USB port not detected

Model: HP pavilion 2231tx g6

Operating system: Windows 7

My laptop model is indicated above. In my address to the left USB ports side 2 does not properly. During usb connection, it has not detected. Please give me a solution.

Thank you

have you installed USB 3.0 drivers, otherwise use this link to download

http://ftp.HP.com/pub/SoftPaq/sp55501-56000/sp55975.exe

Tags: Notebooks

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