Upgrade to 4 GB Ram problem - computer desktop OptiPlex 780...

Nice day

Thank you for your services.

I am trying to upgrade my desktop computer model # OptiPlex 780 and it's the standard I force the affected elements before, after I check what is the speed of compatible ram, voltage and timing, then I bought this model:

KHX1333C9D3B1K2 / 8G

Sound of Kingston - hyper-x blue or you can check the details by the Munificent code above or visiting them this link:

http://www.Kingston.com/datasheets/KHX1333C9D3B1K2_8G.PDF

The problem:

When I delete the original 2 GB Ram and installed this 4 GB ram on the first location, the departure of light 1 # & 3 led with sound as continuous hum without starter or windows interface.

I tried to:

-Change the slot

-Fix the maximum ram which is 4 GB for each slot up to 16 GB

-Correction of the original 2GB ram in slot 1 then fix the new ram in slot 2 or 3 and 4

-Update the BIOS to version 15A and update all the drivers from dell.com

-I make sure that the ram is compatible Guide Dell book on this link:

http://i.Dell.com/sites/content/business/solutions/engineering-docs/en/documents/OptiPlex-780-tech-guide.PDF

So please help me in this case, it is urgent and I used this computer in the main office and my work.

Thanks and regards,

BYQ-

svanwormer

I have a 780 with the Intel E7500, Q45 chipset and A15 BIOS CPU and I'm running 12 GB of DDR3 RAM. Two 4 GB and 2 GB

Yep, catilley, I'm afraid, you're just wrong on this point - your info is old, apparently.  I, too, running an Optiplex 780 with an Intel Core 2 Quad 9550 CPU, chipset Q45 and 12 GB of DDR3 memory - in fact, it's the same machine that I write this response at this time.

As I posted a year ago on this thread, the official manual of Service from Dell for Optiplex 780 confirms it will take up to 16 MB of memory DDR3, 4 GB per slot.  Here is the link, directly from the Dell website:

Tags: Dell Desktop

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    0x7fff87490000 - 0x7fff87498fff com.apple.AppleSRP (< 840A5C20-6452-36BB-ACF7-29BA6CBF7C48 > /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP 5.0 - 1).

    0x7fff87741000 - 0x7fff877afff7 com.apple.ApplicationServices.ATS (377-394, 4) < 9779E916-0788-3CAC-B1EC-F68BCB12A2B6 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS

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    0x7fff8784d000 - 0x7fff878c1ff7 com.apple.Heimdal /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal < 5D365381-8B5E-3259-8867-FC4A7D307BDE > (4.0 - 2.0)

    0x7fff878c4000 - 0x7fff87a8afe7 com.apple.ImageIO.framework (3.3.0 - 1450) < 18ABA1F4-43EC-3990-9777-C91FD3D6AF71 > /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

    0x7fff87a8b000 - 0x7fff87dedf3f libobjc. A.dylib (680) < 7489D2D6-1EFD-3414-B18D-2AECCCC90286 >/usr/lib/libobjc. A.dylib

    0x7fff87dee000 - 0x7fff87e3affb com.apple.HIServices (1.22 - 550) < 6B76B41C-CF5A-34C4-89F4-EFD7CA3D1C9D > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices

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    0x7fff94b70000 - 0x7fff94b7bfff libGL.dylib (12.1) < 70D51643-04AC-3400-8F11-A6FC25985289 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib

    0x7fff94d49000 - 0x7fff94d65ff7 libextension.dylib (78) < FD952DA6-BBEC-3CB6-98B3-E1D111C5C54E > /usr/lib/libextension.dylib

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    Summary of the external change:

    Calls made by other processes for this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

    Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

    Calls made by all processes on this machine:

    task_for_pid: 3738

    thread_create: 0

    thread_set_state: 0

    Summary region VM:

    ReadOnly part of libraries: Total = M = 0 K (0%) swapped_out_or_unallocated=213.6M(100% resident 213.6)

    Regions in writing: Total = 59.2 M written = 0 K (0%) resident = 0 K (0%) swapped_out = 0 K (0%) unallocated=59.2M(100%)

    VIRTUAL REGION

    The NUMBER of DIMENSIONS of TYPE REGION (not melted)

    ===========                     =======  =======

    2048K 2 follow-up activity

    Ship 8192 K 2 continuations

    Kernel Alloc once 4 K 2

    MALLOC 36.3 M 12

    MALLOC 32K 7 cover page

    Corpse process Info 2048 K 2

    BATTERY GUARD 56.0 M 8

    10.6 M 8 battery

    VM_ALLOCATE 20K 3

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    __IMAGE 528K 2

    __LINKEDIT 91.4 M 6

    __TEXT 122.2 M 200

    __UNICODE 552K 2

    mapped file 25.1 M 2

    shared memory 28K 5

    ===========                     =======  =======

    TOTAL 371,7 M 443

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