USB keys do not work in my VISTA PC, but working in the XP computer.
My PC is only a few months and underwarranty. VISTA is OEM original and authentic. All updates and installed SP2.
But I have several problems with VISTA.
One of them is the following:-
USB keys do not work in this PC. Initially, they are recognized, but as soon as I start the data transfer it stops and does not recognize the keys more. Same USB keys work correctly on other XP computers.
An external hard drive works perfectly on the same USB port. If the port is fine.
Hello PG_eu,
First of all if still under warranty, contact the manufacturer to execute tests for your USB slots. Have you tried to see if other devices work on the USB plug? The manufacturer of your may be able to replace your computer if needed.
Then, I'd go for the Device Manager to see if you have errors. Go to Device Manager and see if you have a yellow fringe! showing that there are errors with your USB devices. Open the Device Manager in Windows Vista via the management utility of the computer, the Control Panel, or from the command prompt by typing in devmgmt.msc.
You can go to the different tabs and see if the devices work properly, should be cancelled or update your drivers.
You can also go into the event viewer and see if you have errors on your hardware devices.
I hope this helps.
Sincerely,
Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
Tags: Windows
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