Virus affected printer

When you install a program, I have received a warning from my anti-virus software, stopped the installation and did a system restore. However, my printer is affected. I uninstalled the printer and tried to reinstall it. When you insert the disc, the installation menu appears with the line "base software" grayed out. Of course, after performing the installation, the printer still does not properly. Additional system restore points do not help. (Avast) anti-virus software does not detect anything. Please notify. Thank you!

HAS MANAGED TO INSTALL AND USE SOFTWARE FROM HP WEBSITE. PRINTER WORKS NOW. THANK YOU FOR YOUR ANSWER! :-)

Tags: Windows

Similar Questions

  • How color and proof Setup settings affects printing?

    When I changed the settings that affect printing or do I still have to define them in the print dialog box?

    and if they touch, whether they're together or one of them works?

    It does nothing to make the prints.  If you configure settings of evidence for the color of your prrinter profile for paper and ink can help. Then view test colors will use the profile of your printers and display profile and try to make you show what looks like the print colors. Your printer and your screen have different profiles and colors.   Photoshop will try to display the image on your screen thanks to his ability to color a picture that corresponds to printing.   If you don't like what you see on your screen, you can adjust the colors in an image more to your liking, and print.  You should also see Gamut warnings.

  • Optimize catalog affect print quality?

    I saw maximize button so I clicked on it, thinking that he was telling me he was going. There can be no. I searched and found that it the compressed image. This will affect the quality when printed?

    Optimization is a common task when working with databases. Does change in any way the images that are listed in the catalogues.

    To give you an idea, a catalogue is a list of the properties of your managed image files (data exif, marking, storage, miniatures and more important still, the location of the files in your drive (s)).

    Just suppose that you remove hundreds of files, or to update hundreds of thumbnails. To save time, ('fields') lists are updated in the catalogues. The deleted files and obsolete tiles are not physically removed from the file with the list (thumbnails 'thumb.5.cache', 'catalog.pseXXdb' cache or catalog file. They are simply marked as "deleted". This update is faster that physically updating the file catalog. When you optimize the database Manager tool rewritten files catalog mentioned above without the outdated versions, save a lot of space for the catalog.

  • Problem virus causing print spooler is not running under XP

    My desktop is running Windows XP home edition SP3. All sundden printers went from 'printers and faxes '. "The print spooler service is not running" appears when I tried to add a printer.

    I tried to manually start the print spooler service, but it crashes immediately after I click on "Printers and faxes" from the control panel.

    The following logs are captured of ntsd:

    Microsoft (R) Windows User - Mode Debugger Version 5.1.2600.0
    Copyright (c) Microsoft Corporation. All rights reserved.

    wait until I fix
    Dbghelp loaded extension DLLS
    The call to LoadLibrary (ext) failed with error 2.
    Please check your debugger configuration and/or network access
    Exts loaded extension DLLS
    The call to LoadLibrary (uext) failed with error 2.
    Please check your debugger configuration and/or network access
    Ntsdexts loaded extension DLLS
    Symbol search path is: * invalid *: check the _NT_SYMBOL_PATH parameter
    Executable search path is:
    ModLoad: 01010000 01000000 C:\WINDOWS\system32\spoolsv.exe
    ModLoad: 7 c 900000 7c9b2000 C:\WINDOWS\system32\ntdll.dll
    ModLoad: 7 c 800000 7c8f6000 C:\WINDOWS\system32\kernel32.dll
    ModLoad: 77dd0000 77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
    ModLoad: 77e70000 77f03000 C:\WINDOWS\system32\RPCRT4.dll
    ModLoad: 77fe0000 77ff1000 C:\WINDOWS\system32\Secur32.dll
    ModLoad: 77f10000 77f59000 C:\WINDOWS\system32\GDI32.dll
    ModLoad: 7e410000 7e4a1000 C:\WINDOWS\system32\USER32.dll
    ModLoad: 77 c 10000 77 c 68000 C:\WINDOWS\system32\msvcrt.dll
    ModLoad: 5cb70000 5cb96000 C:\WINDOWS\system32\ShimEng.dll
    ModLoad: 6f880000 6fa4a000 C:\WINDOWS\AppPatch\AcGenral.DLL
    ModLoad: 76b 40000 76b6d000 C:\WINDOWS\system32\WINMM.dll
    ModLoad: 774e0000 7761e000 C:\WINDOWS\system32\ole32.dll
    ModLoad: 771ab000 77120000 C:\WINDOWS\system32\OLEAUT32.dll
    ModLoad: 77be0000 77bf5000 C:\WINDOWS\system32\MSACM32.dll
    ModLoad: 77 c 00000 77 c 08000 C:\WINDOWS\system32\VERSION.dll
    ModLoad: 7c9c0000 7d1d7000 C:\WINDOWS\system32\SHELL32.dll
    ModLoad: 77f60000 77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
    ModLoad: 769c 0000 76 has 74000 C:\WINDOWS\system32\USERENV.dll
    ModLoad: 5ad70000 5ada8000 C:\WINDOWS\system32\UxTheme.dll
    ModLoad: 763ad000 76390000 C:\WINDOWS\system32\IMM32. DLL
    ModLoad: 629c 0000 629c 9000 C:\WINDOWS\system32\LPK. DLL
    ModLoad: 74(d) 90000 74dfb000 C:\WINDOWS\system32\USP10.dll
    ModLoad: 773d 0000 774d 3000 C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Cont
    rols_6595b64144ccf1df_6.0.2600.6028_x-ww_61e65202\comctl32.dll
    ModLoad: 5 d 090000 5d12a000 C:\WINDOWS\system32\comctl32.dll
    ModLoad: 742e0000 742f5000 C:\WINDOWS\system32\SPOOLSS. DLL
    ModLoad: 71ab0000 71ac7000 C:\WINDOWS\system32\WS2_32.dll
    ModLoad: 71aa0000 71aa8000 C:\WINDOWS\system32\WS2HELP.dll
    ModLoad: 71a 50000 71a8f000 C:\WINDOWS\System32\mswsock.dll
    ModLoad: 76f20000 76f47000 C:\WINDOWS\system32\DNSAPI.dll
    ModLoad: 76 60000 76 79000 C:\WINDOWS\system32\iphlpapi.dll
    ModLoad: 76fb0000 76fb8000 C:\WINDOWS\System32\winrnr.dll
    ModLoad: 76f60000 76f8c000 C:\WINDOWS\system32\WLDAP32.dll
    ModLoad: 64025000 64000000 C:\Program Files\Bonjour\mdnsNSP.dll
    ModLoad: 76fc 0000 76fc 6000 C:\WINDOWS\system32\rasadhlp.dll
    ModLoad: 75bb0000 75 c 07000 C:\WINDOWS\system32\localspl.dll
    ModLoad: 76C 60000 76c8a000 C:\WINDOWS\system32\sfc_os.dll
    ModLoad: 76C 30000 76c5e000 C:\WINDOWS\system32\WINTRUST.dll
    ModLoad: 77a 80000 77 b 15000 C:\WINDOWS\system32\CRYPT32.dll
    ModLoad: 77b 20000 77 b 32000 C:\WINDOWS\system32\MSASN1.dll
    ModLoad: 76C 90000 76cb8000 C:\WINDOWS\system32\IMAGEHLP.dll
    ModLoad: 73000000 73026000 C:\WINDOWS\system32\winspool.drv
    ModLoad: 5b 860000 5b8b5000 C:\WINDOWS\system32\netapi32.dll
    ModLoad: 742a 0000 742ae000 C:\WINDOWS\system32\cnbjmon.dll
    ModLoad: 7240e000 72400000 C:\WINDOWS\system32\tcpmon.dll
    ModLoad: 723f0000 723f7000 C:\WINDOWS\system32\usbmon.dll
    ModLoad: 77a 13000 77920000 C:\WINDOWS\system32\setupapi.dll
    ModLoad: 77a 13000 77920000 C:\WINDOWS\system32\setupapi.dll
    ModLoad: 009b 0000 009 b 8000 C:\WINDOWS\System32\spool\PRTPROCS\W32X86\mdippr.dl
    l
    ModLoad: 3f420000 3f43b000 C:\WINDOWS\System32\spool\PRTPROCS\W32X86\filterpip
    elineprintproc.dll
    ModLoad: 009d 0000 009d 6000 C:\WINDOWS\System32\spool\PRTPROCS\W32X86\WfxPrint2
    000 dll of
    ModLoad: 76bf0000 76bfb000 C:\WINDOWS\system32\PSAPI. DLL
    ModLoad: 71a 50000 71a8f000 C:\WINDOWS\System32\mswsock.dll
    ModLoad: 76fb0000 76fb8000 C:\WINDOWS\System32\winrnr.dll
    ModLoad: 76f60000 76f8c000 C:\WINDOWS\system32\WLDAP32.dll
    ModLoad: 64025000 64000000 C:\Program Files\Bonjour\mdnsNSP.dll
    ModLoad: 75 c 10000 75 c 34000 C:\WINDOWS\system32\win32spl.dll
    ModLoad: 71c 80000 71c 87000 C:\WINDOWS\system32\NETRAP.dll
    ModLoad: 767a 0000 767 b 3000 C:\WINDOWS\system32\NTDSAPI.dll
    ModLoad: 76fd0000 7704f000 C:\WINDOWS\system32\CLBCATQ. DLL
    ModLoad: 77050000 77115000 C:\WINDOWS\system32\COMRes.dll
    ModLoad: 74300000 74315000 C:\WINDOWS\system32\inetpp.dll
    ModLoad: 01010000 012d 5000 C:\WINDOWS\system32\xpsp2res.dll
    ModLoad: 012e0000 015c 2000 C:\DOCUME~1\Owner\LOCALS~1\Temp\C.tmp
    Access violation - code c0000005 (first chance)
    EAX = fffffd0b ebx = ffffffff ecx = 000001e5 edx = fffffd0c esi = 00000000 edi = ffffffff
    EIP = 7e428944 esp = 00adef40 ebp = 00adef4c iopl = 0 nv in pe of na EI pl nz nc
    CS = 001 b ss = 0023 ds = 0023're = 0023 fs = 003 b gs = 0000 efl = 00010202
    ERROR: The symbol file is not found.  By default for the export of symbols for C:\W
    INDOWS\system32\USER32.dll-
    USER32! CharLowerBuffA + ff:
    7e428944 8a 08 mov cl, [eax] ds:0023:fffffd0b =?
    0:004 > k
    ChildEBP RetAddr
    WARNING: Information not available stack unwind. Sequence of images may be wrong.
    00adef4c 7e4248d8 USER32! CharLowerBuffA + 0xff
    ERROR: Module load completed but symbols can be loaded for C:\DOCUME~1
    \Owner\LOCALS~1\Temp\C.tmp
    00adef70 012e1133 USER32! GetCursorFrameInfo + 0xe0
    00adf208 012e1073 C + 0 x 1133
    ERROR: The symbol file is not found.  By default for the export of symbols for C:\W
    INDOWS\system32\ntdll.dll-
    00adf228 7c90118a C + 0 x 1073
    00adf248 7c91b5d2 ntdll! LdrInitializeThunk + 0 x 24
    00adf350 7c9162db ntdll! LdrFindResourceDirectory_U + 0x28d
    00adf5fc 7c91643d ntdll! RtlValidateUnicodeString + 0 x 511
    ERROR: The symbol file is not found.  By default for the export of symbols for C:\W
    INDOWS\system32\kernel32.dll-
    00adf8a4 7c801bbd ntdll! LdrLoadDll + 0 x 110
    ERROR: The symbol file is not found.  By default for the export of symbols for C:\W
    INDOWS\system32\SPOOLSS. DLL-
    00adf90c 742e5f70 kernel32! LoadLibraryExW + 0xc8
    00adf934 742e5946 SPOOLSS. BuildOtherNamesFromMachineName + 0x1cb
    00adffb4 7c80b729 SPOOLSS. InitializeRouter + 0x34f
    00adffec 00000000 kernel32! GetModuleFileNameA + 0x1ba
    0:004 >

    Help, please

    MSE lacks many things, run a Malwarebytes scan: http://www.malwarebytes.org/

    John

  • I was just a victim of a scam, fraudulent and very cruel / virus affecting the site.

    I RECEIVED an SMS on my phone cell phone YESTERDAY THAT SAID:

    [FROM 760-821-5915]  "Dear Walmart shopper, your purchase last month won a $1,000 gift card. Click here to apply:

    So I think it's almost certainly a lie, but I thought that he would do no good to enter the site in my browser just to see if it could be legitimate. If it were an email, I would never have looked twice, but since it was sent to my phone, I thought that it would be true. I recently put my cell on the "do not call" registry number, so it's doubly wrong.

    then he re - direct me to:

    then, Avast (antivirus) arises abruptly with: ' I YOU JUST DODGED A BULLIT...» We SAVED YOUR COMPUTER CRASHING... »

    My question is: how better warn everyone on this type of scam, and how do I find these [censored] and stop?

    Hello

    The Avast software probably created a report and he sent already in their database. With respect to the reports to Microsoft: the only way seems to be through Internet Explorer and it should really be ON the Web site so that it can generate a report. See this thread: http://answers.microsoft.com/en-us/ie/forum/ie8-windows_other/reporting-a-compromised-website/030e0545-976c-4c5f-bdfb-9e7e2648fbbf

  • How do I know if I have viruses / whatever

    It seems that 'my computer' is send emails since, apparently, sent my items... to those who who do not have them.   How to stop this... or if I have a virus / whatever?  Also send emails to myself with nothing else than a "zip" attached file?

    There is no virus affecting the os x in the wild. And it is unlikely that you have been hacked - it's much more likely that someone has taken over your email address and send spam using as the address "from"; It is a very common practice. It's how you receipt of the e-mails apparently yourself - spam with Zip files is still prevalent, but usually he pretends to be an invoice or other document. In fact, it is malware, but probably only affecting Windows - do not open it, of course.

    It's infuriating when someone uses your address in this way, but there is not really anything you can do about it. Usually it stops after some spammers moving on to address some other victim.

  • Virus

    I think having a virus. I found a 'letter' to "jhonny appleseed" 'Kate' and I also found channels and other strange appearance files code. I tried to remove a number of these files, but they will not clear the just reappear. I don't know if this is related but I can not also open chrome because it keeps crashing and firefox loads all pages.

    There is no virus affecting OS X * yet.* what you probably have is malware.  Suggest you download Malwarebytes Anti-Malware for Mac

    Also see the following Article: http://support.apple.com/en-us/HT6506

    If the problems persist:

    CLICKY CLICK-> EtreCheck & copy/paste your report. "EtreCheck is a simple little app to display the important details of your system configuration and allows you to copy this information to the Clipboard. It is intended to be used with Apple Support communities to help people to help you with your Mac. »

  • What impression Firefox does not open the print dialog window

    When printing to our office, we often print on several printers, not just the default printer. When you print in Firefox, however, printing is automatically sent to the default printer and I do not get a print dialog window. I reset the options Firefox of the printer, change the file prefs.js and started Firefox in safe mode to check if an add-on affect printing - all about nothing done. When I print from Chrome, or (shudder) Internet Explorer, I get a dialog box send me options of the printer. Your help and your responses will be appreciated.

    There is a hidden preference to work around the dialog box, but it is certainly not defined by default. To check that:

    (1) in a new tab, type or paste Subject: config in the address bar and press ENTER. Click on the button promising to be careful.

    (2) in the search above the list box, type or paste print and make a pause so that the list is filtered

    (3) If you find a preference named print.always_print_silent there is your trouble.

    Next question would be, where it comes from? A few possibilities:

    (A) a user.js file that overrides prefs.js at startup. See: How to fix preferences that will not save.

    (B) a file lock in the program folder. See: http://kb.mozillazine.org/Locking_preferences

  • How to stop stealing my contacts of whats up virus message numbers?

    HI, Im using Iphone 6s, recently I have faced a problem with a virus whatsup message. a message on the phone without starting by + 1xxxxxxx I opened my phone and it got a little hang then my whole list of contacts that i can see in whats up message. I was shocked to read this message. is it possible a whats up with virus message can start on the phone number, if yes how to stop it.

    Thanks in advance

    Thalavai.M

    There is no virus affecting the iOS unless you jailbroke your device. As long as you have not, then no additional access is necessary.

  • How to print a web page in PDF format in Windows 7 after Firefox version 8?

    Some web pages do not print to PDF after Firefox Version 8. The result is incomplete PDF or progress printing stops at a certain point and Firefox is stuck. For example, the following web page http://en.wikipedia.org/wiki/Abraham_Lincoln prints to PDF with Firefox Version 8, but it does not print with any version newer than 8 Firefox. Note that the latest version of Acrobat Professional produced the same results, but also the other PDF generating tools such as 'FreePDF XP' and 'Bullzip. Also, the same web page on this same machine prints of in Internet Explorer. However using Internet explore is not a solution for our needs.

    Thank you for looking into this.
    Plamen Djambazov

    edited to remove the e-mail address

    This page print to PDF for me in 17 Firefox on Windows 7 x 64 - I tested pdfFactory Pro and PDF Creator.

    You can try to reset all the printing preferences in the case where some corruption has crept in over time. This article that describes more in detail: http://kb.mozillazine.org/Problems_printing_web_pages

    Could you also try to disable graphics hardware acceleration? I don't know if this affects printing at all, but just in case.

    You need to restart Firefox for it to take effect, so save any work first (e.g. you compose mail, documents online that you are editing, etc.).

    Orange Firefox button or classic menu Tools > Options > advanced

    In the mini ' General' tab, uncheck the box for "use hardware acceleration when available.

    If you restart Firefox, you will notice no difference?

    A standard Diagnostics in order to avoid interference by extensions (and some custom settings) is to try Mode without failure of Firefox.

    First of all, I recommend you backup your Firefox settings in case something goes wrong. See back up and restore the information contained in the profiles of Firefox. (You can copy your profile folder Firefox together somewhere outside the Mozilla folder).

    Then restart Firefox in Mode safe (questions to troubleshoot Firefox in Safe Mode) of Firefox help

    Help > restart with disabled modules

    In the dialog box, click "start mode safe."

    If you can print PDF files normally, it points to one of your extensions or custom as the problem settings.

    To also disable plugins, you can try here:

    Orange Firefox button or classic menu Tools > Modules > Plugins category

    Any change?

  • Virus on external HARD drive - SwitchFK.exe-infected Email - Worm.Win32.Nyxem.e

    Toshiba external hard drive is configured with two partitions. Main is 290 GB for backup data.
    Small partition shows as a CD drive and contains the ONSPEC program (which I don't use).

    The Shield Deluxe continuous anti-virus program to tell me there is a virus affecting a file in the small partition. The file affected (allegedly) is \Driver\SwitchFK.exe.

    The virus is supposed to be Email - Worm.Win32.nyxem.e
    I can not remove this file or even the program Onspec. Setup as a CD player gives me a message saying that the disk (the small partition) is not able to write to.

    Even tried using Linux (Knoppix), but could not do the thing to remove.
    So I have a password called drive, which seems to be a bad guy.

    Any ideas, please!

    Hello

    Check please follow thread
    http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=16522

    I hope that it can be useful to you.

  • How can you check to see if your computer has a virus

    I have a MacBook Air OS X Yosemite 10.10.5 and I received an alert that said I had a virus and I need to download MacKeeper to get rid of it.  Is this a false alarm?  How can I check to see if I have a virus for real?

    MLP

    It's a scam, ignore. There is no virus affecting the Mac.

  • What virus protection software is recommended for the Mac?

    I remember reading something in the help of malware from reading Apple where they recommend to use an antivirus program on the Mac.  Are there suggestions for specific providers?  Thank you.

    None. There is no virus affecting OS X in the wild. Software AV on a Mac is a complete waste and will generally more problems that it could possibly solve.

    Malware is a different animal entirely and would not be stopped by the AV software

  • advantage of ink HP deskjet 2545: printing problem

    Sometimes when I print or copy, the result is correct, but sometimes it copies and prints only like 1/3 of the page. I tried to uninstall and reinstall, stopped, but the problem always arises. Is the quality of the influential paper on the print job? Sometimes, when I want to print something, pptx pdf or doc, it will print only 1 page then it stops, as he finished. But when I see the impression of doc, it is said made when in reality it is not

    Hi @maleyhalim

    paper and/or the quality of the paper can certainly affect print quality. Please use the following document to solve the problem; Fixing the problems of print quality for the printer HP Deskjet 2540 and Deskjet Ink Advantage 2545 all-in-One Printer Series.

    If the problem persists, I suggest that we call. Do not hesitate to call, even if the printer is out of warranty maybe, cartridges could be as collateral; so, it would probably be a fee for telephone assistance. We will, at our discretion, either replace products under warranty proved to be defective or refund the purchase price.

    We could even determine after the troubleshooting that it's a problem with the printer, in which case they may offer you a discount on a newer model.

    The number to call is 1-800-474-6836 for the Canada and the United States, or you can Contact HP worldwide.

    To find the 'End of warranty' date, look in the following table for the location of the date on each product. The date follows the YYYY/MM/DD or YYYY/MM, where YYYY is the year, MM shows the month and DD specifies the day.

     
  • Want 5530: Printer print suddenly not not on Win 7

    Set - up to print wirelessly, I had a race with this model until recently of dream & I don't remember any event that affects all of a sudden it.

    My wife's cell phone is not affected & print very well.

    HP Diagnostics initially sorted a shift of the port but after a fix - up it still will not print.

    Leads to later diagnoses have concocted with nothing wrong.

    Have uninstalled and re-installed the relentless software number pilot many times without success.

    Strange thing is the 'internal test print' function works fine but actual print is not?

    Go figure, she does this wireless network... I don't understand?

    I temporarily turned off the Norton firewall but nothing helped.

    At my wits end with this one...

    Any help or advice would be appreciated.

    Thank you.

    Hi VinnieF,

    You're welcome and thank you for your answer!

    If the printer can print from your Android smartphone, then you are correct, that the problem is with the laptop running Windows 7.

    As an another possible workaround, let's try to assign another driver, following the instructions in this post How to assign drivers to Print in different Versions of Windows, by @Shane_R.

    Do not forget to return to this topic and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

    We'll see what happens!

Maybe you are looking for

  • HP OfficeJet 4650: Ink cartridges HP Instant

    Hello I recently bought this printer to take with me to the University. I've set up ink cartridges HP instant around September 16, for a while, I was unable to connect my printer to the internet, so I brought a home router. My laptop, printer and tel

  • Non-existent Bing puts cookies

    Bing asked to set cookies, but I don't use Bing and no website has been loaded - Firefox showed only an empty window - and Bing appeared from nowhere except bass on a list of possible search engines. What is going on?

  • How to change the installer to be able to install the program even as a new product?

    Hello! I created distributive for my project and installed. Now, I want to install this program with fiew changes in the code, but as a new product. But the new program replaces an old. How to change the settings for the installer to create a distrib

  • online order

    Hi all. I am Tal of the Malaysia and very new with LabView. I want to monitor my program via internet. When I used the Web publishing tool (with access to verified review), he used the ip address of my PC. Then, the Web page is saved in the www folde

  • The power of the computer is on, but it does not start

    After that I did memory ram change the computer won't start