very slow Mac

Similar Questions

• End of 2012 very slow Mac. Etrecheck joint

  I have a Mac to end 2012, El Capitan, which has been gradually running slower and slower.  It seems preferable, once he is fully initialized, but it takes that which feels like an age to actually start, and if I try to open applications such as Mail, Safari. Finder etc., I sometimes get the beachball for several minutes.  I ran a couple of Etrechecks for beachballing and the other for the computer is too slow.  The disk information section seems worrying, but I'm not really sure what I'm looking at in the Etrecheck, so some constructive advice would be welcome.

  Thank you very much in anticipation.

  Fred

  EtreCheck version: 2.9.13 (267)

  Report generated 2016-07-24 13:54:59

  Download EtreCheck from https://etrecheck.com

  Time 03:57

  Performance: good

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Problem: Beachballing

  Hardware Information: ⓘ

  iMac 21.5 "(end of 2012)

  [Data sheet] - [User Guide] - [warranty & Service]

  iMac - model: iMac13, 1

  1 2.7 GHz Intel Core i5 CPU: 4 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Video information: ⓘ

  NVIDIA GeForce GT 640M - VRAM: 512 MB

  iMac, 1920 x 1080

  Software: ⓘ

  OS X El Capitan 10.11.6 15G (31) - since the start time: about an hour

  Disc information: ⓘ

  HTS541010A9E662 disk HARD APPLE disk0: (1 TB) (rotation)

  S.M.A.R.T. Status: default

  EFI (disk0s1) < not mounted >: 210 MB

  Macintosh HD (disk0s2) /: 999,35 (Go 381,74 free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  USB information: ⓘ

  Apple Inc. FaceTime HD camera (built-in)

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  GenesysLogic USB3.0 Hub

  Western Digital my passport 0830 1 TB

  EFI (disk1s1) < not mounted >: 210 MB

  Time Machine (disk1s2) Volumes/Time Machine: 999,83 GB (455.45 GB free)

  Reader SuperDrive for MacBook Air Apple Inc..

  GenesysLogic 320,07 GB 2.0 USB hub

  Seagate FreeAgentDesktop GB 320,07

  EFI (disk2s1) < not mounted >: 210 MB

  Drive HARD 320 GB (disk2s2) / Volumes/drive HARD 320 GB: 319.73 (117,46 GB free)

  Lightning information: ⓘ

  Apple Inc. Thunderbolt_bus.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  / Library/Application Support/Avast/components/fileshield/not signed

  [loading] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-07-21) [Support]

  / Library/Application Support/Avast/components/proxy/not signed

  [loading] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-07-21) [Support]

  Launch system officers: ⓘ

  [loaded] 7 tasks Apple

  [loading] 145 tasks Apple

  [operation] 70 tasks Apple

  [killed] 16 tasks Apple

  16 killed processes lack of RAM

  Launch system demons: ⓘ

  [loaded] 43 tasks Apple

  [loading] 154 tasks Apple

  [operation] 80 tasks Apple

  [killed] 14 tasks Apple

  14 killed process lack of RAM

  Launch officers: ⓘ

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-05-14) [Support]

  [operation] com.avast.secureline.update - agent.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.userinit.plist (2016-06-29) [Support]

  [operation] com.avast.update - agent.plist (2016-07-24) [Support]

  [loading] com.avast.userinit.plist (2016-07-24) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-12) [Support]

  [operation] org.chromium.chromoting.plist (2016-06-21) [Support]

  [loading] org.macosforge.xquartz.startx.plist (2013-11-11) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-05-14) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-05-14) [Support]

  [loading] com.adobe.fpsaud.plist (2016-01-29) [Support]

  [loading] com.avast.init.plist (2016-07-24) [Support]

  [loading] com.avast.secureline.init.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.uninstall.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.update.plist (2016-06-29) [Support]

  [loading] com.avast.uninstall.plist (2016-07-24) [Support]

  [loading] com.avast.update.plist (2016-07-24) [Support]

  [loading] com.google.keystone.daemon.plist (2016-07-12) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2013-01-17) [Support]

  [loading] org.macosforge.xquartz.privileged_startx.plist (2013-11-11) [Support]

  User launch officers: ⓘ

  [failure] com.adobe.ARM. [...]. plist (2015-08-31) [Support]

  com.avast.home.Userinit.plist [no charge] (2016-07-24) [Support]

  [loading] com.avast.secureline.home.userinit.plist (2016-06-29) [Support]

  Items in user login: ⓘ

  Dropbox application (/ Applications/Dropbox.app)

  Application of Alfred (/ Applications/Alfred.app)

  Other applications: ⓘ

  [Ongoing] 6H4HRTU5E3.com.avast.OSX.secureline.avastsecurelinehelper

  [ongoing] com.alfredapp.Alfred.24032

  com.avast.account [loading]

  [ongoing] com.avast.daemon

  [ongoing] com.avast.FileShield

  [ongoing] com.avast.helper

  [ongoing] com.avast.proxy

  com.avast.secureline.Burger [loading]

  [ongoing] com.avast.secureline.service

  [ongoing] com.avast.service

  [ongoing] com.deskconnect.Mac.32032

  com.deskconnect.Mac.helper [loading]

  [ongoing] com.etresoft.EtreCheck.44512

  com.fiplab.MemoryCleanHelper [loading]

  [ongoing] com.fiplab.memoryclean.26912

  [ongoing] com.HP.devicemonitor

  com.trendmicro.ATLoginItemHelper [loading]

  [ongoing] com.trendmicro.DrCleaner.186272

  [loading] 405 tasks Apple

  [operation] 185 tasks Apple

  [killed] 32 tasks Apple

  Plug-ins Internet: ⓘ

  FlashPlayer - 10.6: 20.0.0.306 - SDK 10.6 (2016-02-18) [Support]

  QuickTime Plugin: 7.7.3 (2016-07-20)

  AdobePDFViewerNPAPI: 15.017.20050 - SDK 10.11 (2016-07-15) [Support]

  AdobePDFViewer: 15.017.20050 - SDK 10.11 (2016-07-15) [Support]

  Flash Player: 20.0.0.306 - SDK 10.6 (2016-02-18) obsolete! Update

  RL Secure Layer plugin: Unknown - SDK 10.5 (2014-02-22) [Support]

  Default browser: 601 - SDK 10.11 (2016-07-20)

  SharePointBrowserPlugin: 14.6.0 - SDK 10.6 (2016-01-19) [Support]

  User Plug-ins internet: ⓘ

  UploadManager: unknown

  Web of Google Earth plugin: 7.1 (2013-10-07) [Support]

  ContentManager: unknown

  RocketEngine: unknown

  Safari extensions: ⓘ

  AdBlock - Michael Gundlach - https://getadblock.com (2015-09-11)

  DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)

  Facebook Disconnect - disconnect - http://disconnect.me/facebook (2014-07-19)

  My eBay Manager - eBay Inc. (2014-08-27)

  Twitter logout - log out - http://disconnect.me/twitter (2014-07-19)

  Google Disconnect - disconnect - http://disconnect.me/google (2014-07-19)

  3rd party preference panes: ⓘ

  remoting_host_prefpane (2016-07-13) [Support]

  Flash Player (2016-01-29) [Support]

  MacFUSE (2008-12-19) [Support]

  Perian (2011-07-23) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Mobile backups: OFF

  Automatic backup: YES

  Volumes to back up:

  Macintosh HD: Disc size: 999,35 GB disc used: 617,61 GB

  Destinations:

  Time Machine [Local]

  Total size: 999,83 GB

  Total number of backups: 25

  An older backup: 26/05/2016, 00:42

  Last backup: 21/07/2016, 23:58

  Backup disk size: too small

  Backup size GB 999,83 < (disc 617,61 GB X 3)

  Top of page process CPU: ⓘ

  16% safari

  3% WindowServer

  kernel_task 2%

  backupd 2%

  hidd 1%

  Top of page process of memory: ⓘ

  Kernel_task 860 MB

  532 MB com.apple.WebKit.WebContent (3)

  270 MB mds_stores

  Safari of 246 MB

  Com.avast.daemon 147 MB

  Virtual memory information: ⓘ

  2.15 GB free RAM

  5.85 GB used RAM (2.61 GB being cached)

  106 MB used Swap

  Diagnostic information: ⓘ

  July 24, 2016, 12:00 Self test - passed

  If you do not have a backup, copy both of your documents on a external drive NOW.

  Then go to an authorized Apple store or repair shop and have the hard drive replaced.

  If possible, take the opportunity to replace the old hard drive with an SSD. You will be amazed at your 'new' machine. It's like night and day.

• Messages App on very slow Mac

  It takes forever to write (recognized by the application) and send a message. This question has recently begun, but it becomes more and more so. It's very frustrating so please help!

  May be a corrupt .plist.

  Make a backup, preferably 2 backups on 2 separate drives.

  Quit the application.

  Go to Finder and select your user folder. With this Finder window as the windshield, select Finder/display/display options for presenting or order - J.  When the display options opens, check "show the library folder. This should make your visible user library folder in your user folder.  Select the library. Then go to Preferences/com.apple.iChat.plist.  Move the .plist on your desktop.

  Restart your computer, open the application and test. If it works fine, delete the plist for the office.

  If the application is the same, return the .plist where you got it, crushing the latest.

  If this does not work, repeat the above, but remove the com.apple.imagent.plist

  Thank you Leonie and Ralph Johns (UK) , that some information contained in the present.

• Mac Mini became very slow all of a sudden

  This morning, my Mac Mini became very, very slow. It's a 2009 with 4 GB of RAM and hdd 120Gb standard.

  I run with a keyboard and bluetooth mouse and due to its slowness, I wanted to run the hardware test to see what was wrong. (As is always the original HARD disk, I am wary of its remaining life expectancy). However, everything I try, I can't start anything on the mini as a normal reboot. If I have D, hold down option-D, hold SHIFT to safe mode, nothing seems to influence his start-up.

  Any thoughts? And also, suggestions of things to check?

  Run > Etrecheck.com and post back here with the results.

• Mac pro running very very slow

  Hello

  I have a Macbook Pro 4 GB of RAM, after 2016-004 mac update, security update is very very slow.

  I had downloaded El Capitan, but have not installed. Mac slow start, I installed the Version of El Capitan 10.11.2 running, it took 1.5 days to install, always very slow operation.

  Please advise,

  Thanking you,

  Concerning

  Saket

  The startup disk may be necessary repair.

  Come on in/Applications/Utilities, then start the Disk Utility app.

  Select the disk to boot on the left then click the first aid tab, and then click run.

• Since the upgrade to El Capitan, my Mac is VERY slow.

  I just have to upgrade Yosemite El Capitan.  Since the upgrade, my Mac is VERY slow.  Spend a lot of time with the spinning beach ball, and slow to change application.

  Why?  What should do?

  Download and run EtreCheck, created by one of his own assistants here in CSA. It is a diagnostic tool that is very useful for us to find problems. It will also give us additional specifications on your Mac. After his execution after the logfile here. It will never contain any personal information.

• my mac is very slow; I also use Parallels

  On my imac late 2013; 2.7 ghz; 8 GB memory, I use paralles 11 to work with win10.

  My mac is very very slow and even sometimes hangs. Is there something I can do?

  Thank you!

  Chris

  you have started to win 10 in native mode or are virtualize you all the time?

• Reset is very slow to a Mac Mini server (mid 2011) what I'm doing. 2 GHz Intel Core i7 processors and 4 GB of RAM

  Reboot and everythingis very slow a Mac mini Server (mid 2011) what I'm doing. 2 GHz Intel Core i7 processors and 4 GB of RAM. Using OS X El Capitan

  What do you mean by slow?

  When slowing down

  Run and view the results here so that we know more about your configuration.

  http://etrecheck.com/

  EtreCheck

• Speed/performance of my mac mini (mid-2010) is very slow. Need help, consolidate the files, software updates, etc. in order to improve the speed and performance.

  My mac mini (mid-2010) speed/performance is very slow - think of it as a result of letting my kids do "whatever" about it in recent years.  Need help, consolidate the files, software updates, etc. in order to improve the speed and performance.  You will also need to get data out of old PowerBook G4.

  < object edited by host >

  We are users like you.  Search locally by using something like Yelp or similar

  http://www.Yelp.com/search?find_desc=Apple+repair & find_loc = Chicago, + IT & start = 0 & ortby = rating s

  or read a few links which may be relevant on this forum about the slow mac mini

  http://BFY.tw/5C63

• After you download el capitan my very slow load mac

  Because I downloaded el capitan my mac charge very slowly.  Safari pages are very slow and my computer crashes often

  What iMac what memory?

• Mac keeps restarting and is very slow running

  Why not keep restart my mac and works very slow since I installed El Capitan?

  Most likely because you upgraded an already dysfunctional system without the first fix. Or your HARD drive may be faulty.

  Try these in order to test your system after each see if it is back to normal:

  1. a. reset the PRAM and NVRAM on your Mac.

  b. Macs with Intel processors: reset of the controller (SMC) system management

  2. restart the computer in Safe Mode, and then restart again, normally. If this does not help, then:

  HD recovery start: restart the computer and after the buzzer, press on and press and hold the

  COMMAND and R keys until it appears the Utilities menu screen.

  3 fix the hard disk and permissions: select startup drive in the Utilities menu utility. Fix the hard drive and the permissions as follows.

      When the recovery menu appears, select disk utility and press the continue button. After loading disk utility select it

      back from Macintosh HD entry of the list on the left.  Click first aid button in the toolbar. Wait for the operation

      ends, then quit disk utility and back to the main menu.

  4 reinstall OS X: restart from HD recovery Select reinstall OS X from the Utilities menu, then click on the continue button.

  Note : You will need an active Internet connection. I suggest to use Ethernet if possible because it's three times faster than wireless.

  
  

  When you get it working properly, and then download and reinstall OS X El Capitan 10.11.3 Combo Update.
  

• Mac book pro very slow el capitan

  Hello

  my MacBook Pro is very slow. It freezes sometimes and I'm SBBOD much. I have not installed mac guardian or such, and I have read and followed these instructions: How to eliminate the problems of slow Mac

  Here is my EtreCheck report:

  EtreCheck version: 2.6.6 (226)

  Generated report 02.01.16, 14:48

  Duration 37:04

  Download http://etrecheck.com EtreCheck

  Hardware information: (does that mean?)

  MacBook Pro (13-inch, mid-2012)

  [Click for plug technique]

  [Click here for the User Guide]

  MacBook Pro - model: MacBookPro9, 2

  1 2.5 GHz Intel Core i5 CPU: 2 strands

  8 GB of RAM expandable

  [Click here for upgrade instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1600 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1600 MHz

  Bluetooth: Good - transfer/Airdrop2 taken in charge

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 390 - SN = W043115GLD3LC

  Information about this video: (does that mean?)

  Graphics Intel HD 4000

  Color LCD 1280 x 800

  Software system: (does that mean?)

  OS X El Capitan 10.11.2 15 c (50) - since the start time: about an hour

  Disk information: (does that mean?)

  Disk0 APPLE drive HARD TOSHIBA MK5065GSXF: (500,11 GB) (rotation)

  EFI (disk0s1) : 210 MB

  HD (disk0s3) [recovery] recovery: 650 MB

  + # (disk 1) /: 498,88 go-go (416,04 free)

  Storage of carrots: disk0s2 499.25 GB Online

  HL-DT-ST DVD - RW GS31N)

  USB information: (what does this mean?)

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM20702 hub.

  Apple Inc. Bluetooth USB host controller.

  Apple Inc. FaceTime HD camera (built-in)

  Lightning information: (does that mean?)

  Apple Inc. Thunderbolt_bus.

  Guardian: (what does this mean?)

  Mac App Store and identified developers

  Launch officers: (does that mean?)

  [loading] com.divx.dms.agent.plist [click here for support]

  [loading] com.divx.update.agent.plist [click here for support]

  [loading] com.oracle.java.Java - Updater.plist [click here for support]

  Demons of launch: (does that mean?)

  [loading] com.adobe.fpsaud.plist [click here for support]

  [loading] com.microsoft.office.licensing.helper.plist [click here for support]

  [loading] com.oracle.java.Helper - Tool.plist [click here for support]

  [loading] com.sonos.smbbump.plist [click here for support]

  Launch User Agents: (does that mean?)

  [loading] com.google.keystone.agent.plist [click here for support]

  User Login items: (does that mean?)

  Plex Media Server program (/ Applications/Plex Media.app)

  Other applications: (does that mean?)

  [ongoing] com.etresoft.EtreCheck.121632

  [ongoing] org.Mozilla.Firefox.48352

  Internet Plug-ins: (does that mean?)

  OVSHelper: Version: 1.1 [click here for support]

  Default browser: Version: 601 - SDK 10.11

  Flip4Mac WMV Plugin: Version: 3.0.0.126 - 10.8 SDK [click here for support]

  DivX more Web Player: Version: 2.3 - SDK 10.5 [click here for support]

  AdobePDFViewerNPAPI: Version: 11.0.13 - 10.6 SDK [click here for support]

  FlashPlayer - 10.6: Version: 20.0.0.267 - 10.6 SDK [click here for support]

  Silverlight: Version: 5.1.20913.0 - 10.6 SDK [click here for support]

  QuickTime Plugin: Version: 7.7.3

  Flash Player: Version: 20.0.0.267 - 10.6 SDK [click here for support]

  SharePointBrowserPlugin: Version: 14.5.9 - 10.6 SDK [click here for support]

  AdobePDFViewer: Version: 11.0.13 - 10.6 SDK [click here for support]

  JavaAppletPlugin: Version: version check Java 8 66 17 construction update

  Safari extensions: (what does this mean?)

  Adblock more

  3rd party sous-fenêtres preferences: (does that mean?)

  Flash Player [click here for support]

  Flip4Mac WMV [click here for support]

  Java [click here to support]

  Time Machine: (what does this mean?)

  Mobile backups: OFF

  Automatic backup: NON - automatic backup disabled

  Volumes to back up:

  + #: Disc size: 498,88 GB disc used: 82,84 GB

  Destinations:

  TimeMachine [network]

  Total size: 3.97 TB

  Total number of backups: 16

  An older backup: 26.12.15, 15:33

  Last backup: 01.01.16, 19:38

  Size of backup drive: Excellent

  Backup TB 3.97 size > (disk size 498,88 GB X 3)

  Top of page process CPU: (does that mean?)

  5% WindowServer

  kernel_task 2%

  0% cloudpaird

  Top of the process of memory: (does that mean?)

  786 MB com.apple.WebKit.WebContent

  724 MB kernel_task

  Firefox 598 MB

  Safari of 246 MB

  ITunes 238 MB

  Virtual memory information: (does that mean?)

  2.12 GB of free RAM

  5.88 used GB RAM (2.59 GB being cached)

  Used Swap 0 B

  Diagnostic information: (does that mean?)

  2 January 2016, 13:02:17 test - passed

  Thanks for your help

  Benni

  Contrary to what you read, displaying stuff "etrecheck" this site is not the right way to get help.

  When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

  These must be run as administrator. If you have only one user account, you are the administrator.

  Run the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

  Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

  Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• Mac became very slow viruses

  Top of desktop Mac became very slow all of a sudden. Could there be any virus. How do I solve the problem

  When you see a beachball cursor or the slowness is particularly bad, note the exact time: hour, minute, second.

  These must be run as administrator. If you have only one user account, you are the administrator.

  Run the Console application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  The title of the Console window should be all Messages. If it isn't, select

  SYSTEM LOG QUERIES ▹ all Messages

  in the list of logs on the left. If you don't see this list, select

  List of newspapers seen ▹ display

  in the menu at the top of the screen bar.

  Each message in the journal begins with the date and time when it was entered. Highlight date back to the time you noted above.

  Select the messages entered since then until the end of the episode, or until they begin to repeat, whichever comes first.

  Copy messages to the Clipboard by pressing Control-C key combination. Paste into a reply to this message by pressing command + V.

  The journal contains a large amount of information, almost all this is useless to solve any particular problem. When you post a journal excerpt, be selective. A few dozen lines are almost always more than enough.

  Please don't dump blindly thousands of lines in the journal in this discussion.

  Please do not post screenshots of log messages - text poster.

  Some private information, such as your name, may appear in the log. Anonymize before posting.

  When you post the journal excerpt, an error message may appear on the web page: "you include content in your post that is not allowed", or "the message contains invalid characters." It's a bug in the forum software. Thanks for posting the text on Pastebin, then post here a link to the page you created.

  If you have an account on Pastebin, please do not select private in exposure menu to paste on the page, because no one else that you will be able to see it.

• HELP Please my Mac mini nine day 0 very slow!

  Hello!

  I just received my brand new mac mini for £399 and functioning very slow, delay of ~ 30 s, black screen, crashed once twice for about a minute then flicker, worked for about an hour in total. I know that I went for the cheapest option with low spec but I would use mac just for simple and clear the task really browsing. so far very disappointed. If its going to continue I can consider the return. What do you think guys? Thank you! Andrej

  Contact customer support and explain the problems before

  runs in any period of the Exchange.  You can have just unfortunately

  has got a bad camera.

• My Mac has been very slow after install creative cloud!

  My Mac was very slow after I installed the creative cloud! I can't use my computer normally.
  I uninstalled all the programs Adobe but my computer is still slow. I am not able, even using the internet.

  Hi MicheleJaqueline,

  We would like to know the creative cloud version that has been installed on your computer and the version of the OS you are using.

  We ask you to start in safe mode and share the results.

  Thank you.