Virus: Trojan: change DNS

Similar Questions

• My microsoft security essentials failed due to a virus/trojan, and it seems that my computer has been hacked... help

  has failed because of a virus/trojan and it seems that my computer has been hacked... help

  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Virus, Trojan, anything affects computor

  If a person signs his user account, then a virus is downloaded.  The entire computor will affect or just this user to one account? How does it work?

  Hello

  It depends on the malware that has infected the computer. Some affect only the user of a
  and most will not affect the computer and the operating system (Windows or other operating systems) and
  That is why all users.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  RUN - type in the box-

  sfc/scannow

  Then run checkdisk (chkdsk).

  RUN - type in the box-

  Chkdsk /f /r

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• I need to get rid of a virus Trojan on my Windows 7 PC. Is there a way?

  I tried to get rid of the Trojans on my computer but nothing got rid of it, I need to find a safer way and in which it will work. Just to get rid of Trojans.

  Hello

  How do you know if you have Trojan horses?

  -----------------------------------------

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER THAT you are sure that the machine is clean of any malware.

  How to do a repair installation to repair Windows 7
  http://www.SevenForums.com/tutorials/3413-repair-install.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Satellite 1905-S301: laptop model name Virus has changed?

  I think that my Satellite 1905-S301 has been exposed to a virus. This is the worst I've ever seen: he has removed my firewall (Zonealarm), antivirus (AVG free) and Spybot. disabled Center Windows XP security, firewall and automatic update; I am unable to go to safemode (blue screen on startup); and I can not yet use the recovery CD because it has changed my machine to a 1900-801. This virus seems like it has intelligence.

  Anyone know how I can force the recovery CD to restore my system?

  What about first formatting the entire HARD disk, then use the Toshiba Recovery CD.
  This should help.
  I don t think that the virus has changed something in the DMI and changed the model number of the laptop.

• How to change DNS server with bluetooth wireless in EnvyX2?

  I tried to change DNS servers on my HP Envy X 2 tablet with Windows 8.1 and did not see any network in Device Manager. With a non bluetooth network or a wireless adapter, you can go to the properties of the adapter and select 4 TCP/IP and entry servers manually DND, primary and secondary.

  With the envy of X 2, there is no network setting in Device Manager. There is a Bluetooth wireless adapter, but you can get in its properties at all?

  Anyway is to enter or change the DNS servers with wireless Bluetooth which lies in the desire X 2 Tablet?

  Thank you

  Sally

  Hello @minion22,

  Welcome to the Forums of HP Support!

  I read your post about the problem of the Bluetooth and wanted to help you!

  Bluetooth is a wireless connection to other Bluetooth devices, with its own communication protocol.  It is not a TCP/IP device, so TCP/IP parameters, such as the DNS addresses are without significance for her.  However, you can consult the following resources and let me know if the information was useful in the overall goal you're trying to accomplish:

  What is a Bluetooth personal area network (PAN) network?

  Connect to a Bluetooth personal area network (PAN) network

  Please let me know if this information has been helpful by clicking the thumbs up below.  If this post has solved your problem, then please click accept as a Solution.

  Have a great day!

• Windows XP has been infected with a virus/trojan via the net and will pop up window wanting to access the app tray and Windows install wants to work.

  Original title: tray app

  I have a PC with Windows XP. He has been infected with a virus/trojan via the net. I can't access the net, but I have now access to readers of DVD and CD. On the screen is a window who want access to the application of the status bar. I don't have a restore date prior to infection. Installer Windows guard eager to work. How can I get going again and remove the virus/Trojan? I also have a laptop with windows vista. I can download MSE on my laptop for windows XP and copy it to a CD and then use it on the PC?

  Hi shanethornton,

  You can try to download Microsoft Security Essentials from the link below for a CD or a USB key and try to run it on the infected PC and check out them.

  See the link to download Microsoft Security Essentials:

  http://www.Microsoft.com/security_essentials/?WT.srch=1

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• I get a pop-up that McAFee has found a virus, Trojan BackDoor Generic! CVO

  I get a pop-up that McAFee has found a virus, Trojan BackDoor Generic! CVO.  When I try to restart a McAFee scan, it shows no virus then, but later I'll get another pop up indicating the virus again.  How can I get rid of the virus?

  If the previous suggestion has not resolved your malware problem, you can continue cleaning your system with the help of one of the online forums that specialize in resolving these issues.  You will need to register first:

  Malware removal Forum

  Safer-Networking Forum

  What is the Tech Forum

• Pop - up described as: Thinkpoint virus Trojan.Horse.Win32.PAV.64

  Original title: Thinkpoint virus Trojan.Horse.Win32.PAV.64

  Hello, this morning I received the popup described in:

  http://www.Malekal.com/Rogue_Faux_MicrosoftSecurityEssentials.php

  I allowed him to take action, just as described.  However, now when I try to login, I get Windows Thinkpoint sweep that won't let me do anything but a 'safe start', which includes a computer full scan which cannot be cancelled except ctrl-alt-delete.  After a disconnection and reboot, it is still there.  I was also unable to log my other profiles user - simply says the passwords are incorrect.

  Can anyone offer advice?  What are the consequences of leaving his scanner, and what do I do after?

  I just had a similar problem and contacted my provider of virus who advised me to download and runhttp://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe this solved the problem immediately for me hope it does for you.

• my computer has been destroyed by a virus Trojan - what I do to format disk

  my computer has a couple of Trojans found by scan, then every day it just worse and worse until today when Internet Explorer is gone and most of the programs and accessories - help

  Hi Naillig,

   
   
  1. What is the operating system installed on your computer?
  2. what anti-virus software is installed on your computer?
   
   
  I suggest you to follow the steps and check if it helps.
   
   
  Method 1: Follow the link and scan your computer in safe mode with network and try to remove the virus from your computer.
  To use a safe mode with network option, follow these steps:
  (a) restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
  (b) use the arrow keys to choose Safe mode with networking in the Windows Advanced Options menu appears, and press ENTER.
  Startup options (including safe mode) for Windows Vista
   
   
  Startup options (including safe mode) for Windows 7
  
  How to remove a computer virus?
   
   
  Note: This link is also applicable to Windows Vista and Windows XP.
   
   
  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.
   
  If you want to format your computer, you can take the backup files and you can re - install Windows.
  Back up your files to Windows 7
   

  Back up your files for Windows Vista Install, reinstall, or uninstall Windows

   
   

• I got the virus Trojan on my laptop G56, AVG has tried to remove it didn't work!

  Can I get help to eliminate this #^ % $# % @$ Trojan Virus from my laptop... Help!

  Hello

  Try the following.

  On another PC, follow the procedure below to create a CD bootable, allowing you to scan your computer and if all goes well remove malware.  This utility analyzes the hard drive outside Windows and therefore has a better chance to eliminate malware.

  Windows Defender in offline mode.

  Once this done, start in Windows, then download and install the free version of MBAM and SUPERAntiSpyware on the links below.

  MBAM

  SUPERAntiSpyware

  When it is installed, perform full crawls with these two utilities - if malicious software is detected, remove/quarantine it and run the scan again until both applications are own return.

  Kind regards

  DP - K

• Active, vs running Virus/Trojan, Virus found in a file - is there a difference?

  Hello
  I have a question to detect an ACTIVE virus/malware/trojan, vs detect a file containing a virus/malware/trojan and if there is a difference.

  For example:

  I ran an a malwarebytes antimalware and a scan avira scan and found nothing on my XP machine.  I then ran the windows security scanner and found a Trojan horse relatively bad guy who he only partially removed.  then I looked at the newspaper and he told me that the file - it happened to be a .exe that was marked in a .pdf file - neither of which I had never opened on the computer.  This infected file is on a second hard drive on the machine, to basically what amounts to a backup copy of the files of a computer very elders who has long been retired from service.

  (1) thus, even if there were files on my machine which contained this nasty Trojan horse, but simply because the Trojan horse was detected in the file, that necessarily means that the Trojan horse has been really active and running and cause trouble?  That's why avira and malwarebytes Miss?

  (2) this sense, for example, when you go to the encyclopedia ms for info on the Trojan horse in question, the instructions talk about how this will affect C:\windows\system32... [some file here], but my scan pick up the Trojan horse in a file that is located on a second hard drive on my machine, that I brought to an old drive.  What I'm trying to say is that the safety of ms scanner did not find the trojan in the files and the registry locations where it 'should be active"according to microsoft, but rather he fundamentally in a .exe on one of my drives of data that just a dumpster of storage.

  (3) Finally, if a .zip file is found to contain malware/trojan, etc, it is a threat having this .zip archive on the compjuter - as long as she remains closed?  For example is it possible for a Trojan horse found during analysis, within a .zip, a problem file cause as long as .zip has not been opened?

  Thank you very much for any help to clarify these issues for me!

  R

  Essentially, what you say is true. If you have an email that contains a virus if you click on the attachment to open it, you have the virus on a file on your computer. However, you have not activated the virus because you do not click the active file.

  So if I did a scan, some anti-virus can detect the file simply because it's there, but my computer is not infected, as I click on the link to the file. This is also why you will see a warning that does not open an email with a certain title like by clicking on the link will start the download.

  I hope this helps.

  Marilyn

• My computerwas hit by 3 virus trojan dropper, windows security deleted them, but now I can't start or have access to the shared program windows internet

  After removing the virus, I'm more able to send the outgoing signal. The computer says that it cannot open the windows firewall internet connection sharing service. The message is related service is not running. I went into msconfig file and everything seems to work here. Short of wiping the hard drive and reinstall everything, I ' at a loss as what to do then. Thank you

  If you mean that you see a message like this:

  Cannot start service Windows Firewall/Internet Connection Sharing (ICS) on the local computer.
  Error 1068: The dependency service or group could start.

  This means that some Services depends on firewall Windows do not run (and they need to do).

  The Windows Firewall Service has two dependency Services that should run until it begins:

  Network connections
  Windows Management Instrumentation

  Click Start, run and enter in the box:

  services.msc

  Click OK to open the Services applet.

  Locate and try to start the network connections and the Windows Management Instrumentation service.  If they do not, check their dependencies too to ensure Services that they depend on run.

  Right click on each Service and ensure that properties startup type is set to automatic and save all changes.

  Restart and get back in Services and see how things look now.

  Since you have had, or still may have a malware infection, I would follow with doing this:

  Download, install, update and do a full scan with these free malware detection programs at:
  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/
  They can be uninstalled later if you wish.
  Restart your computer and solve the outstanding issues.

• Virus Trojan:Dos\Alureon.C

  Is there a process to remove this virus and get my laptop working again. I ran microsoft removal tools (MSE) and he found 5 infected files. Deleted 4 of them, the said Trojan:Dos\Alureon.C to removed manually. The tool provided no support to do this. At this point, my boots of machine up but there is no program, no browser, no network. In safe mode, I can see the contents of the C drive, but nothing shows up on destop and 'start' > all programs > is empty. Any advice.

  Try TDSSKiller.exe mode without failure.

  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  Your information are somewhat contradictory / fault but it may be that the manual removal would repair the MBR.

  http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=DOS/Alureon

  I hope this helps.

• I'm operating a windows XP Home Edition with service pack 3. Analysis of essential security of a windows shows that my computer is infected with a virus ' "Trojan horse: back/Alureon.A"»

  In January of this year my computer would freeze, or be very slow in its normal operation. This happened constantly. I tried to verify that my windows update check to be sure that I was getting my automatic updates. I was unable to connect to Windows update, no matter how many times I tried. This never happened before. So, I thought that my inability to connect to verify Microsoft Updates could be related to my computer running at a slow speed and / or gel constantly upward. When the computer froze, the only way to recover was to hit the kill switch and crash the computer. After the reboot, the computer could work normally for a period of minutes and resume again slow down and not to freeze completely upwards. For weeks, a Microsoft Tech person (Kevin) worked with me by e-mail and tried to fix my computer problems. Kevin exerted a lot of patience and accompanied me through a series of steps designed to understand what the problem was and fix it. At the time where we ran a Microsoft Scan (Scan, I believe was the name One) followed by an analysis "HijackThis". Kevin then read the results of analysis and recommended destruction of vast print of HijackThis. This has made some slight improvement to operations. As Kevin has attempted to provide additional assistance, I left for vacation. I came back, I did a scan of Microsoft Essential that determined that my computer is infected with a virus called "Trojan:DOS / Alureon.A.

  How do I rid my computer of this Trojan horse and restore my Microsoft updates and restore normal operation of the system?

  Thanks, Ben

  Run this Alureon is a rootkit . This can restore windowsupdate, once he removes the rootkit