Vista home basic sp1 - error 0x8024200D
trying to upgrade my Vista Basic to vista sp1 I get this error... 8024200d can any body help me on this please. driving me crazy
Also have a look here
http://support.microsoft.com/kb/947366
Tags: Windows
Similar Questions
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Hi all
I hope you can help as I'm going crazy! It's my first MAC if im a complete noob.
Me being lazy has decided to download Windows Vista Home Basic SP1 from https://emea.microsoftstore.com/UK/DesktopDefault.aspx/tabid-2/ site
It contains 3 files which I had to download separately:
Vista_HomeBasic_SP1_32bit_English_Download_Part1_66G - 02017.exe
Boot.wim
install.wim
Once I had downloaded these. I pulled the top of VMWARE AU12EME 2 but could not detect anything. If I then wacked out on a memory stick and ran the .exe on my windows pc. This integrated then all the files I downloaded a good big folder of Vista.
So once again I pulled up to VMWARE fusion 2.0 but still nothing. I don't know what I'm doing wrong. I heard people talking that I need an ISO file? But I searched all files that I downloaded and installed, and there is nothing similar. The only thing I can think is that I need to burn the VISTA folder I extracted from my pc to DVD and try running disk on my Mac. But that would make a difference that I tried to run from my DESKTOP MAC key and memory? In addition, there is no ISO files.
Please HELP I'm worried that I just lost my money!
I did a little research, and it was one of the best hits on How to make Vista DVD bootable with WIM downloaded files that I think sums up your situation.
Because I had the file oscdimg.exe since Install Kit automated (Windows AIK) I gave it a try and it worked. In other words, by using the folder of Vista and its content that has been created by you run the files you downloaded you should be able to create a Bootable ISO Image, which you can then use to create a DVD, if you have the right software to burn an ISO Image on DVD. (Maybe you could do this on the Mac) Although if you want to you have even burn the ISO Image to DVD just copy it on the Mac and assign it to the CD/DVD in the settings of Virtual Machines.
Other documents you may find useful: Microsoft TechNet > TechNet Library > Windows > Windows Vista > Windows Vista technical library Roadmap > Windows Vista: deployment > Kit to install Windows Automated (Windows AIK) > Deployment Tools Technical Reference > Command - line Tools Technical Reference > Oscdimg command-line Options
Just to let you know that it took me about 20 minutes to do a search on Google and create the ISO Image and the test that I could start a VM in the Fusion and if you need to download and install the Windows Automated Installation Kit (AIK) to get the oscdimg.exe file it obviously will take you a little longer, but it is doable and the solution vs safer trying to get the file oscdimg.exe or cdimage.exe from a link sent illegally into the file.
In any case the information presented here can solve your problem of creating a Bootable Image DVD/ISO.
HTH
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Failed to install Vista Home Basic SP1 (KB936330)
Hello! I got my system using my Vista Home Basic disc eMachines. Windows Update was set to automatic, and all required for SP1 updates have been installed. SP1 (KB936330), size 1.9 MB, was listed for installation 9 times now. Each time, I chose install updates, then showed to the window with installation information, then asked for my confirmation and next was to install. Soon after, Windows Update has indicated that it is ready for download. Help! Thank you! PAM
http://support.Microsoft.com/kb/936330
Learn how to install Windows Vista Service Pack 1 (SP1)
http://windowshelp.Microsoft.com/Windows/en-us/help/133c8953-c9cd-4FA5-8883-03e91bb6f2021033.mspxLearn how to install Windows Vista Service Pack 2 (SP2)
http://windowshelp.Microsoft.com/Windows/en-GB/help/105f7420-6f7f-4FE8-8698-2f40ca5f53711033.mspxTry the manual installation:
If you have problems to receive the service pack from Windows Update, you can download SP1 as a stand-alone package from the Microsoft Download Center website, and then install SP1 manually.
Links with the foregoing SP downloads are in the links above.
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The error code is 800b0100 when he tried to update. Updates were the .net framework 3.5 SP1 and the upgrade to SP2. I ran the System File Checker, and the result is corrupted system files, but could not be repaired. The content of the log files is as below:
=================================
Preparation of control system was updated.
Binary version 6.0.6002.22202
Package Version 6.0
2009-11-19 00:47Checking Windows Service Packages
Checking of manifests package and catalogs
Checking package Watchlist
Watchlist checking
Checking packages
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.mum
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.mum
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mumControl components store
Summary:
Seconds executed: 3579
Found 3 errors
CBS MUM lack count: 3Unavailable repair files:
servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.cat
servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.cat
servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.catand the second log file is:
=================================
Preparation of control system was updated.
Binary version 6.0.6002.22202
Package Version 6.0
2009-10-05 14:49Checking Windows Service Packages
Checking of manifests package and catalogs
Checking package Watchlist
Watchlist checking
Checking packages
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.mum
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.mum
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mumControl components store
Summary:
Seconds executed: 1509
Found 3 errors
CBS MUM lack count: 3Unavailable repair files:
servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.cat
servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.cat
servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.cat=================================
Preparation of control system was updated.
Binary version 6.0.6002.22202
Package Version 6.0
2009-11-18 23:53Checking Windows Service Packages
Checking of manifests package and catalogs
Checking package Watchlist
Watchlist checking
Checking packages
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.mum
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.mum
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mumControl components store
Summary:
Seconds executed: 1237
Found 3 errors
CBS MUM lack count: 3Unavailable repair files:
servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.cat
servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.cat
servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.cat=================================
Preparation of control system was updated.
Binary version 6.0.6002.22202
Package Version 6.0
2009-11-19 00:47Checking Windows Service Packages
Checking of manifests package and catalogs
Checking package Watchlist
Watchlist checking
Checking packages
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.mum
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.mum
(f) MOTHER of CBS missing 0 x 00000002 servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mumControl components store
Summary:
Seconds executed: 3579
Found 3 errors
CBS MUM lack count: 3Unavailable repair files:
servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.mum
servicing\packages\Package_for_KB948609_client_1~31bf3856ad364e35~x86~~6.0.6001.3053.cat
servicing\packages\Package_for_KB948609_client~31bf3856ad364e35~x86~~6.0.6001.3053.cat
servicing\packages\Package_for_KB948609~31bf3856ad364e35~x86~~6.0.6001.3053.catFree unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been postponed until February 26, 2010, so move on! Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Windows vista home basic original dics32bit sp1 product key will not work say code invalid disc P/N N353G
I reinstalled my windows vista.made a clean install removed windows xp sp3 when I try to activate my windows vista Home Basic sp1 it say not validates the code supplied with the disc, the code is below my laptop and the cd is in the package with my laptop, I used the key once when I re-installed my operating system once and it worked perfectly
If you get this message before you try to turn it on, it means generally that you must not read or wrong entered the key.
Use a magnifying glass and a bright light to read the key (or ask someone else to read it for you)
In particular check the characters B/8 and G/C/Q.
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I can't seem to install SP1 with Vista Home Basic and receive the error code 80073712.
I can't install SP1 with Vista Home Basic. I get an error code 80073712. I tried to install the system update readiness tool and it tells me that my system does not apply to it. I know that I must have a file corrupted or damaged somewhere but don't know where. I'm confused. Can someone help me?
Moved from Vista to install, upgrade and activate Forum.
Original title: installation of SP1
I know that I must have a file corrupted or damaged somewhere but don't know where. I'm confused. Can someone help me?
Donald,
The computer belongs to you or your employer?
(When was the last time you checked your system for malicious programs?)
In addition to using an anti-virus, as Malware/spyware scan:
http://www.Malwarebytes.org/products/malwarebytes_free>
(MBAM) Malwarebytes is as its name suggests, a Malware Remover!
Download the free Version from the link above.
In addition, scan with the free Version of (SAS)
http://www.SUPERAntiSpyware.com/onlinescan.html>
`~`
Click Start type cmd (you should see the command prompt fill up) right click and select run as administrator.
Inside the command prompt, type sfc/scannow
* Information about the System File Checker
http://support.Microsoft.com/kb/929833>
Reset
`~`
Run the link Fix It, you will find on this http://support.microsoft.com/mats/system_maintenance_for_windows/en-us>>
`~`
If no malware has been detected, then please download and Save the tool update system (or CheckSUR).
http://support.Microsoft.com/kb/947821>Be sure to download the version of the tool that fits the computer architecture. If you don't know what it is, then click on the link under
http://support.Microsoft.com/kb/827218/en-us>
When the download is complete, please read this before you run CheckSUR.
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135>Once you have configured and rebooted the system to clean boot state, run CheckSUR (. Windows6 0-KB947821-v10-x 86.msu or)
Windows6.0 - KB947821-v10 - x64.MSU) with the system connected to the internet. It will download and try to fix the incompatible component store.NOTE: Start-up mode minimum state all the 3rd party firewalls will be disabled.
Open Control Panel > firewall Windows to check the native Vista Firewall now on.
When CheckSUR finishes running, restart the computer.
See if it can be updated now by opening Windows Update in Control Panel and clicking on the link to check for updates in the left frame.FYI
If the tool (Checksur.exe) system update solves the problem, you will need repair Windows.
`~`
The time and date of this moment in British Colombia, Canada is 01:05
Friday, February 14, 2014
Pacific (PST) - 0800 UTC standard timeUTC/GMT is 09:05 on Friday, February 14, 2014
Current weather conditions in VancouverCloudy43 ° F / 6 ° C -
Vista Home Basic - update SP2 fails error 0xc0190005 code
I have and Acer Aspire 5315 with Vista Home Basic installed.
Today I downloaded and started to install SP2 and all seemed well until reboot, where I am treated to a black screen showing what I presume to be names of files or registry entries because they are updated. The line begins by xxxx/64281 and a dewcription who follows between parentheses.
This process never ends because it showing:
"!! 0xc0190005! 22412/64281 (\Registry\machine\schema\ wcm://Microsoft...) »
The end of this line appears truncated for me so I do not know which file or registry entry that is a failure on.I tried to repair using startup options and he didn't offer not a choice of restore points, just tells me it is either restore to a previous state (which stops working after about 5 minutes and then he's here doing nothing for so long let him - more than an hour!) or disk errors fixing which translates to reset and the same error once again product.
Safe mode does not start and restore the last good known eventually brings us to square one.
Is there someone who can translate this cryptic error code and point me in the right direction?
Please Don ' t just point me to an article and if you copy and paste a response, at least be so kind enough to make it readable.Vista SP2 offered to your computer through Windows Update or you try to install manually?
What application or antivirus security suite is installed and your current subscription? What anti-spyware (other than Defender) applications? What third-party firewall (if applicable)? Who were these applications that run in the background when you tried to install SP2?
A (another) Norton or McAfee application has already been installed on the computer (for example, a free trial version which is preinstalled when you bought it)?
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Free unlimited installation and compatibility support is available for Windows Vista SP2 issues until August 30, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge. Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack).
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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The last update my computer (Vista Home Basic) tried to download and install is the Microsoft .NET Framework 3.5 Service Pack 1 and the .NET Framework 3.5 Family Update (KB951847) x 86... According to Windows Update. The problem is, it always ends up telling me that the installation failed due to the error Code 821. I found nothing covering this error code on the Microsoft support page. Why am I and how to fix it?
Hello MadHatter106,
The link below contains several options that you can try for your problem of .NET. I would first try the repair facility. Then the uninstall option.
http://blogs.msdn.com/astebner/archive/2009/03/04/9459067.aspx
Thank you for using answers Forum. Please let us know how it works.
Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
0X8004FF11 error code when I try to update Windows vista Home basic
Windows does not start in normal mode, I need help.
Hello
-What changes have been made to your computer before the show?
-Average only "Windows does not start in normal mode" your computer is in safe mode and not able to boot into normal mode?
-What exactly are you trying to update in Windows Vista Home Basic?
-Is this problem (error code) associated with any software (Microsoft Security Essentials)?Please provide us with more information on the issue:
http://support.Microsoft.com/kb/555375
If the problem is related to the Windows updates, see this article to fix the problem.
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Cannot install SP2 on Vista Home Premium SP1 32-bit laptop - fails with error 0x800b0100
Cannot install SP2 on Vista Home Premium SP1 32-bit laptop - fails with error 0x800b0100
Cannot install SP2 (KB948456 - X 86) on a laptop Vista Home Premium 32 bit SP1 with all updates of Windows installed. Quickly fails after it starts with error 0x800b0100 in the system log. It's a fully verified SP2 full download. I did a full chkdsk /r who fixed some issues. Removed AVAST. A running Fix It tool that fixes the problem with crypt services. Scanned for malware with MRT. Scanned for malware with MalWareBytes. Scanned for rootkit with the McAfee tool. Run the sfc/scannow, that signals mistakes. The CBS. Partial contents of the LOG file (see KB972036):
2014-03-18 11:59:36, CBS NonStart info: success, start, treatment not required, as expected.
2014-03-18 11:59:36, info CSI CSI 3222024 (0x00312a08) store initialized 00000005
2014-03-18 11:59:36, CBS Session info: initialized 30360259:262197728.
2014-03-18 11:59:37, info CBS SPI: Parent KB936330 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.1.18000 to SP2 package with install state 7
2014-03-18 11:59:37, CBS Session info: 30360259:262197728 finalized. Reboot required: no
2014-03-18 11:59:37, CBS Session info: initialized 30360259:266957728.
2014-03-18 11:59:38, CBS brand store corruption flag because of package info: Package_for_KB972036 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.2.0. HR: 0x800b0100
2014-03-18 11:59:38, error CBS SPI: (CSPICbsClient::EnumPackages:156) cannot open the package hr = 0x800b0100
2014-03-18 11:59:38, error CBS SPI: (CSystem::EnumerateCbsPackages:313) could not complete CBS package list hr = 0x800b0100
2014-03-18 11:59:38, CBS Session info: 30360259:266957728 finalized. Reboot required: no
2014-03-18 11:59:38, info CBS SPI: could not enumerate the packages CBS
2014-03-18 11:59:38, error CBS SPI: (GetLatestVersionFromCBSStore:135) ATL exception hr = 0x800b0100
2014-03-18 11:59:38, error CBS SPI: (CSPCInstallTask::ApplicabilityScan:712) could not get the latest version of VistaSP2.KB948465 ~ 31bf3856ad364e35 ~ x 86 ~ ~ 6.0.0.18005 hr = 0x800b0100 store
System will not install KB972036 - States does not apply.
Referring to 956702 KB notes that the http://go.microsoft.com/fwlink/?LinkId=167357 link that needs 32-bit is 64-bit. In addition, it specifies SP2 - which obviously I do not have. But I manually downloaded the apparently correct tool and ran it - get does not apply.
Hi John,.
Apologize for the delay in response. Please try the steps as described in the following article:
Back to us for assistance.
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Unspecified error occurred during System Restore.Running Vista Home Basic 32 bit
After running system restore and restart my computer, I get the message "unspecified error occurred during system restore. I'm running Vista Home Basic
32-bit. someone at - it a response? I have no idea what to do next.
Hello
This can help you:
1. If you are using Norton, you should disable Norton inviolable Protection before using the system restore.
http://Service1.Symantec.com/support/sharedtech.nsf/pfdocs/2005113009323013
2. try to use Safe Mode system restore.
http://bertk.MVPs.org/html/restoresysv.html
3 Malware will stop at the system restore.
Download, install, update and scan your system with the free version of Malwarebytes AntiMalware, if necessary in Mode safe mode with networking:
http://www.Malwarebytes.org/products/malwarebytes_free
And here's how to go in Safe Mode options; Select safe mode with networking from the list of options:
http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode
See you soon.
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I running windows vista home basic I'm trying to reset my password using my reset disk and the wizard keeps returning the error message
Hello
You need to have a password reset disk until you fogot your password, not after that you forgot your password.
http://Windows.Microsoft.com/en-us/Windows-Vista/create-a-password-reset-disk
"What to do if you forget your Windows password"
http://Windows.Microsoft.com/is-is/Windows-Vista/what-to-do-if-you-forget-your-Windows-password
"If you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to log on Windows and you need to reinstall Windows. »
Microsoft prohibits any help given in these Forums for you help bypass or "crack" passwords lost or forgotten.
Here's information from Microsoft, explaining that the policy:
See you soon.
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- Tries to bring an old HP 530 of 5 years (they called it a Business Notebook (?), with 32-bit Windows Vista Home Basic, back to the original, using the 2 discs that can bring the system up-to-date with updates you're invited.) I don't need to save anything, ALL the files AT ALL.
- I want to send it back as when I bought it and use the 2 original discs to doneverything and then update it with the updates you are guests.
- Apparently, I don't know when to press F9 or something else, at what time, or to put the second of the 2 original discs in. As I understand it, disc #1 is the OS DVD, disc #2 is Application and Driver Recovery DVD (?). Copyright dates on these are 2007 & 2008. Also, I have the product key.
- I need a COMPLETE tutorial, step by step, that I have tried this 4 times, do not get the hang of it, & of course do not have enough experience in this. When I THOUGHT that I had just finished, after a multiple-update every day experience, no guests included updated Service Pak 1 (SP1), which I understand is necessary before acquiring Service Pak 2 (SP2). In addition, more my arisen Internet research a small window is to say unable to connect to the page, OPERATION ABANDONED...
- Should I try to disable (?) Windows Defender before installing the antivirus ESET 6 and Malwarebytes paid version at this thing? And when can I install these. As soon as I connect to the Internet, updates Windows want to start RIGHT NOW!
- Would appreciate help with this BEFORE , I take a sledgehammer to that thing, MUCH, thank you VERY MUCH!
Ignore the message about not using a computer.
And 434.5MBs has nothing to do with your having only 1 GB of memory.
434 is the size of the file.
See you soon.
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Can I switch to Win 7 SP1 of Vista Home Basic (without Service Pack)?
Hello, currently I run Vista home basic 32-bit without the service Pack installed. I did once try and install but I got was a never-ending startup sequence (the BONES do not start) and I had to restore a backup copy of previous Vista before installing SP1. So it's just a quick question: can I go directly to Win 7 Ultimate 32-bit SP1 without having all the service packs currently? I don't have a lot of free time to do a clean install and restore programs and games, and configure them.
Microsoft recommends that you have at least Service Pack 1 installed.
You can try to install without MS, if you wish.
And if you have a problem, follow this information.
Click Start > right click on computer > left click on properties > see if you have Vista 32 bit or Vista 64-bit installed.
Then, choose the download of 'bit' OK to use to install Service Packs, first of all the installation of SP1.
Vista SP1 32-bit (x 86): http://www.microsoft.com/en-au/download/details.aspx?id=30
Vista SP1 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=21299
Vista SP2 32-bit (x 86): http://www.microsoft.com/en-us/download/details.aspx?id=16468
Vista SP2 64-bit: http://www.microsoft.com/en-us/download/details.aspx?id=17669
See you soon.
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Vista Home Basic - 0xc0190005/12223/56066 SP2 update error code
I have a Dell Inspiron 1545 under Vista Home when I get this message above. I have tried to reinstall office but impossible--tried all the options proposed - including the restoration and all reinstall them by disk Dell. Whenever he gets insofar as the error code and stops.
How can I fix it?Hi MarkBrock,
Please see the thread with a similar problem and fix possible:
I hope this helps!
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