3-SDRAM 1.5 volts
DIMM DDR3-SDRAM strips must also:
support the latency CASE 9 DDR3 1333 Mhz (9-9-9 calendar)
contain the compulsory particulars of the JEDEC SPD
In addition, the computer supports:
512Mbit, 1Gbit and 2 GB non - ECC memory technology
front and double-sided DIMMs
DIMMs built with devices DDR x 8 and x 16; Built with x 4 SDRAM DIMMs are not
support
NOTE: The system will not work properly if you install unsupported DIMM modules.

The total State "up to 4 GB' plug... which is in both slots, therefore each slot can only use a 2 GB DIMM.

Tags: HP Desktops

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