Upgrade to Windows 10 on 19/02/2016...

Well he said I had 30 days to return to the previous operating system of Windows 7... well I've been on the phone all day with people from Tech and 149.00 later and complete resetting my computer... I'm still on Windows 10... What happened to my Windows 7 and I want to again... Half of my programs I had in Windows 7 have disappeared when upgrades to Windows 10.  I'm not very happy, and I want that my Windows 7 return... I did everything the Tech asked me to do it too while allowing remote access to my computer to try to get my Windows 7 back and nothing... always comes down to the top in Windows 10... We even did a factory reset on it to restore it original when I bought it in 2010... and he is still back upward in Windows 10...

I am very disappointed by the upgrade of Windows 10 and I want my 7 return... it was easy to use and had no problems with the programs that I had and have more now...

If there is someone who can give me some short information of formatting all the hard drive and starting from scratch... your help would be greatly appreciated...

Evelyn Hey,

Thanks for posting your query on the Microsoft Community.

According to the description, I understand that you want to downgrade to Windows 7.

I first suggest you to refer to the Microsoft Help Article below and check if that helps.

http://Windows.Microsoft.com/en-us/Windows-10/going-back-to-Windows-7-or-Windows-81

Note: See the section use different recovery option.

You may consult:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_10-win_upgrade/can-i-go-back-to-Windows-7-when-i-Don ' t-want/871bc4a4-d7e9-4394-9f28-46e2f44dc861

Hope this information helps. Please let us know if you need any other help with Windows in the future. We will be happy to help you.

Tags: Windows

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