Vista not work not for several months. Set in China and the technology put a pirate copy, now afraid to use. Help
Christmas 2008 I bought my daughter a laptop with Vista pre-installed. In May 2009, my daughter called me and told me that her laptop won't turn on. I am divorced and the children live with their mother in California. They spend the summer with me in China. When they arrived in the summer, my daughter brought her phone with her to get fixed. We took him to the I.T. square in Beijing and the tech said that Vista has been damaged and that he would have to re - install. When we came back we found he had re-installed a pirate (in Chinese) copy of Vista. It was last July. My daughter was afraid to use his cell phone since last summer. Any advice on how I can get the computer back to normal. It was bought with Vista on it initially and always has the product key on the bottom of the computer. Any help would be greatly appreciated!
How to get Vista recovery Media or the Vista recovery Partition on your computer back to factory settings.
There is no Vista free download legal available.
Contact your computer manufacturer and ask them to send a recovery disk/s Vista set.
Normally, they do this for a cost of $ small.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
In addition, ask them if you have a recovery Partition on your computer/laptop to restore it to factory settings.
See if a manual provided with the computer or go to the manufacturer's website, email or you can call for information on how to make a recovery.
Normally, you have to press F10 or F11 at startup to start the recovery process...
Another way I've seen on some models is press F8 and go to a list of startup options, and launch a recovery of standards of plant with it, by selecting the repair option.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Ask them if you can also make recovery disk/s for the recovery Partition in case of a system Crash or hard drive failure.
They will tell you how to do this.
Every computer manufacturer has their own way of making recovery disk/s.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Or borrow a good Microsoft Vista DVD (not Dell, HP, etc).
A good Vista DVD contains all versions of Vista.
The product key determines which version of Vista is installed.
There are 2 disks of Vista: one for 32-bit operating system, and one for 64-bit operating system.
If install a cleaning is required with a good DVD of Vista (not HP, Dell recovery disks):
Go to your Bios/Setup, or the Boot Menu at startup and change the Boot order to make the DVD/CD drive 1st in the boot order, then reboot with the disk in the drive.
At the startup/power on you should see at the bottom of the screen either F2 or DELETE, go to Setup/Bios or F12 for the Boot Menu
http://support.Microsoft.com/default.aspx/KB/918884
MS advice on the conduct of clean install.
http://www.theeldergeekvista.com/vista_clean_installation.htm
A tutorial on the use of a clean install
http://www.winsupersite.com/showcase/winvista_install_03.asp
Super Guide Windows Vista Installation
After installation > go to the website of the manufacturer of your computer/notebook > drivers and downloads Section > key in your model number > get latest Vista drivers for it > download/install them.
Save all data, because it will be lost during a clean installation.
See you soon.
Mick Murphy - Microsoft partner
Tags: Windows
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This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
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