Utility HP close way unexpected error

I can not scan from my HP Deskjet 3054 to my Mac running Mac OS X 10.7.5.  I can scan using the document on the glass if I start the scan from my computer, but even so, I can't scan multiple pages starting from the paper feeder.

When I click on scan settings in the utility folder HP the HP utility closes unexpectedly.  I downloaded the latest full driver but when I try to download the fix for this error it says I have a newer version of the component analysis already on my computer.

Hi richieleland,

Thanks for your post and welcome to the HP Forum.

It could be useful if your repair disk permissions. You can do this from disk utility - first aid tab, select your volume, and then click on repair disk permissions.

Then restart the Mac and check if you can now open and work with the HP utility. If it still fails, try to install the patch again. But if this is not possible, you can download and install the HP Printer Driver Update 2.16.1 - via Apple Software Update, or if not found there, download it from the Apple website: HP v.2.16.1 for OS X printer drivers

Tags: HP Printers

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