utility printing and scanning on the screen?

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• HP 8500: print and scan the doctor

  When I start printing & doctor Scan, it displays a printer that I did more.  The printer has been uninstalled 2 years ago, and there is no remaining software I know.  It has an IP address, but can't get it anywhere in Control Panel to remove the inscription in Print & Scan doctor.  How this old printer and IP address can be deleted?

  FYI - doctor Scan and Print is not software listed in the Panel, it cannot be uninstalled.  Because of this, I did a little more research and found the answer.  The culprit is ProgramData/HP/Temp/NetworkDevices / [personal information deleted]

  It is a configuration parameter (text) file that displays as long no existing printer.

  In my opinion, this refers to 2 flaws.  First of all, when uninstalling the printer HP 8500, this folder should be removed as well.  As a text file is certainly not a direct harm, except when it comes to print and scan doctor.  This leads to the 2nd edition - HP print and Scan Doctor seeks evil to this configuration, rather than a real device driver file, so he reported the HP 8500 printer as existing when there isn't.  It seems to me that print and scan doctor should know the difference between a configuration file (text) and a device driver.  Clearly if all I have is a text file, there is no such printer.

  I deleted the file and then the printer immediately disappears in print and Scan of the doctor.

• print and scan the doctor does not

  Hello

  My printer is hp deskjet hp990cxi

  I have upgraded to windows 10 so now using the windows driver. I tried to use print and scan of the doctor. Search printer but can't find ink levels using ink supplys comes up with the message not connected or not installed, but it has already found. I tried fix impression happens but with error on the status of the device: cleaning of cartridge (message). Access printer services, but all of the grayed out icons. If I ignore the status of device failure and try to test page it prints the test page no problem so why don't the other options work.

  concerning

  sbrobbs

  It would be the only way I found to get the printer to print without depending on the software on a Windows PC. The only other way to view ink levels effectively would be to connect the printer to a Windows XP computer.

• HP LaserJet M13191 MFP: must run 'Print and scan doctor' whenever I need to print

  Whenever I need to print, the print job gets held in place in the queue...

  • 'Use printer offline' flashes
  • Status: "error - printing".
  • Port USB001

  After execution of HP print and Scan doctor, the print queue is cleared, I print the document again and it will work only once.  Next time I want to print, I have to restart the HP print and scan doctor, and then reprint the document.

  I'd appreciate any help/advice.

  Hey @everbloom2,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the printing of your Windows 7 PC to your printer Laserjet M1319. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. If your printer is connected via USB cable to your PC, delete.
  2. Click on start and open devices and printers.
  3. Right-click on any icon of your printer listed.
  4. Click on remove the instrument.
  5. Repeat for all other icons of your printer listed.
  6. Click Start, in your type of Services Research and open Component Services.
  7. On the left, click Services (Local).
  8. On the right, do a right-click on print spooler.
  9. Click on stop.
  10. Open your drive C:\, Windows, System 32, coil, and printers.
  11. Delete everything in this folder.
  12. Return to the Component Services window.
  13. Right-click on print spooler.
  14. Click Start.
  15. If you removed the USB cable, connect. If this is not the case, go back to the devices and printers and click Add printer to add a new queue for your printer.

  Please let me know the results after following the above. If you are unable to resolve your problem, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• HP Officejet 6500 a Plus won't copy. It allows to print and scan but copies are empty. Windows XP

  I have a HP Officejet 6500 has more.  It allows to print and scan but the copies are to come in white.

  Hey, here's a link for y our question, it says empty and white scans copies, but it breaks down in their own separate headings, here is the link: http://support.hp.com/us-en/document/c03111687

  If that does not help the problem, a sequel to the above listed link I would do a hard rest is: while the printer is on, pull on the power cord to the printer and the wall. After 30 seconds reconnect power to the wall and printer. This will trigger a 'dirty power upwards' and restoring the printer to a State well known (if possible). No user settings are lost with a "hard reset." I'm pulling directly the instructions for this process of a hardware instruction guide. I'm sticking to it would have shown here Word for Word. I hope this helps

• HP Laser Jet 200 MFP: HP Laser Jet 200 prints wireless, scans of the printer, but not scan to the computer

  I can print wireless from my computer.   I can directly scan from my printer for paper output.   What I can't do is to scan from my computer (IE Word, HP SCAN...) in a document.    I was able to do a few weeks ago and know nothing of this happned to make change.

  Hey @AnnieCTX,

  Welcome to the Forums of HP Support!

  I would like to help you today to solve the problem that you experience when you try to scan wireless since your color HP LaserJet Pro 200 M276nw MFP to your computer Windows 8.1. There are a few different things that can cause conflicts sweeping. There may be one occurring problem of connectivity, software, or between your computer and your printer driver. Therefore, when first troubleshooting I have to run the HP print and scan of the doctor tool. This tool will help us identify the problem and fix this scan. Can I please you follow the steps below.

  Can I have it please click here to download and run the HP print and scan of the doctor tool. This tool will run on your computer and 'set scan' questions for you. If connection, software or driver conflicts turns out that the HP print and scan of the doctor tool will attempt to resolve these conflicts for you. Once the tool has completed please test scan using the HP scanning software to confirm if the problem is resolved.

  The issue of digitisation should persist, can you please clarify exactly what happens when you try to scan via the HP scanning software (error message, nothing opens, etc.)?

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• DJ3070 B611a: print and scan the doctor

  my printer HP DJ3070 B611a just stopped to connect to my network home. Windows Help (7/64) has not solved, so excited printing HP and doctor Scan. Upgrade of downloaded software, which gave (after download, install, a lot of time) gave an installation error that has not explained. Somewhere on this site I found that I had to uninstall the old software before installing upgrades. question 1: why P & S doctor can only him before the upgrade? Many programs can and do. Or at least: tell me to do.

  After that I discovered, I followed the instructions (very many steps and options) on the removal of the old software, any software called HP..., but it did not work. I tried to install the upgrade, but not over and over again. Would take a lot of time, because doctor & pajaud (> 50 MB) checks, downloads and try to install again, although he's done before. 2nd question: why he doesn't download / upgrade is already there?

  Therefore, no connection to my home network. After connection with a cable my laptop seems to recognize the printer again, although it does not show on the printers screen in Windows. And to be printed, but not for scanning.

  question 3: If, for the print connection is ok, what can be wrong with scanning (and why is this not the same connection)?

  So beware before you use the doctor: it does not help you and does not explain or for me does not clearly what he wants me to or exactly where to look.

  Is do not support my first experience with HP software problems, stable and updates: far from average. Disappointing for a leader in the software.

  Hi HermPack,

  Thank you very much for your answers!

  The name of the software of the doctor & pajaud, according to me, is HPPSdr.exe. In the meantime, to continue troubleshooting, please try the following steps in the following order:

  • Uninstall the software. Uninstalling the printer software.
  • Clean boot the computer. How to perform a boot in Windows.
  • Disable all Antivirus programs. Disable Antivirus software.
  • Disable all firewall programs. Turn Windows Firewall on or off.
  • Create a new user account. Management of accounts of users and connections (Windows 7).
  • Reinstall using the printer HP install wizard for Windows.

  Then run the HP print and Scan Doctor, once more to check that everything works.

  I hope that these measures are useful!

  "Please click the Thumbs up icon below to thank me for having responded."

• Try to install the Epson printer and scan - error msg application not compatible escndv is not compatible - I downloaded the drivers to day-help!

  Try to install the Epson printer and scan - error msg application not compatible escndv is not compatible - I downloaded the drivers to day-help!

  [Moved from the community centre of Participation]

  Try to install the Epson printer and scan - error msg application not compatible escndv is not compatible - I downloaded the drivers to day-help!

  [Moved from the community centre of Participation]

  Hello

  What version of Windows are you using?

  What is the model of the printer?

  See related thread

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/escndv-is-incompatible/a1521e27-f6dc-4c9c-B990-b98c721c74a1

  Have you tried to install the drivers using the Compatibility Mode?

• How to print and scan in xp with on the installation of office 2000

  Hello

  I removed office 2000 proffesional and it deleted the program printing and scanning.  Do you know if there is a separate program from microsoft or how I can install just part of the office.

  Thank you

  Jeff

  Hi Jeff,

  To provide the proper resolution, I would need more information on your side.

  1. What is the number of brand and model of the printer and scanner?

  2. what program you were using before you print and scan?

  I suggest to try the procedure described in the article and check if it contributes to printing and scanning.

  Use your computer to print, scan, fax
  http://Windows.Microsoft.com/en-in/Windows-XP/help/Setup/print-scan-fax

  Hope this information helps. Answer the post with an up-to-date issue report to help you further.

• Want 7640: Must be able to use the print and scan doctor for each print job to get printing to work

  After works without any problem for several months, the printer now shows an error message whenever I try to print. I have to run the doctor print and scan so that the printer to function. The first time this has happened, he told me I have to uninstall and reinstall the program, I did. Since then, only the works of doctor print and scan running, but he running for each print job is not acceptable!

  Hi @Doug18,

  Thank you for joining the Forums of HP Support!

  I see that you are unable to print, except if you first run the PSDR. I'd be happy to see this with you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I understand that you have received the order to uninstall and reinstall the software that you have. When you now run the PSDR, she says you? I need to know the results (of the error messages, patches, etc.)?

  In the meantime, try the steps in these guides:

  • Printer is offline (Windows)
  • Print jobs stuck in the print queue (Windows)

  Hope that answers your question. Please reply to this message with the results. Thank you for posting!

• HP OFFICEJET 4500: printer problem hp 4500 doen't pull paper from the bin, hp print and scan doctor did not help

  Paper printer problem hp 4500 doen't pull of the plateau, hp print and scan doctor did not help

  Have you tried that?

  http://support.HP.com/us-en/product/HP-OfficeJet-4500-all-in-one-printer-series---K710/4181269/document/c01969913/

• Office Jet Pro 8600: Print and scan the doctor

  Will be to print and scan doctor run on Windows 10?

  Hi Gardener2010,

  Yes, print and Scan Doctor is ready Win10!
  Jean

• HP C7280 All in One printer: HP Scan of the error using HP C7280 all-in-one printer

  I was scanning documents successfully until recently.  I use a Mac with OS X 10.7.5 and receive the following error message when you use HP Scan.

  Cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.

  -Restart the program.

  -Close all programs that might be using the device.

  -Restart the computer.

  I tried to download several drivers without success.

  Any help would be greatly appreciated.

  Hello @kellycc,

  Welcome to the Forums of HP Support! I see when you try to scan with your HP Photosmart C7280 with your Mac running the 10.7 operating system, you get an error "cannot perform the analysis because another program has control of the HP imaging device. Try the following steps. After each step, try to scan the image.'.

  Complete the following steps:

  Scrub / uninstall

  • Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers. Hold down the command, Option , and command, while now the three buttons.
  • Click on Uninstall.

  Reset the printing system

  1. click on the Apple icon ( ), then click on System Preferences.

  2. in the hardware section, click Print & Fax/scanning. The Print & Fax/scanning dialog box opens.

  3. make a right click (or Ctrl + click) in the left panel and then click on reset printing system...

  4. click on OK to confirm the reset.

  5 type the name and the correct password.

  6. click OK to reset the printing system. The Print & Fax dialog box shows any selected printer

  Note: This will remove all printers in the print and Fax/Scan, any printer deleted can be re-added later by clicking the sign plus (+) symbol...

  Repair disk permissions

  1. on the Dock, click Applications, then utilities.

  2. double-click click disk utility.

  3. highlight your hard drive / partition on the left (by default this is "Macintosh HD").

  4. click on the button to repair disk permissions at the bottom of the window.

  5. once the repair is complete, restart the computer.

  Restart the printer. Now, you will need to install the printer driver using the Apple updates. Click on the link below and follow the instructions on the screen:

  Installation of your printer driver HP and software for Mac OS X

  I hope this helps, please let me know the result!

  Thank you

• Download problem for printer HP 7520-all-in-one - "HP Print and Scan Doctor"

  The download was in 2 parts.  I have completed part 1, but then I lost part 2 of my screen.

  How to make this return complete part 2 independent to download for 'HP's print and Scan Doctor '?

  Hello

  What software do you use to download? This is a small file, why software needs to "chop" in 2 parts. Please try again the whole file:

  http://ftp.HP.com/pub/softlib/software12/COL50849/MP-123407-2/HPPSdr.exe

  More from the following link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=5199463

  Kind regards.

• HP Officejet Pro 8600 N911g can't always print and scan after turn on Mac from sleep

  Dear community:

  It's my printer:

  1. number and product name
  

  HP Officejet Pro 8600 N911g product name product model number product CM750A the serial number {private information deleted} ID Service 23022 Firmware Version CLP1CN1150CR Total number of pages 4187

  2 operating system installed (if applicable)
  Mac OS X 10.7.5

  3. error message (if any)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  4. all changes made to your system until the problem occurred
  Nothing. I just put my Mac to sleep and then back on.

  5. in the title of the topic, include a brief and accurate description of the problem and your product information (e.g., product name of your laptop, laptop computer, printer and other device, etc.)
  

  After several problem that prevented me print I uninstalled all the HP software on my Mac OS X 10.7.5 laptop. I downloaded and installed: Officejet-Pro - 8600_v12.23.0.dmg after full I can print and scan. then I go home and put my laptop to sleep. After that I go back to work this morning I cannot print and scan again. HP utility impossible to connect to this printer because all of the information here (all fields) will appear as: unknown please help.

  Is there someone out there who has an idea on how to solve this problem? Thank you in advance.

  Try scanning with picture Capture in your Applications folder.  Click the scanner on the left, click View details in the lower part to reveal a bunch of settings on the right side.