USB ports on the front of the HP Pavilion s5704y desktop computer

I have two ports usb in front of my computer, & I have an external hard drive plugged into the upper slot & had my camera cord in the bottom one. My dog bumped the bottom one & broke a small black piece of plastic on the bottom one. If I unplug the top now my computer dies. How can I replace the usb ports? I am computer stupid hope if you can understand what I'm talking about. Thank you!

Hello

The damage is most likely more cosmetics.

Damage to the front of the USB 2.0 connector or wiring has probably occurred. A short wiring/USB connection could be fed to the bottom of your PC. Not a good thing for the health of your system. More damage can occur if left.

Have a reputable local PC tech take a look or contact HP support for service.

A quick fix to avoid any further damage would be to shut the system down, open the box and wire USB front header on the motherboard. Then disconnect the wire to the USB header.

Jaco

I'm not an employee of ch *.

"" "" Please give a "Bravo, Thumbs Up" If the notice is relevant or "accept as Solution" to help other users of the forum having a similar problem.

Tags: HP Desktops

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