BlackBerry smartphone how to protect my device? viruses?

Hello
Y at - it app for protect my BB from viruses? Or is it already in my device?

I want to know how to please

There is no virus for BlackBerry, so you don't have to worry about antivirus. That said, some applications that can be downloaded online can be considered to be malware, so just look at what applications that you install on your phone and you need to be secured. Basically, if you don't trust her, not you install it.

I hope that info helps!

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry smartphone how to add new device on BlackBerry Protect Online

    Hi guys

    I got a BB Torch 9860 when it was released and returned to Vodafone UK for the replacement for the same exact model, when I go online on blackberry protect I see still old device here I managed to remove it and I need to add this new inside but I can't seem to find where the devil is the option to do

    can you please help.

    I was told to go on my phone and to do on the Setup, but there again I can't find an option for that.

    Thank you, I realize that I had two accounts to protect BB, I went on the web and deleted the account that showed the old defective device that was apparently the same e-mail as a new device and the new device launched... SOLVED

  • BlackBerry smartphones, how can I get anti-virus for my BlackBerry 9320 OS: 7.1 software, build software: 1011?

    Is not not aware if I got any AV software on my Smartphone (BlackBerry 9320 OS: 7.1, build software: 1011), I tried a bunch of F-Secure (via Virgin Media) which offers licenses for up to 5 elements, such as a PC, tablets, Smartphones.

    I installed successfully SECURITY F-Secure on my PC. However when I tried to download the software on my Smartphone, of http://mobile.f-secure.com/virgin/ms_virginmedia.apk (provided by SMS from the SECURITY F-Secure Portal) I kept getting the message on my Smartphone. "Unsupported media type: application/zip '.

    The online discussions with F-Secure revealed that they did not have AV software for my Blackberry model. I found it very surprising because it is a common model and F-Secure seems to provide the AV software for almost all other models. But there it is. My question is: how should I do to install AV software on my BlackBerry 9320 OS: 7.1, build software: 1011?

    Try NQ Antivirus - it is Compatible with your device and is free

  • BlackBerry Smartphones how reset the active device in the Desktop Manager?

    Hello

    I lost my old phone blackberry (Curve 8320) and replaced by a new (Bold 9700). I want to put the new phone as the active device for my manager to Desktoip. Whenever I connect the new phone, it is listed as "Device connected" but my old phone still appears as "active Instrument '. When I connect the new phone, it also gives me an option to change to the new company profile. But when I click on 'Yes' it still shows the old phone as 'active Instrument '. How can I reset this setting so that my new phone becomes the active device. I use Desktop Manager version 5.0.1 and I do not wish to move to 6 because I use the Desktop Redirector functionality in version 5.0.1 which is absent from the v6. Thank you.

    John,

    So I figured out how to reset (w/o call my IT dept ). In order to reset the current device:

    1. If you use MS Exchange directly: create a new profile through control-> e-mail settings panel.

    2. If downloading emails from exchange server to local folder, and then add a new pst file and make it the default.

    After making the above, restart the Desktop Manager and follow the instructions.

    Thank you.

  • BlackBerry smartphone how to recover and change device password

    I can't access my phone because he refuses my device password. I am now at the last attempt and get the message that any attempt will cause the info on my device to clean.

    I tried to recover and change the password of the device through Blackberry Protect without success.

    Help!  Is - this here anyway to recover my password or reset?

    Yes, if you don't have BB Set - up to protect your device with a last backup your contacts data wifi,... etc. Just enter the same credentials on the device after the wipe-out...

  • BlackBerry Smartphones how restore server BB Phone again BB 9720

    Hello

    I need help. I just got a new 9720 BB after that my old BB 9220 phone stopped working. Before the old defective phone, I got my data backed up on the server by using BB BB protect.

    I signed into my new BB using my BB ID and my BBM restored 9720 my BBM contacts. However all data like contacts, Notepad, messages, e-mails and whatsapp are not restored.
    Whenever I go to BB protect app, it does not give me the option to restore, rather they want to back up my current phone.

    Can anyone help me to restore all my data saved on my old BB Phone on the BB to BB Server protect in my new BB Phone?

    Hello fsina

    Sorry, I use no more BBOS device, but you can find something useful in this article: How to use BlackBerry Protect to restore data to a BlackBerry smartphone

    Good luck.

  • Error of BlackBerryID blackBerry Smartphones and to protect

    I received a notice to upgrade BlackBerry ID.

    I did it.

    Was then reboot needed. Restarts OK.

    NOW I have a updated BlackberryID but disabled BBProtect

    Protect wants latest BBID, but when a window appear to download a new version of BBID the result is "there no new version for BBID' (I have just one last)

    BBM also wants the new version of BBID.

    I tried to reinstal Protect: impossible

    Protect the Web works in all functions: find, sing the ear and send the message to the device.

    What is the solution?

    giuliano1969 wrote:

    In the first and the second time I tried 5 steps THAT BBID has been installed (downloaded on Appworld), but in other attempts BBID does download no BBID more.

    "attempts"? I don't understand...

    giuliano1969 wrote:

    My company does not help me for the specific App problem to my terminal.

    There is no sound wireless problem or a bug.

    In fact, the one that your provider tells you is wrong. Your carrier is responsible for the delivery of all services on your device, which is BBID to 100%. As a result, they are also 100% responsible for all official support for all services you pay for. Consider... you don't pay them... and they deliver. Only, they (your operator) have access to their systems to verify what is happening. Only they (your operator) have access to the formal escalation chain so that your problem could receive official assistance from BlackBerry. Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

    I hope that this information will be useful to you.

    If you want yet to try to seek a formal support, then your next step would be a full reload of the OS on your device. If you want to try that, then please conduct and first review the backup process discussed via the link below in my sig auto on this post.

    Once you have a full backup, then the easiest way is to, on a PC (you can't do this on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry smartphone how to remove it from my Torch 9800 policy

    I have a Torch 9800 formerly - used for emails from the company. According to our company policy, there was a COMPUTER policy that is installed on the device where would force the user to set password protecting the unit.

    Now, this device has been removed and I like using it only for regular phone calls like so no password protection. My question is:

    How to remove the it strategy of the device?

    I tried to slide the unit several times, but the policy still exists. Need help...

    Hi dontsou

    Welcome to the Forums of the BlackBerry Support

    Now, if you have this device, first make a backup of your contacts using Desktop software then first try this Knowledge Base:

    KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

     

    After a reset, please note not all restore from your backup, restore only you contacts, entered in calendars, Memo, etc. Otherwise these strategies COMPUTER can be restored on that device and you must repeat these steps...

  • Backup BlackBerry Smartphones get BB protect compared to the clouds

    Hello world

    I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

    My question is. Are there opportunities that I can restore this backup?

    After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

    Hope my message reached the Cloud for RIM or BB Protect administrator.

    Thanks in advance.

    Anthony

    Hello and welcome to the community!

    First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

    There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

    OK... with that of the road, see:

    • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

    According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

    All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

    Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

    Weekly:

    If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

    • KB20554 How to back up and restore the BlackBerry Messenger contacts list

    Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

    • KB11879 What is the mass storage mode

    Via the desktop software, perform a full backup of your BB

    • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
    • KB03974 List of database for the blackBerry smartphone

    There is an old saying:

    • There are two types of computers of users of devices - those who have lost data and those who will be

    As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

    Good luck!

  • Wipe data security blackBerry Smartphones - how to restore the mail application?

    Feature: BB Torch 9800.

    Provider: t-mobile.

    I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

    I did a Wipe of security under option.  Now, my Mail app icon is gone.

    If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

    1. how to restore the Mail app?

    2. is it possible to do a hard reset of the device to factory default as a new phone?

    3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

    Thanks for your help!

    Hello and welcome to the community!

    email_dc wrote:

    1. how to restore the Mail app?

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait a 'registration' message reach your Messages application

    2) Remove and return Service books

    • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
    • If you do not have access CMIME, continue deleting
    • KB02830 Send the directories for the BlackBerry Internet Service
    • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

    3) restart

    • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

    email_dc wrote:

    1.

    2. is it possible to do a hard reset of the device to factory default as a new phone?

    There are several methods (which, BTW, no I believe to be useful to your situation):

    • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
    • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
    • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
    • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

    email_dc wrote:

    1.

    2.

    3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

    N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

    Good luck and let us know!

  • BlackBerry Smartphones how can I do a factory reset without going into the blackberry software?

    Hello

    My Blackberry Curve 8520 I just "App Error 523".

    Whether the bust means that I have to do a FACTORY RESET, but I was wondering how to do this without using the Blackberry Desktop software?

    I wonder if the blue keys inside Blackberry anything on this subject.

    What blue keys inside?

    You'll need a Windows PC. Period.

    (1) make sure that you have Blackberry Desktop Manager installed.
    http://NA.BlackBerry.com/eng/services/desktop/
    (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

    'c:\program files\common research in motion\apploader\loader.exe' /nojvm

    (3) the Application Loader Wizard will appear - click on "next".
    (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
    (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

    NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.

    BlackBerry Device Operating System downloads: http://www.blackberryforums.com/blackberry-device-specific/
    Simply select the model of the device in the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

    *****************
    IF the above does not work or help, you need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

    Download JL_Cmder http://www.blackberryforums.com/rim-software/18789-jl_cmder.html
    or download BBSAK http://bbsak.org/download.php

    If JL_Cmder does not work, you can try this:
    KB10144, http://www.blackberry.com/btsc/KB10144
    and this: KB20371 http://www.blackberry.com/btsc/KB20371

    Additional information:
    http://www.BlackBerry.com/BTSC/KB24395 "Error 523", "App Error 523", or "JVM 523" is displayed on the BlackBerry smartphone

    Item number: http://www.blackberry.com/btsc/KB10144
    KB10144 how to force detect the BlackBerry smartphone using the Application Loader

  • BlackBerry smartphone how to install the new language? == > french

    By mistake I delete all my blackBerry Bold 9900 formulations.

    Rest than English.

    I would add yet another language ==> french example...

    In desktop software, I don't have in Applications: "Language and support of entry" to choose...

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.
    • Use this KB to help you choose the good alternative OS to include the language you want:
      • Article ID: KB05305 Location of support for BlackBerry smartphones

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue. During the process, when it presents you with the screen of the things Application Loader to install on your device, make sure to develop options and select all items that relate to your desired language.

    Once the operating system is loaded, you can proceed with the activation of the language you want and restoring your backup (on the device).

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry smartphone how to remove a star of gold on my home screen

    Hi, I need help to remove a gold star that appeared on my home screen, I already checked my messages and read the star checked, but I removed it until I was able to open the link... Any ideas?

    I have a blackberry curve 8520

    Thank you

    Hello Chantal96

    Welcome to the Forums of the BlackBerry Support

    If you have already read and deleted then you perform a traction battery restart after that, most often those are sort of kind of notification of update of the entire application you have installed on your device. You can open BlackBerry App World. Go to My World and check if updates are available for all apps.

    Or visit this Knowledge Base:

    KB21879 : How to search messages unread on the BlackBerry smartphone

  • BlackBerry Smartphones Desktop software version corresponding device OS version?

    Hello and good day,

    I am very new to blackberry.  I just got a 8830.  I'm getting ready to download the Desktop Manager and was wondering if (since the OS on my device is v4.2.2.123), if I have to only download the desktop v4.2 Manager... or can I get 4.5 or 4.6?  Also, I downloaded the upgrade for take my OS v4.2.2.196 device so I can use a full 8 GB card.  Tips on how to install this on my device (it's currently just on my desktop where I downloaded it)?  Thanks for your time and patience and have a great day!

    BP

    There is no relationship with device software and desktop manager version. You can download and use the updated 4.6 with your Blackberry.

    Check the steps below for OS - upgrade

    Step #1

    Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.

    Step #2

    Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.

    Step #3

    Users can perform a full or selective data backup by using the tool of backup and restore in BlackBerry Desktop Manager using the following steps:

    1. Connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager.
    2. Open BlackBerry Desktop Manager.
    3. Double-click on the backup and restore.
    4. Select backup to perform a full backup or select Advanced to make a backup of specific databases.
    5. Choose a location to save the backup file, and then click Save.

    Step #4

    To perform a clean installation of the BlackBerry Device Software, do the following:

    1. Connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager.
    2. Double-click The Application Loader icon.
    3. Click Next to start the installation process.
    4. Type your BlackBerry smartphone password, if prompted, and then click OK.
    5. Click on the checkboxes corresponding to the names of the applications you want to load, and then click Next.
    6. Click Advancedand then click the check box next to delete all already installed applications.
    7. Click on Next.
    8. Click the check box next to do not automatically back up the application during the process of loading data.
    9. Clear the check box next to the backup and restore applications installed wireless.
    10. Click Next > Finish.
    11. Once the process is complete, the load succeeded message. Click close to return to BlackBerry Desktop Manager.

  • BlackBerry smartphone how to remove my Torch 9800 IT strategy, or how to reset the unit to the factory settings


    See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

    KB14202 How to remove a policy from IT to a BlackBerry smartphone

    Read this article from RIM's Knowledge Base to reset your device to factory settings.
    KB18998 How to reset a factory default BlackBerry smartphone

Maybe you are looking for