Used to install Flash Player: "failed connection".
Hello
I tried a dozen times to install the latest version of Adobe Flash Player, but it won't happen. I keep getting 'connection failed. Click Retry to resume the installation', and when I click on start, nothing happens. I tried redownloading Flash Player and try again but still the same problem, as well with Firefox (43.0.2) and Safari (8.0.7). I thought that it might be Intego NetBarrier causing the problem, but even when I allow all incoming internet connections with it, the Flash problem still happens. (iMac OS10.10.4).
Can someone please help?
Hello
I will need to get an installation log files from your part to continue the investigation. Please read the FAQ where can I find the Flash Player on Macintosh Setup log? and provide all the 4 files listed (install.log, FlashPlayerInstallManager.log, Adobe_ADM.log and Adobe_GDE.log). Download the files in cloud.acrobat.com using the instructions How to share a document or your choice of file sharing service. Post the link the files downloaded in your response.
You can also use the installation program offline posted at the bottom of the Installation problems | Flash Player | Mac page in the section "problems". However, without the installer online logs we will not be able to solve the problem to solve.
Thank you.
--
Maria
Tags: Flash Player
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