USB connection not detected for Samsung Fascinate

I have a smart phone Samsung Fascinate 1500.  When I connect it by USB to my computer, the computer no longer detects it as a media device or mass storage mode (although it worked fine the first few times).  The phone also does not detect the connection and simply seeks to charge the battery.  I downloaded the latest drivers and tried allowing pop ups without success.  Any ideas?  I cannot download my music, and it's a lot of time to transfer photos by other means..., including that I had to buy a SD card adapter.

The USB port works with other devices.  I don't think that the USB cord to my phone is the problem, as others have shared this problem in other forums.  Does anyone have a solution?

Hi Lin,

1. have you tried to connect the phone to another computer?

2. have you made any recent changes of hardware software on the computer?

Test the device on another computer. Additionally, make sure that the software provided with the Samsung phone is updated.

Please visit these links for more information:

Install a USB device:

http://Windows.Microsoft.com/en-us/Windows-Vista/install-a-USB-device

Problems with USB devices:

http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

I hope this information helps!

Tags: Windows

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