USB 3.0 Ports does not not on HP Pavilion dv7-6102sa

Similar Questions

• HP 15-AF006AX: USB 2.0 port does not work

  Hello

  I installed window 7 in my new laptop, but the usb port does not work in the case of data transfer.

  and I am not finding a driver for this, can you help me for this problem

  Thanks in advance

  Hello:

  The only suggestion I can offer would be to settle the AMD Chipset drivers from the link below the problem.

  You want the first file on the Web page.  Install and reboot the PC.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

• HP DV7 ENVY: USB 2.0 Port does not

  Hello

  I have a DV7 HP ENVY with 3 - USB 3.0 ports and 1 - USB 2.0 port. The USB 3.0 ports are working well but USB 2.0 does not work. When you plug a USB stick to the USB 2.0 port power led on the memory stick lights up but the led data is not. The computer does not at all to the inserted USB memory. The USB works fine in other 3.0 ports. I tried also to connect other USB devices, and it's the same thing. They work well on USB 3.0 ports, but nothing happens when you connect to a USB 2.0 port.

  I was looking at the USB drivers in Device Manager and haven't noticed anything that seems strange.

  I have run the system test diagnostic USB to start the system and got the following codes:

  Failure ID: 9BXQGK-6JK858-QFPK0K-8D0G03

  Product ID: C1W26EA #UUW

  No idea if this is a hardware or software failure?

  Hi @pefre,

  Welcome to the HP Forums! I read your post and wanted to help.

  I understand that the USB 2.0 port has failed on your laptop. According to the fault code 9BXQGK-6JK858-QFPK0K-8D0G03 you officer, I got following results:

  ID Tag9BXQGK-6JK858-QFPK0K-8D0G03 failure

  ChecksumOK

  16/06/Date2016 of test

  Failure Code434

  Device

  Communications

  Includes

  GPS, HUB, Modem, network, map network drive, PCI, PCMCIA, Switch, USB card

  Error message

  Failure of USB (not specified)

  It seems that there is a hardware failure with the USB port.

  Is your laptop still under warranty? If so, please contact support phone HP load a repair:

  Please the following link http://www.hp.com/contacthp allows you to create a folder for your problem and contact HP. If you do not live in the United States / Canada, please click on the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get contact information for your region.

  Please let me know if that solves the problem by marking this message as "accept as a Solution.  To simply say thank you, click the thumb upward below!   If you need more assistance let me know and I will gladly do everything I can to help. Thank you.

  Kind regards

• HP Envy 6-1006sa USB 3.0 ports does not.

  Hello

  I have a problem with the USB Ports 3.0 on my laptop. None of them does not seem to work.
  There is a power, but nothing that I connect it works.

  I have no idea what driver should I use (Texas Instruments Driver does not work).

  Operating system is WIn 7 64 bit SP1

  Everyone you have idea how solve it?

  Hello again Ravic30.

  Try the following driver and let me know if he takes care of the issue for you.  Here is a link.

  Besides, I know it's for a desktop PC but the hardware ID match so it shouldn't be a problem.

  If you think that I've been useful or want to say thank you do not forget to click the White Star under my name.  It gives me congratulations and I would be very happy.

  I'll keep an eye out for your next answer; Have a great day!

• USB 3.0 port does not work at the speed of the USB 3

  When I plug in my external hard drive seagate-freeagent I get this message: "this USB mass storage device can transfer information faster if you connect it to a superspeeed USB 3.0 port» The computer has 3 USB ports, but none of them are the insert blue plastic that are supposed to have usb ports 3.

  I want TO Ultrabook 4-1043cl I thought has USB 3.0 on this subject. According to these specifications, it must have 2 usb3 and 1 usb2.

  http://support.HP.com/us-en/document/c03367057

  My computer corresponds to the form above. The 2 usb ports on the left have a small "ss", painted between the 2 of them. A usb port on the right has a small lightning bolt painted there. As I said earlier, none of them have the blue plastic insert. I get the same message "this transfer faster if connected to usb 3.0...» When I connect the external hard drive to one of the 3 usb ports. All ports to transfer data, connect to disks, goodies, etc. They just don't transfer to 3.0 speeds.

  I am running Windows 7, not windows 8 and I keep windows up-to-date.

  I found this post talks about a Texas Instruments XHCI controller faulty, but my controller is an Intel USB 3.0 Host Controller stretch.

  http://support.HP.com/us-en/document/c01893385

  So I wonder why the usb 3 seems to work and how to operate?

  Thanks for any help you can give.

  Hello

  You won't lose me. I'm probably in a different time zone you are.  I live in Europe.

  If you still have the unknown device follow these steps:

  Open Windows Explorer and locate the SWSetup folder.

  Expand the folder, find the sp56724 folder and double-click it to open it.

  This is where the driver for the device unknown (USB 3.0 host controller should be).

  Call the Device Manager.

  Right click on the unknown device and select Update driver software.

  In the next window, select browser my computer for driver software.

  Now, you can choose to let the operating system locate the software or the path to the sp56724 folder yourself. In both cases, ensure that a signed driver is selected.

• G580 (2189) USB 3.0 Ports does not

  Hello.

  A friend of mine just bought a Lenovo G580 (2189), is currenlty running Windows 7 x 64.

  But I can not get the 2 USB 3.0 ports works. If I plug a keyboard I get no power to the keyboard.

  I have 2 unknown devices in Device Manager. I installed all the drivers for my system.

  I don't know what I need to fix it.

  Hello

  Install these first (reboot after each installation)

  Intel Chipset driver
  Intel Management Engine Interface

  Then these
  Lenovo Energy Management Software 7.0

  Intel USB 3.0 driver

  43142 Broadcom Bluetooth driver
  habe04ww.exe

  (Liteon/Atheros, Broadcom/CyberTan) wireless LAN driver

  Above are the drivers that must be installed / updated in your system

  Best regards

  Solid Cruver,

• USB 3.0 port does not

  Hello

  I bought the HP Pavilion 15 - N259TX with windows 8. Today, after installinf windows 7 ultimate my USB 3.0 port stopped worki g. I even downloaded the driver from hp site. can someone give a solution for my problem.

  Thanks in advance.

  Hello:

  See if the USB 3 directly from Intel driver works for you...

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22824 & lang = eng

• Usb and Ethernet port does not work after update of windows 8.

  Hello

  I have a new HP laptop, and two days later the window updates automatically and my USB and Ethernet port stopped working. I returned it and got a new laptop and it is same thing. every couple of days that he update and refresh back to the old settings without losing my documents. I can't keep install my apps every two days after the update. Please let me know what I can do to update without having this same problem. If there is anything I can do so I have to return the laptop.

  Ben.

  Hi Ben,

  You can install the Windows updates manually by changing the settings of Windows updates.

  1. Open Windows Update in Control Panel by dragging it from the right edge of the screen, typeSearch (or, if you are using a mouse, pointing to the top right of the screen, move the pointer of the mouse down and then clickingSearch), get into Windows Update in the search box, by typing or clicking onsettings and then type or by clicking install optional updates.

  2. In the left pane, tap or click change settings.

  3. Under important updates, click the following option:

     Download updates but let me choose whether to install them.

  4. Under recommended updates, select the give me updates in the same way I receive important updates recommended , and then click OK.

  Manually install the Windows updates and find the problem causing the update.

  I hope this helps.

• Wireless mouse does not. HP Pavilion dv7-2770us, running windows 7.

  Bought a new mouse and still does not work.  Tried using a different USB port.  Windows gave me a problem code 43.   I tried troubleshooting with Logitech and it did not find the wireless mouse.  Any ideas of what is my problem?

  The problem has been resolved. It was the USB ports that were not working. Disconnected from the computer laptop for a while and then reconnected and all works well.

• CD/DVD does not work on Pavilion dv7

  Hi, I have problems with my DVD/CD drive - it does not work. The charger opens upward and when you insert the disc, it make noise running, but nothing fits. When I opened my computer tab there is no indication of CD.

  Hello

  First, try the automated Microsoft fixit at the link below.

  Windows 7

  Vista

  Check if the drive works now.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  

  Kind regards

  DP - K

• 23 - f217c: HP 23-f217c: USB 3.0 ports does not

  Hello, I have recently downgraded to windows 7 Professional for windows 8, and everything works fine except for the two ports usb 3.0 on the side.

  Anyone know where I can find the appropriate drivers for these ports? I tried these AMD, but I don't think they are good, because they do not work: http://support.lenovo.com/us/en/downloads/ds030088#os

  Thank you

  Hello:

  Download and install the AMD chipset drivers and restart.

  http://support.AMD.com/en-us/download/chipset?OS=Windows%207%20-%2064

• MacBook Pro 13 "Retina Display Usb Port does not... !!

  MacBook Pro 13 "Retina Display right usb port does not... I tried to plug in and out still it doesn't then I rebooted my macbook and again inserted the USB, it worked... !! Why this problem is caused? today is the 5th day since I bought my macbook... !! Also last night so he was working in final cut pro that freezes... the keys of my keyboard and trackpad it works do not totally got hung up... and then I pressed my power button after the restart, it was ok... Parachuting also does not work between my iphone and a macbook... say Bluetooth not connected to my phone eventhough after pairing... suggestions and advice? Help me please I am confused and worried... !! It's just the 5th day... !!

  Reset the SMC > reset the management system (SCM) controller on your Mac - Apple Support

• NB200-12N - USB port does not work

  Hello

  I updgrade my OS from windows 7 starter edition to now a windows 7 home basic 32-bit usb port does not work is the (only) in the left near card reader sd and lan.
  Can you please hellp me to install it? I have download the drivers from Toshiba for my NB200
  But does not work.

  Thank you

  Paulo

  If everything is OK and right drivers all USB ports should work. You cannot install the drivers for each port separately and force one of them to work properly. On this machine, all three ports are the same USB2.0 ports.

  Try reinstalling the chipset utility.

  By the way: two other ports work well, right?

• Satellite L650 - 12N USB Ports does not work

  My satellite L650-12N usb port does not work. I did everything that I could and it does not work.
  It shows a yellow exclamation mark on my system.

  I try so many ways, including the recovering auto troubleshooting, formatting and system he could not work.
  Under the key USB gives error code 43, I do not understand.

  The webcam and the wireless card no more.
  This boot problem after a storm in my area some time ago.

  Please can someone help.
  Thank you
  Sani

  Hello

  > This problem start after a storm in my area some time ago.

  Because other devices don't work properly and because procedure didn t get it back help you solve this problem, I think that the problem is related to the hardware malfunction possibly that the motherboard was hit by lightning, which would explain the problems

  I think you should ask the maintainer authorized Toshiba in your country to check the motherboard.

  But in my opinion, that the warranty does not cover the issues of environmental impact maybe your household insurance could help you

• Satellite Pro 6100: USB port does not work after the return of the mode "Eve"

  I have a strange error on my USB ports on Satttelite Pro 6100 with XP SP2.

  Two USB 1.1 ports work fine after cranking up what the laptop goes into mode 'sleep' (automatically or manually).
  The restart afret optical mouse connected to the USB port does not illuminate and the XP system displays the error message on the device not recognized on USB port.

  Plug the mouse on or off doesn't change anything. Only restart helps.

  Any ideas?

  It's very strange, but it will be interesting to see if the same problem persists with other USB devices. Can you test and post again on the results?