The horrible delays and customer service

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• Upgrade the smart devices and Customer Services Manager

  We use Device Manager 4.5 and Smart Client Services 4.4. I want to improve DM 4.6 SP1 and SCS to 5.0.

  I don't see any upgrade information in the documentation. How can I do this?

  Hi kayaserda,

  Upgrade of HPDM V4.5-* V4.6 before is quite simple and straight, especially if you use the PostgreSQL database.

  HPDM has an excellent site web http://www.hp.com/go/HPDM. From there you can find a link to whitepapers HPDM for V4.6 ftp://ftp.hp.com/pub/hpdm/Documentation/WhitePapers/4.6/ it we're here for upgrades.

  Two things to be aware, be sure you know where your HPDM is installed as will be asked in the course of the upgrade of the V4.6. Usually, it's "C:\Program files (x 86) \Hewlett-Packard\HP Manager of devices ' but yours may be different. Second thing, it is if you used Microsoft SQL as your database, make sure that you perform the upgrade with a user account with full access to the SQL database as the process of upgrade will need to do a job of database that needs permissions to the database. will connect to the database via the connected account do the upgrade.

  I also suggest to go directly to the SP1 V4.6. It's a simple update to 'throw distance.

  HPDM V4.6 and V4.6 SP1 are ftp://ftp.hp.com/pub/hpdm/Software/4.6/

  Concerning

  Andrew S.

• The pool management and quality Service

  I've had problems with HP for over 2 years now. The first laptop, they have replaced and gave me a 8570p Elitebook that they new was not good and gave to a member of the family of the same model. I have had problems with it, run hot and fingerprints from December 2013 and open a file. Tech was released in January and replaces fan and then the numeric keypad now works sometimes. Tech said needed to order parts most never heard talk about him again. They sent an email saying they have closed the case without being fixed pc. I called and had another one opened and got a case manager very rude who called and chatted with me for two days telling me he would give me a same unit renovated, it take or leave. He told me that nobody will do better than that even though I have the extended warranty and care Pak. I told her no but my family members had problems and did not have all of the warranty and they gave him a new one as a replacement for 8770w. I continued to try to work with tech and they will call him each week saying that they have an appointment and no one does or call. Mind you, this has happened since December 2012 and it is the end of February 2014 and my pc has not yet been set. I work from my pc as a business and may not have that going. Then they tell me that we cannot replace because it was given to you in 2011 and I have documentation I received in 2012 at HP and they don't judge. They say it's still too old. It's not my fault for your product. I was treated very brutally and been put on hold and they are standing by their product. I'm not recommending them or buy from them. They have these foreign people who do not in any ways whatsoever and they call it management and customer service. HP is not going to pay my salary is their pc as a last shutsdown I did. If you can replace it for one person, then you must replace for all.

  This is NOT official HP customer service and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

  Your best course of action is to contact the official HP customer support via Contact HP - United States of America to the United States or Contact HP - worldwide in the rest of the world.

  If you have any other questions, feel free to ask.

  Please click the 'Thumbs Up' white LAURELS to show your appreciation

• AfterEffects CS6 will not show on my Adobe Creative cloud. I work in a school district. The error message is: ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. "It is to go

  AfterEffects CS6 will not show on my Adobe Creative cloud. I work in a school district. The error message is: ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. "This has happened during about two weeks, give or take. Everything is displayed. Are there patches? Thank you

  You MUST have a 64-bit computer and operating system... What is your computer?

  -Programs are supposed TO not view or download if they are not installed on your computer

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• There was a problem with the current system. Please try again later. If the problem persists, contact customer service.

  There was a problem with the current system. Please try again later. If the problem persists, contact customer service.

  Why?

  Please tell us what Adobe application you are trying to download. Please try creative cloud install app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• I'm looking for the relationship between the unit ORGANIZATION and self-service workflow?

  Hi all:
  I have 3 UO and 3 files of wft different workflow self-service in the my HR system. How can I know the relationship between the unit ORGANIZATION and self-service workflow? I mean what wft file corresponds to an ORGANIZATIONAL unit?
  
  my environment is oracle 11.5.9. self-service 4.1 | workflow Builder 2.6
  
  for example:
  OR 1 = > HRSSA1.wft
  
  OR 2 = > HRSSA3.wft
  
  OR 3 = > HRSSA2.wft
  
  I'm looking for this relationship?
  
  
  Concerning
  Terry

  Terry,

  I mean what wft file corresponds to an ORGANIZATIONAL unit?

  Open the workflow designer using wft files and see if you can find any reference to these OUs.

  Thank you
  Hussein

• I'm trying to download the free track of After effects.  Keep the error message and get the ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. »

  I'm trying to download the free track of After effects.  Keep the error message and get the ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer support. "what I'm doing. I have tried for 2 hours and need to complete course work.

  you use the cc desktop app to download?

  If not, https://creative.adobe.com/products/creative-cloud

• Join the Adobe Value Incentive Plan we're sorry, but something seems to be wrong on our end. Please try again later. If the problem persists, contact customer service and they will be happy to help you.

  This error message is coming

  Hi Satya,

  You will need to contact support by calling/chat for this question.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• Huge problem with my account and Customer Service

  I like the software and products, but I have to say that the customer service was the worst I have experienced in a long time.  The last 5 days have been hell.  Let me explain.  My sub was scheduled to end on 26/11/2015.  He was going to renew and I frankly, as a student, not the means to do so at the price.  When I explained my problem to an agent, she said she would take off auto renew and said: I can re - register with the current promotion.  I thought wow that's great, that she sent me an email of confirmation of this.  11/26 so I renew now, everything seemed well on my end. When I looked at my bank statement I see the full price.  I chat with 2 people who said there was nothing that they could do for me is the price, and I explained to him that I understood, but the agent told me otherwise.  A 3rd officer said as she promised it we will honor it.  So far, I've been very happy.  It reimburses the renewal and implements the new sub 09/12/2015.  Here's where the hell is happening.

  I'll connect and I see this:

  

  Why he asked me to but if I already have my renewed sub?  Then I see the second photo and I think why are there 2 CHP schemes.

  Of course, I start Muse and get a notification saying that I can't use my fonts typekit because of my plan and my creative space cloud is only 2 GB when it should be 20 GB.

  12/10 - I chat with someone, they say that it's the app.  I tried to explain things on adobe.com has not looked right and that could be the problem.  I said that there was a problem processing the order and that they need 24 hours to update.  The case, I was told, should be wound.

  12/11-after checking that I still have the same problem after 24 hours.  I discuss with someone more... they think that his app problem.  I connect several times and the problem remains.  They say they see 20 GB of space on my account but the mobile apps, nor my creative application cloud show that.  Yet once, they say they will get worse and it will take a day.  At this point, I'm worried because I have work to do and the customer wants the Web site with the police agreed.

  12/12 I'm in Office of lightroom and the software tells me that my sub has expired.  I have check the lightroom mobile and see the same thing.  Now I can't synchronize my lightroom library so that I can work.  I discuss it again.

  They thing its a problem app and I sign in several times.  Nothing.  I tell them "Please help me, I depend on this ingration and will lose my job if I can't work in all devices".  Friendly but no help.  They said that he was sent to the highest priority and that's all they could do.

  12/13 I check and of course, nothing has changed, well, I saw 20 GB of space on my mobile apps.  But the creative desktop application cloud always says 2 GB. No lightroom and not Muse type fonts kit.  I chat with someone, and they say that it is a technical problem and I have to wait until Monday to get anything resolved.

  12/14 - I spoke with someone and explained what happened.  They would transfer the chat support, but apparently at 12 am EST they would be unavailable for 2 hours.  Then he gave me a number to call.  I called the number and gave them they case # all this... He wanted problem draw apps.  I said that they all work and that there was a problem in the recognition of my membership.  I explained the screenshots and still nothing.  He wanted to deal with the issues the blow by blow.  I have a problem with Lightroom, so he wants to send me the Photo team, do not understand that this is a symptom of something of a bigger problem. I decide I'll try Photo team, at least, then I could fix it and work.  The guys on the team photo was very nice, even if he could tell that I was very frustrated.  He explained that there might be a problem with the application.  So I installed on another computer.  He made a screenshare and how I showed him the tab account and 'ready to buy' screen that I saw.  I am enrolled in my application with his account creds and understood that there is no question here.  He then said that I was right and that there was a problem of ID with my ID and he needed that escalate to this team.  That it can take 24-48 hours to fix on the back.

  How am I supposed to be creative and use these applications with all this back.  Escalations will teams do not look at the problems, agents who are really just read from a script, it feels and have no way to help with an unusual problem.  Everything is stereotyped and they want to do the same procedures, no matter how many times you already have or how from a common sense point of view really does not apply.  It made me rethink where the it products worth despite this lack of service, help and perhaps delays.  I could lose a job because of it, and I paid for the entire year already.  I paid and still cannot use my services entirely.  I apologize for the length of the present, I have not nowhere else to turn.  Everyone knows this?  Can someone on staff help?  Here, I'm desperate.

  Case #:

  0217314429

  0217297716

  0187326545

  0187327032

  0187327032

  Thank you

  Jay

  Thank you for checking on him KGLAD.

• where is the number to contact customer service?

  number customer service please.

  Hi Karen,.

  You will find telephone and chat here Info: Contact Customer Care

  For your convenience, here's the phone number: 1-800-833-6687.

  Best,

  Sara

• HP 4635 stuck to remove the print mode and custom print job new shipments in Quebec City

  I just installed the HP 4635 printer to my network.  All devices were wireless print yesterday.  Today, the device of the laptop has a print job that I asked to be removed.  He said "deletion" for two days and I can't get it 'take off '.  whenever I have send a new print job to the goes in the line 'behind' the print job that is stuck in the "suppression" of fashion.  I tried to turn it back on.  re-booting, ctrl, alt, delete.  do anything to get this print job 'take off' and deleted.  Suggestions?

  Hello

  On your computer, hold down the Windows key and press R.  In the run window, type services.msc and press to enter.  Scroll down to the print spooler service, right click and select Properties, then click the Stop button.  Now search for C:\Windows\System32\Spool\PRINTERS, then delete the work inside this folder - you may need to click a command prompt to get the authority to open the PRINTERS folder.

  Reboot the laptop and you should find that the print job has been deleted.

  Kind regards

  DP - K

• Billing; What is the contact for billing customer service number

  Is it someone from customer service to the billing for Adobe send

  Contact the customer service is the best place to start.

• Architecture for the base product and custom versions of the product

  Hello

  We have a product written in Flex.

  We have several clients who have this product. The product is suitable for every customer.  When you start a new project, copy us the project to a customer who had similar requirements and then make other changes.

  We have this idea of having a layer of base product and then have a customization layer where we can place the project and personalized fuctionalities.   Also: when we update the base product, these updates can be incorporated into custom versions.

  I wonder how you can do this in Flex?

  Thank you

  Juan Esteban

  The development of a good architecture of plugin is * hard *. However, it is certainly worth it. The best approach depends on exactly what you want to do. At a high level, you can:

  1 write the base application and load the plugin modules and allow them to aspects of changes in the behavior of the application or style

  2. put your basic application into a logical application library and a library of custom components (separate) and turn each client application in a new project that pulls out of these.

  If you use dependency injection (e.g., SmartyPants or SwiftSuspenders), you can allow (1) a flexible way to interact with the application without function gynormous objects of 'context '. Simply perform injections on the loaded extensions, and they can pick up all the dependencies without having to worry about what anyone else.

  If (1) or (2) made most sense will depend on exactly what you're trying to do, but in general, (2) is more flexible (1) is a bit simpler (and usually work less by-implementation).

• My server type must be an IMAP e-mail server, but both the standard Wizard and custom wizard to make a type of pop server. Nothing works.

  The first time I tried to install thunderbird, he automatically gave me an IMAP setting. I had the opportunity to change setting of pop. I couldn't do that. It was just the first time. Then I went into the settings of the server and passed under the name of the POP server to imap.fsu.edu. However, the words above the area, who say "Server Type: POP ' do not change. When I try to open Thunderbird I get the error message "error on POP3.

  I deleted Thunderbird 3 times and reinstalled three times, twice by using the custom setting. I have never yet to choose IMAP instead of POP, and every time I get the message when the Thunderbird open POP3 error was given.

  If the installation wizard does not get the account of the installation of work settings and do a manual install.

• BlackBerry smartphones drive intelligently and Customer Service

  
  

  You were talking with some with Research In Motion/BlackBerry? I ask, because they do not directly the customer except to be escalated through your MTS mobile operator.

  Anyway, yes the app "Drive Safe.ly" (not drive intelligently) was one of the many free apps endowed with RIM in 2011. If you have downloaded and installed the application before December 31, you can always access the free version of your AppWorld > MyWorld. If it has been uninstalled, it should appear in your uninstalled MyWorld.

  If it seems not there... do a refresh on your MyWorld

  Article ID: KB29387 Impossible to reinstall BlackBerry using BlackBerry App World pre-installed applications

  You can also try searching AppWorld on Safe.ly Drive, the correct name.

  Good luck!