Virus of blackBerry Smartphones

Hello, I am in the Netherlands. Can you help me before I buy a new phone? My problem was: the 'e' on my BB 8520 curve caracter didn't work. I tried to reset and update the bb and after about a week, it worked all of a sudden, for about a week. but now, my roll no longer works. our store has tried to build in another manuscript, but I told them I thougt it was a software problem. the new scrolling did not work either, so finally they put in the new software. scroll doesn't always work. they say that there is a virus in the motherboard. have you ever heard this and if yes, what can I do about it. I apologize for my worse English.  Please contact me by e-mail (info personal removed) @msn.com

Don't know what they are smoking, but it must be good!  Anyway, they need to exchange your phone.  It has a hardware problem, simple as that.  Could be a short circuit somewhere, but this isn't a virus.  Your English is very good.

Tags: BlackBerry Smartphones

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