Vista, hanged, followed by blue screen then cannot perform the normal startup.

Product

Windows

Problem

Stop unexpectedly

Date

07/02/2011 19:52

Status

Solution available

Signature of the problem

Files helping to describe the problem (some files may be is no longer available)

Additional information about the problem

Windows

Problem

Video hardware error

Date

07/02/2011 19:52

Status

Not reported

Description

Signature of the problem

Files helping to describe the problem

Additional information about the problem

Hi Alfredlee,

·         What is the brand and model of the computer?

·         What is the exact error message on blue screen?

I suggest that you update the display drivers and check if it helps.

See the links below for more details on the update of drivers:

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

Update drivers: recommended links

http://Windows.Microsoft.com/en-us/Windows7/update-drivers-recommended-links

In addition, Open the event viewer and look for any error messages/codes.

See also What are the information contained in the logs of the event (Event Viewer)?

Hope this information helps.

Tags: Windows

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    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
    Set it for a bit before and after the time of the BSOD.
    http://www.NirSoft.NET/utils/my_event_viewer.html

    ------------

    AppCrashView - free - a small utility for Windows Vista and Windows 7 that displays the details of all the
    application goes down has occurred in your system. The information breaks down is extracted from the .wer
    the files created by the Windows Error Reporting (WER) of the operating system component of each
    time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
    text/html/csv/xml file.
    http://www.NirSoft.NET/utils/app_crash_view.html

    I hope this helps and happy holidays!

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

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