HP Envy 5530: Connecting to the correct wireless at the University

My daughters computer connects to a network wireless, but when trying to connect to the same as that of the custom of the printer. It gives the following message. Unable to connect to the network. Type not supported authentication or encryption.

I need the printer and the laptop on the same wireless network that we bought a repacement of instant ink service that must have the printer and the laptop connected. the service will not work without it.

Printing is OK, that we had to go out and buy a cable that was an unwelcome expense.

Any help greatly received.

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Well sorry, that most likely, it won't work not because the school uses the authentication of the company. Secondly, you never want a printer wireless on a public network. If it was that every student in the school can find the printer and print to this waste of reams of paper.

Connect the printer via a USB cable for safety.  If the printer supports wireless Direct, that may work for you.

EDIT-

Read here on how to connect your printer to a network asking for additional security and information (username and password).

http://h30434.www3.HP.com/T5/printer-networking-and-wireless/how-to-connect-your-wireless-printer-to-a-network-requesting/TD-p/4468642

Tags: HP Printers

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