Using a license on the laptop replacement

Adobe have conveniently made phone and chat help unavailable at the moment so I can't help with this problem...

I bought 13 items and used the computer license to install on 2 computers.

I had one of these computers; a laptop Macbook Air, replaced under warranty.

Replacement laptop was created using Migration Wizard all settings, applications, and the data came through the replacement unit.

However items knows this is a new computer (the 3rd) and does not allow me to use the license key again unless I have to activate the laptop which was replaced.

Naturally, this is not possible because the old laptop is with Apple and the hard drive has been cleaned.

How can I get 13 elements for work again remember that Adobe cat help and the phone is not available?

Thanks Barbara, but who doesn't.  Trying to cat appears an unavailability chat message and the text of the cat, I've tried to start simply disappears and that's all.  Only suggest going on the forums.

On the other hand, I have good news.  Finally, I contacted Photoshop CC phones help who could not would not help but put me in another section which could not help also but who took my phone number and said I want to be contacted through.  In fact, someone rang me back, has increased the number of activations on my purchase and talked me through the activation.

Now, everything's fine.

Tags: Photoshop

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