Vista Home premium erratic start/restart

My wife has a touch screen of HP under Vista Home Premium.  The machine has a wireless internet connection, and often it does not recognize the connection on a cold, start although it will usually recognize on a subsequent reboot.  In addition, these past few weeks (since she loaded Explorer 9) we get a blue screen with the message BUGCODE USB DRIVER.  The only USB devices she has are his keyboard and wireless mouse.  In Device Manager, they are marked by the little exclamation point indicating a driver issue, but when you try to download the current driver, Windows says that the driver is fine.  And when you stop the machine and bring it up, the problem often - disappears until the next crash.  What gives?

Hello

You can configure the computer to clean the start State and check if the third party application is causing the problem. To configure your computer to clean boot follow the link below.

How to configure Windows XP to start in a "clean boot" State

http://support.Microsoft.com/kb/310353

Note: When you are finished troubleshooting, follow the last step in section to start on normal startup.

Hope that information was useful

Tags: Windows

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