vCAC 5.2: Service Manager of treatment response data collection error
Hello
I have a problem with the 5.2 vCAC. Currently, each data collection on vCenter failed (inventory, State, performance, POSSIBLE). I have a multiple as error:
DC: 1eaa57d7 - 33d 7-41 c 4-ab5b-05adc6b46d4f: inventory: vcenter LAB: LAB-Cluster: error response treatment data collection, StatusID = 959cacac-d8bc - 44d 8-9718-fab88b75fc7c, exception: object reference not set to an instance of an object.
In the machines of the group, some VM have State "missing." This is because users are asking for virtual machines on the vCACSelfService portal, then the startup process or approval of provisioning and vCAC service crash (because less than 5 percent of free memory). Some virtual machines are not complete provisionned years are another State 'pending approval '.
So I think that I have to clean my database? , but how? What table?
Any help will be much appreciated.
EDIT: To clean up the application, I have bleed the lines on DataCollectionStatusID = > OK
But always KO for the collection (vCenter and VCloud) examples:
Workflow "vCloudDisposeVM" failed with the following exception:
System.InvalidOperationException: Could not find the virtual machine with the id: 04c1e280-391a-4e9e-99a7-34e0a5c2947f
DC: 8b60dd14 - 09b 5 - 40 c 2-9fb4-83d2da34014f: inventory: vcenter LAB: LAB-Cluster: error response treatment data collection, StatusID = 20783c 93-3d2d-4efe-af71-9d92346699ce, exception: object reference not set to an instance of an object.
This message was edited by: trailx
Problem solved.
On vCenter, the problem was with the element 'successful' in dbo.virtualmachine. I have modified the status missing information and managed = OK
About vCloud, the problem was the network on the orgVdc, I deleted all and created a very simple again (external direct) => OK
Tags: VMware
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