Internet problems after installing vista SP2

I'm running IE8 and yesterday I installed Vista Service Pack 2.  After the installation, I got an internet connection, but could not access all pages including my home page.  The pages would hang and the little blue circle would go round and round and nothing happened.  I also have Firefox downloaded on my computer, and still the same thing happens again.

I checked my system tools in the lower right of the desktop and my icon for connectivity internet local and internet had a red cross on it that has not changed.  I restarted my computer several times and nothing has changed.  I used the prompt commands and ping google (my homepage) and found within seconds, so the connection was there but not able to access all pages.

I am running Vista Home Premium as my 32-bit operating system.

To cure the problem so far, I did system restore and completely got rid of the installation.  As soon as I did, my internet was totally fine with IE8 and Firefox.

Any suggestions, I won't install SP2 again until I know what has caused the problem of the internet, and he was healed.

Hi Smokeycat,
 
Thank you for writing to Microsoft Windows Vista Answers.
 
Since you have already restored the computer and the internet works fine, try to reinstall the stand-alone version of Service pack 2. Later, try to connect to the Internet.
 
You have security software installed on the computer? If so, try disabling the security software and install the stand-alone version of service pack 2.
 
Try to install the stand-alone package for Windows Vista Service pack 2, access the link below and download the file to the desktop. Later, run the installation of Service pack 2 from the office.

http://www.Microsoft.com/downloads/details.aspx?FamilyId=a4dd31d5-F907-4406-9012-a5c3199ea2b3&displaylang=en
 
If the problem persists after you have installed the stand alone package, reply came back with the details:

1. try to boot into safe mode with network after installation of Service pack 2 and try to access Internet
2. in normal mode, try to right click on the network icon in the taskbar and click on diagnose and repair, if it gives any error make a note of it and we gives the error.
3 - is wireless to a wired connection?
4. do you have any router installed?
 
I hope this helps.
 
Kind regards
 
Srinivas
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

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