"victim of counterfeit software" message after downgrade to Windows 7 from Windows 10
Just updated to Windows 10 to seven, but can not retrieve the key of windows 7 after upgrading. You are prompted that I am victim of counterfeit software.
Original title: Windows 7
I suggest that you run the diagnostic tool Microsoft Genuine Advantage in normal mode and copy and paste the results into a response for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
Run the tool and when it ends, click the copy button, open a text such as Word or Notepad file and select Edit, paste. You can paste directly into an answer here. Open a response, right click and select Paste.
Tags: Windows
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Diagnostic report (1.9.0019.0):
-----------------------------------------
Given WGA-->
Validation status: genuine
Validation code: 0Code of Validation caching: 0x0
Windows product key: *-* - M3DJT - 4J3WC-733WD
The Windows Product Key hash: xo + ajVSpae7/4VoZjS7m6JL0f3A =
Windows product ID: 00371-OEM-8992671-00524
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {DF706470-8353-4FE0-BF91-B476B1CC9AD5} (3)
Admin: Yes
TestCab: 0x0
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Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.160121 - 1718
TTS error:
Validation of diagnosis:
Resolution state: n/aWgaER data-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002WGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
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OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{DF706470-8353-4FE0-BF91-B476B1CC9AD5} 1.9.0019.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-733WD 00371-OEM-8992671-00524 2 S-1-5-21-3549810005-129049543-177520327 Dell Inc.. Inspiron 3847 Dell Inc.. A06 20150115000000.000000 + 0005BFC3507018400F4 0409 0409 Mountain Standard Time(GMT-07:00) 0 3 DELL WN09 114 114 Microsoft Office Professional Edition 2003 11 59D1605114E3500 vfZmaSmFPIYrLWTcZSZErUQg Fo plus 73931-640-0000106-57355 14 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700524-02-1033-7601.0000-1252015
Installation ID: 001012827913503504119443300805063884364523993301059480
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 733WD
License status: licensed
Remaining Windows rearm count: 2
Trust time: 16/02/2016 10:26:03Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
Beyond: 0 x 0000000000010240
Event timestamp: 2:11:2016 10:23
WAT Activex: registered
WAT administration service: registered--> HWID data
Current Hash HWID: LgAAAAEAAQABAAEAAAACAAAAAgABAAEAln1 + zOI4/OXyG2qmZoCBP/rNYBDI9g isActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL WN09
FACP DELL WN09
HPET DELL WN09
MCFG DELL WN09
FPDT DELL WN09
ASF! INTEL HCG
WN09 DELL SLIC
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
MSDM DELL WN09
LAURENCE INTEL HSWThank you for your response.
This is on a DELL computer. I contacted DELL support and they have a bulletin on the basis of their knowledge. The bulletin has a number of solutions for fixing this updates the BIOS including instructions, and updates the driver Intel. For me, the update of the BIOS seems to have solved the problem.
http://www.Dell.com/support/article/us/en/19/SLN104591/en
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