Very slow use of Virgin Media, scanning operation

I have a HP with Windows 7 Professional and Virgin Media cable Office XT249EA to my ISP.  I had this computer for about three months.  I also use Virgin Media for my safety.  I recently decided to scan myself and found the remarkably slow scanning process.  I have now tried several times to complete an analysis but have failed to do so after a few hours.  It seems to me that the search starts off works well, but when the computer enters an idle period of no screen analysis seems to stop.  When I then open it up to the search starts again (or so it seems).

All help to overcome this obstacle would be much appreciated.  I don't know if I can / should I delay the computer somehow, enter a phase of idling.  Otherwise I can I do or something that interferes with the scan is running.  Giving me advice I know you I'm not in my first burst of youth (!) and may not appreciate the finer technical points.

Thank you very much

Roger White

RW100, welcome to the forum.

According to me, it is a problem best solved by Virgin Media, Customer Service.  I don't think it's a hardware problem.  However, you might try setting different Power Options: Control Panel / Power Options.  Maybe it's that the system detects the analysis that the computer is idle and slows down the operation.  I had this happens when downloading programs.

If your problem is solved, please click "accept as a Solution.

Tags: HP Desktops

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