USB\DEVICE_DESCRIPTOR_FAILURE

MY WASH ERIS X X 1 PHONE IS NOT CONNECTED TO THE COMPUTER ERROR DISPLAY
USB\DEVICE_DESCRIPTOR_FAILURE PLEASE HELP ME

Hello

Thanks for posting your query in Microsoft Community.

  1. What is the brand and model of your computer?
  2. You get this error message when connecting with any other USB devices as well?
  3. This problem occurs with every you are trying to connect to a USB port?

The question may arise for various reasons, including an outdated version of the installed BIOS or due to a problem with the hardware with the USB ports. This problem can also occur if the drivers already installed for the device are partially installed or damaged. To resolve this problem, you will need to completely uninstall the driver/device and then reinstall it.

I would like you try these steps and check if the problem persists.

Step 1:

Uninstall the device from Device Manager

  • Press the Windows key + X, click Device Manager.
  • Expand the USB section.
  • Find the USB device.
  • Click with the right button on USB and select Uninstall.
  • Select the check box delete the driver for this device.
  • Restart the computer after the uninstall is complete.

Step 2:

Uninstall the drivers of device from the list of programs in the control panel

  • Click Start, select Control Panel
  • Now, click on programs and select programs and features.
  • Find the USB.
  • Right-click USB driver and select Uninstall.
  • Restart the computer after the uninstall is complete.

Step 3:

Download and install the latest drivers for the USB on the manufacturer's Web site

From now on, try the above steps and check if the problem persists. Know us results in order to get more aid. We will be happy to help you.

Tags: Windows

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