using a computer to attach to the other

can I use my computer to find out what's wrong with another and how that I do

Yes, you can; If the other machine is still running.

If the other computer is dead, no..

It is called Remote Assistance.

http://windowshelp.Microsoft.com/Windows/en-us/help/398b5eda-aa7f-4078-94c5-1519b697bfa01033.mspx#en

  What is Windows Remote Assistance?
 

When you encounter a computer problem, you sometimes can help someone else. You can use Windows Remote Assistance to invite someone to connect to your computer and help you, even if that person isn't nearby. (Make sure you only ask someone that you trust, because the other person will have access to your files and personal information.) Once connected, the other person can view your computer screen and chat with you everything you see. With your permission, your helper can use his mouse and keyboard to control your computer and show you how to solve a problem. You can also help someone else the same way.

Mick Murphy - Microsoft partner

Tags: Windows

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