Upgrade the smart devices and Customer Services Manager

We use Device Manager 4.5 and Smart Client Services 4.4. I want to improve DM 4.6 SP1 and SCS to 5.0.

I don't see any upgrade information in the documentation. How can I do this?

Hi kayaserda,

Upgrade of HPDM V4.5-* V4.6 before is quite simple and straight, especially if you use the PostgreSQL database.

HPDM has an excellent site web http://www.hp.com/go/HPDM. From there you can find a link to whitepapers HPDM for V4.6 ftp://ftp.hp.com/pub/hpdm/Documentation/WhitePapers/4.6/ it we're here for upgrades.

Two things to be aware, be sure you know where your HPDM is installed as will be asked in the course of the upgrade of the V4.6. Usually, it's "C:\Program files (x 86) \Hewlett-Packard\HP Manager of devices ' but yours may be different. Second thing, it is if you used Microsoft SQL as your database, make sure that you perform the upgrade with a user account with full access to the SQL database as the process of upgrade will need to do a job of database that needs permissions to the database. will connect to the database via the connected account do the upgrade.

I also suggest to go directly to the SP1 V4.6. It's a simple update to 'throw distance.

HPDM V4.6 and V4.6 SP1 are ftp://ftp.hp.com/pub/hpdm/Software/4.6/

Concerning

Andrew S.

Tags: HP Desktops

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