Upgrade Killed BBM BBM and App World - How do they return?

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• BlackBerry smartphone Bold 9900 questions - address book, BBM, and App World

  I have problems with my Bold 9900.  My phone is less than a year and now I can't open my address book.  The phone freezes and I have to take out the battery to restart.  At the same time, my BBM and App World leave works as well.  I can't access an application.

  I tried to restore the operating system with no luck.

  Any other suggestions?

  Hello and welcome to the community!

  jrw577 wrote:

  I tried to restore the operating system with no luck.

  Exactly as you wrote, there is no such capacity... you can "restore" data, but you can only "recharge" your operating system... so, I would recommend that you attempt to reload your OS and perhaps update. Here are a few tips.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Upgraded to 7.1 on smart phones blackBerry bold 9900 and app world will not work

  App world says there is a problem with the appworld and app world must be closed. How do I get this resolved. Worked fine before upgrade

  Please make sure you have the version of app world update. Visit http://blackberry.com/appworld on your phone's browser.

  Guilbert

  Ron

• BlackBerry smartphones I can't find BBM or App World on my device

  I recently did an update on the applications and I restarted my phone (as they usually do), which was yesterday or the day before. However only today, I realized that I can't BBM or App World. I did almost everything I can. Click View all, did a battery pull, turn off the phone and he started to come back. sought the phone for him, switch application, clicked to see if it was open it. I don't know what I can do or what I did to make this happen and advice or information would be really useful if you please. Info on the device: BlackBerry Torch 9800 um software current version is 6.0 Bundle 695

  This answer applies to these two posters above.

  Connect your phone to your PC via the USB port.  Open BlackBerry Desktop Software.  Click device in up and restoration in the menu dropdown.  (If you did no backup, go to the next paragraph).  Choose the most recent backup file, making sure that it is checked and click on restore or OK or anything that is the command prompt.  This should restore everything on your phone correctly.

  If you did a backup on your phone, open Desktop software, click device up and update the menu drop down.  They tell you your phone is updated (if it doesn't, choose the update if you wish.  Otherwise, go to my sense).  In this box, you'll see other Versions.  Click on that and make sure that your current version, probably the one on the top of the list, is checked.  Click Update and wait outside.  All icons and programs must be restored to your phone.

  Let us know if that helps.

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  Also when I try and download anything from the app world I get: an error has occurred processing your request.

  Any ideas on what is wrong? The two worked until a week ago.

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• LICENSE Application and app world

  Hi all

  It is the first time m features BB app world demand. Need a few more details:

  To submit any request to the BB app world, it is compulsury having EULA in application? As BB app world FAQ he mentioned - his recommonded to have a EULA in application.

  Is it OK to submit applications without EULA app World?

  Y at - there no risk of rejecation application without EULA by world app?

  Thank you

  amsiddh

  amsiddh wrote:

  Hi all

  It is the first time m features BB app world demand. Need a few more details:

  To submit any request to the BB app world, it is compulsury having EULA in application? As BB app world FAQ he mentioned - his recommonded to have a EULA in application.

  Is it OK to submit applications without EULA app World?

  Y at - there no risk of rejecation application without EULA by world app?

  Thank you

  amsiddh

  License is not required. Yes, it's OK to submit without EULA.

  As far as I know, no app is rejected due to the lack of EULA.

  Just go ahead and present

• Question of Smartphones blackBerry OS6 and App World

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  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

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  http://helpx.Adobe.com/creative-cloud/help/install-apps.html

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• I just upgraded to Windows 10 and opaque CC freezes at the return of the use of plug-in NIK and On One.  Also, it does not recognize my upgrade catalog backups.  Any suggestions?

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  Hi stevec.

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  Go to the performance tab and uncheck the option "use graphics processor.

  Restart lightroom, and then see if LR works.

  Please let us know if it helps.

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  I suggest you follow the steps mentioned in the article below.

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  Visit ourMicrosoft answers feedback Forum and let us know what you think.

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