HP Envy 5530: Connecting to the correct wireless at the University
My daughters computer connects to a network wireless, but when trying to connect to the same as that of the custom of the printer. It gives the following message. Unable to connect to the network. Type not supported authentication or encryption.
I need the printer and the laptop on the same wireless network that we bought a repacement of instant ink service that must have the printer and the laptop connected. the service will not work without it.
Printing is OK, that we had to go out and buy a cable that was an unwelcome expense.
Any help greatly received.
Well sorry, that most likely, it won't work not because the school uses the authentication of the company. Secondly, you never want a printer wireless on a public network. If it was that every student in the school can find the printer and print to this waste of reams of paper.
Connect the printer via a USB cable for safety. If the printer supports wireless Direct, that may work for you.
EDIT-
Read here on how to connect your printer to a network asking for additional security and information (username and password).
Tags: HP Printers
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Hello
We just put a HP Envy 5530, set up was fine, I tried installing but get the message "cannot find printer" over and over again.
I tried to download printing HP and Scan doctor but also, it does not find the printer.
I ran two reports of diagnoses on the printer, everything looks ok, I have an IP address with an IP address that suggest that it has connected wirelessely, the network report said no problems were discovered.
I tried disabling my firewall, all made once again, still nothing.
I put the IP address in the address bar, but it does not open!
I don't seem to have a printer/USB cable witht the printer so I can't tey wireless - I one of them, it was a new purchase?
I don't really have an idea what to do next, it seems I have a printer connected to the network, your laptop to talk to the network but nothing to talk with each other. I also tried to find the printer with my IPad, but he also could not find a printer.
Any ideas, im really frustrated
Thanks in advance
Hello
They are on the same Beach, they should be. Now please reset it and try again
1 reset the printer
b press settings (wrench),
(b) press tools then use the arrorw down to access page 2/3,
(c) touch Restore Factory Defaults - wait a few minutes
2 reinstall the printer
(a) you can use the CD, but it will download the file and may take ages to download. Please download the software and the following drivers
http://ftp.HP.com/pub/softlib/software12/COL47810/MP-115828-6/EN5530_198.exe
(b) turn on the printer,
(c) right click on the downloaded file and select run as administrator.
d select Wireless and then follow the instructions on the screen.
Kind regards.
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http://support.HP.com/us-en/document/c02623193#N1175 -
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Try here.
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Hello
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Try this:
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Love my 5530 desire!
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