Upgrade of blackBerry Smartphones that went wrong!

Hello

I am a new customer of blackberry and a bit of a techno * beep *.

When I bought the phone, the clerk informed me that the softwear needed to be upgraded. I did it through the blackberry Desktop Manager. I first supported all the info on the phone to my computer.

However, when the phone has restarted everything was gone. I was able to restore the contacts but had lost blackberry maps and the versions of blackberry of word and excel. I really want to the back. Please could someone tell me how to proceed?

They do not appear here but when I ask him to add told me that they are corrupt and cannot be added.

Tags: BlackBerry Smartphones

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    JS
    http://www.PAGESTART.com

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