Upgrade to Vista Ultimate does not
Hello
I had a vista Home premium pc upgrade to vista Ultimate edition (32-bit) without years number 1 or 2.
Last week, I had a pc crash and had to reset the PC with the factory settings. Of course, windows update asked a lot of updates and now I have vista Home premium sp2. But when I want to use the anytime upgrade vista ultimate SP1 dvd, it tells me that the option is no longer possible.
is it because I already have SP2? Should I go back to SP1 to enable the upgrade option?
Or am I forced to buy windows 7 ultimate upgrade for an ultimate version?
It would be really unfair. Once, I bought vista ultimate version, I should be able to have a way to upgrade to vista Ultimate edition, without having to switch to windows 7 just top get the vista ultimate features.
Thanks for letting me know my options.
Regis.
Uninstall SP2.
Read the General info on your problem:
On your installed operating system Service Pack level cannot be greater than what is on the disk to upgrade.
Click Start > right click on computer > properties > system > it will tell you which SP you have installed.
http://support.Microsoft.com/kb/948537
"How to uninstall Windows Vista service packs"
If the OS installed Service Pack 2 and Service Pack 1 upgrade disk > uninstall SP2 installed operating system > install the upgrade > reinstall SP2.
See you soon.
Mick Murphy - Microsoft partner
Tags: Windows
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