Upgrade to Win8.1

I upgraded from win8 to win8.1 on my HP Pavilion model 15-e011nr. I can't restart and download on the desktop. The notebook PC goes in a cycle of auto repair, then gives the choice to reboot or try the advanced options. I tried to use F8 or delete to go in safe mode. You hold the key or continue to press several times during the startup of the computer to the top? Or is there another method to get in safe mode. Could someone please answer?

Hello DMSarazen, welcome to the Forums of HP.

It seems that after the update to Windows 8 to 8.1, the laptop is now browse auto repair. That you can't seem to get to stop the loop. I will do my best to help you with this.

Regarding your first question on the entry of safe mode, this document will help you: Safe Mode of Windows 8. Read it and see if Windows allows you to get far enough to see one of the screens. If it does not, consult this section "Safe Mode of seizure have not access to the boot parameters. Once in safe mode, you should try Windows recovery.
This document can help you on how to do it: Overview of recover the operating system or reinstallation of the operating system.

Please let me know how it goes for you. If you have any other questions, feel free to ask. Thanks for posting on the HP Forums.

Tags: Notebooks

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