Upgrade from a Trial Version - need to speak with the service the customer

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• CS6 was converted from the upgrade to a trial version, I bought.  What the hell is happening.

  I upgraded from CS5 to CS6 for my IMac.  I downloaded CS6 and my serial number and it worked fine for a few weeks.  Everything suddenly when I went in to use it said it was a trial version.  I had to register to use my CS6, I signed it and it worked but only as a Trial Version of CS6 extended. I don't want Extended CS6.  I deleted the demo version of CS6 extended my hard drive and once more downloaded my upgrade of the CS6 and put in my serial number and it worked fine for a few weeks. Today, once more, he tells me it is a trial version and does not load unless I register the trial version. What the hell is happening? It's crazy.  I just want to use CS6, for which I paid. Help!

  Frank Brault

  Its a bug that came with the last update. The developers know about it and it will fix as soon as they receive in return from Christmas holidays. Many of us (including some of the developers) suffer from the same problem.

• I just downloaded the Muse CC of the creative cloud trial version.  But I got the following error message when I try to open my muse program.  "This file Adobe Muse of the site requires a newer version of Adobe Muse.  Please upgrade to the latest version.

  I just downloaded the Muse CC of the creative cloud trial version.  But I got the following error message when I try to open my muse program.  "This file Adobe Muse of the site requires a newer version of Adobe Muse.  Please upgrade to the latest version. "But the system keep telling me that my version is up-to-date.  Help, please.

  Hi Mandy,.

  Please check the system requirements for Muse system requirements | Muse , if you are on a 32-bit system, it is possible to use the old version of Muse.

  Kind regards

  Akshay

• I tried the license of my trial version of photoshop elements, but the download is for windows and I use a mac.  Secondly, I get an error message saying that the serial numbers provided by Adobe in the received email are not correct.

  I tried the license of my trial version of photoshop elements, but the download is for windows and I use a mac.  Secondly, I get an error message saying that the serial numbers provided by Adobe in the received email are not correct.

  Regarding the download, the correct trial version going, you should be able to manage on the link below.  If you have made a purchase and bought a Windows license so it is not valid for a Mac installation.  You will need to contact the Support from Adobe when they go bacvk vacation to see about getting the correct license.

  You can download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  Photoshop/Premiere Elements 14: http://prodesigntools.com/photoshop-elements-14-direct-download-links-premiere.html

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Get help from cat with orders, refunds and exchanges (non - CC)
  http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

• I am trying to download Adobe Premiere Pro cc that I download the free trial version of double click on the installer of creative cloud she gets up and wants that connect you using a user name and password? I never remember to do all an account, I had to

  Hey its jake here

  I am trying to download Adobe Premiere Pro cc that I download the free trial version of double click on the installer of creative cloud she gets up and wants that connect you using a user name and password? I don't remember all account, I had to do when I connected to Adobe was the first and last name.

  you need an adobe (valid email) ID / pass to download the application of office cc, https://creative.adobe.com/products/creative-cloud

  don't forget either.

  When installing on a mac, you will be prompted for the password of your mac.

• I downloaded the trial version and then I bought the program and the redemption code bought, but he said: you are trial version has expired. What should do?

  I downloaded the trial version and then I bought the program and bought back the redemption code, but when I run the program it says: you are trial version has expired. When I use the redemption code once again, he said: this code is already in use.

  What should I do?

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• I got the photography for 9.99 per month plan and it says tha ti get the ambient light and Photoshop, but when I open Photoshop it is a trial version and when I opened the room light is the full version. How doe I get my fill of Photoshop version?

  I got the photography for 9.99 per month plan and it says tha ti get the ambient light and Photoshop, but when I open Photoshop it is a trial version and when I opened the room light is the full version. How doe I get my fill of Photoshop version?

  Please take a look at the suggestions found here:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

  Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.

  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• I want to install a trial version of indesign CC but the username and password does not work. Is my username and the same password I use to connect to Adobe?

  I want to install a trial version of indesign CC but the username and password does not work. Is my username and the same password I use to connect to Adobe?

  I work on a Mac computer

  Hi Tania,.

  He could be induced to Mac username and password.

  Kind regards

  Sheena

• LR 6 still think it's a Trial Version after you have entered the serial number

  Downloaded LR 6.1 installer launched, selected, I have purchaced in perpetual license.  After launch that LR 6 always seems to think that it is a trial version - under my name at the top left it says join - test expired.  If I try and sign off he said that LR will be disabled.  I do and it makes me to reconnect.  I went through conversations online 7 more than 8 hours and no one can get to the bottom of this.  My 6.0 appears as a product on the site under my products with the serial number.

  Yes. Stay tuned in. This is the method of activation. In other words, you have LR installed on multiple computers as long as only two are enabled (sign in)

• The only InDesign that appears on my CC is the trial version, how to get back the previous version? It is not even in applications to find "additional" and "view previous versions"!

  The only InDesign that appears on my CC is the trial version, how to get back the previous version? It is not even in applications to find "additional" and "view previous versions"!

  Follow these instructions carefully: How to find and install the previous Version of Adobe Apps in CC 2015 | Adobe Customer Care Team

• Try to download the free trial version DC Pro: failed with exit code: 3010

  Try to download the free trial version DC Pro: failed with exit code: 3010.  He started downloading but never finished.

  NEVERMIND, I retried and it seems that he terminated normally.

• Trial version of lightroom 6, not the version of cloud?

  Download a trial version of lightroom 6, not the version of cloud?

  Products

• What I must be connected to the internet when you use illustrator by creative cloud? And can I change the language on the trial version if I lay for the paid version? Thank you in advance.

  What I must be connected to the internet when you use illustrator by creative cloud? And can I change the language on the trial version if I lay for the paid version? Thank you in advance.

  Francine simply connect to the internet periodically to receive updates and validate your membership.  If you have an annual membership, you can be disconnected until 99 days.  You can find more details in the help of Activation & deactivation.

  I also recommend to review CC help | Install, update, or uninstall applications which deals with the installation of setting language.

• I accidentally uninstalled the trial version of photoshop cs6 on the same day, that I installed it. Adobe won't let me reinstall it?

  I accidentally uninstalled the trial version of photoshop cs6 on the same day, that I installed it. Adobe won't let me reinstall it? Help, please. I really want to try fully.

  Fixed! I found the implementation of application in a folder called adobe cs6. I feel really stupid now because I forgot that you must run the application setup and so now I have the trial once again. Please help us well!