Vista Home Premium product ID is not recognized

I just bought a new Sony Vaio running Vista 64 bit and need to contact Microsoft technical support. However, when I try to do the support web site tells me that my product id is not recognized (I use the PID of control panel of configuration/system/Windows Activation). So I can't get any support. Anyone know what could be wrong?


CA

http://eSupport.Sony.com/Perl/select-System.pl

As your Vista is preinstalled for Sony, it is classified as an OEM license.

The full support of your Vista product comes from Sony, NOT Microsoft.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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