Validy sensor driver works only under Windows 7 Ultimate 32 bit

I recently installed Windows 7 Ultimate 32 bit on my laptop. I also installed prints software digital persona Digita and other drivers and software. No error message appears. Just a window comes up with a blue bar showing that it is installed. That's all. I can also see it as installed in the control panel. But nothing more happens. The fingerprint reader detects any fingerprints. What can be the reason of this problem and how can I solve this problem?

Hi John,.

What is the brand and model of the computer?

Check if the scanner is working properly in Device Manager.

To do this, follow these steps:

a. on the desktop, press the Windows key + R and type devmgmt.msc and press enter to open the Device Manager.

b. Expand human interface device and right click on the driver.

c. select Properties , and then check to see if the device works properly under Device Status.

Is there a yellow triangle with an exclamation mark inside, then it indicates that there are some problems with it.

I suggest you to follow these steps to update the driver to scan finger print and check.

a. press the Windows key + R and type devmgmt.msc and press enter.

b. search for Devices of Interface and expand it.

c. make a right click on the fingerprint scanner driver and Update driver software.

Let us know if you have any additional questions.

Tags: Windows

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