Why my Wimdows Vista Ultimate PC decided, after several months of operation, that my copy of Windows is not genuine?
My computer runs for several months; A week ago, my family told me that the machine stated that my installation is not authentic. As I have already said, the product had been activated months ago, Security Essentials is installed and has been active; all updates had been installed as rerequired.
I tried to turn it back on and got the error 0x8007000D code; "More information" fits the description "these data are incorrect. I entered the Product Code and tried that gave the same answer.
Choose one of the other options, I tried to activate by the automated phone system. When ID Setup page, I don't get the code generated; even the boxes are not visible with just the numbers 1 to 9 above where I expect the 54 digits to display.
I ran the Microsoft Genuine Advantage Diagnostic Tool - Version 1.9 0027 0 to see if that might shed light on the issue. The tool gave:
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: invalid license
Validation code: 50
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 322WH - J7BTX-4YDWJ
The Windows Product Key hash: EtnVPje5X + sPSkDjXul3JI288us =
Windows product ID: 89587-OEM-7347626-17174
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.0.6002.2.00010100.2.0.001
ID: {E90D811D-0868-41AB-BA0B-D2B4A7B68088} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Ultimate
Architecture: 0 x 00000009
Build lab: 6002.vistasp2_gdr.120824 - 0336
TTS error:
Validation of diagnosis:
Resolution state: n/a
Given Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002
OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002
OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Users\Admin\AppData\Local\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowed
Analysis of file data-->
Other data-->
Office details:
Content Spsys.log: 0 x 80070002
License data-->
C:\Windows\system32\slmgr.vbs(1000, 9) (null): these data are incorrect.
Windows Activation Technologies-->
N/A
--> HWID data
N/a, hr = 0x8007000d
Activation 1.0 data OEM-->
N/A
Activation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC0051 032808 APIC
FACP A M I OEMFACP
MCFG 032808 OEMMCFG
032808 OEMB0051 LASRYVITRAGE
I checked the other responses on this site and was able to identify a solution to this trawl. I then rang the number of activation of phone service and ultimately refusing to press any button when the voice prompted me and received a person in India. I tried to go into the menu system and after four attempts that ending with the beingdropped of the call, I gave up on that game this call lasted 5 seconds that I asked the young woman at the other end a little louder and the appeal was abandoned.
I went through the process again. I'm a young boy who, after registering my name and my number, kept wanting to call me by my first name. This boy had a strong accent or my ears listen with a strong accent; After that I asked him to repeat what he had said for the umteenth time, the call is dropped. I tried again, the next boy began to taking me through the details of same there is no trace of call me first! After going through the activation process, ' it's because you selected "Caps Lock" key has no ' a diagnosis so after stupidly, we went through the process three times, he admitted that he had reached the end of its scenario and said that he passed me to another agent.» The call transferred correctly and I found myself with a boy with a Central American accent. After the next through details - 15 minutes, it seems Microsoft is unable to transfer information from one country to another - this youth said that I have called the wrong country Chad, and that I would have called the number in the United Kingdom. After that I owe her aknowledge and apologizing for his three errors; that he assumed that I had called directly, the second that he did not ask his self, his client, what number I had composed, the third that he had forgotten that I told him that I had been transferred from the India Call Center. I asked to speak to his manager, he said he would transfer me and the call dropped.
Once more the breaking - and this time I'm back to a young woman in India. I asked a number of folder I was having to repeat the same information, she refused and after I had as my my agin telephonenumber, she said that there was no record of my previous calls. An hour and a half of my life sank without a trace. At this point I remembered, why I have cleared my desk of the sharp impliments and heavy objects; the risk of self-injury and violence to others must be reduced. Finally, the young girl generated a file number for me, 1187937351 and then told me that the technical team of the United Kingdom ends at 18:00. So, not quite a 24/7company, eh Microsoft?
I need now start the process again tomorrow unless someone reading this can mount an illumination. My Vista installation had worked; It now States that it is "not true." I can't turn it back on.
Help!
Please try first to re-create the license store.
Re-create the license store
Go to start > all programs > Accessories
Right-click on command prompt and select run as administrator - accept the UAC prompt
Run the following commands in the command prompt window, press enter at the end of each
net stop sppsvc
(expect that the service is stopped before entering the following lines)
CD %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
Tokens.bar tokens.dat REN
net start sppsvc
slui.exe
After a few seconds, the Windows Activation dialog box appears.
You may need to reactivate and/or re - enter your product key or Activation can occur automatically.
If you are prompted for your key, use one on the COA sticker on the case of the machine
Restart and after returns with a new report MGADiag
Tags: Windows
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Currently, your copy of windows vista is not activated. If you have the product key with you, you can activate your copy of windows.You can find your product key on your computer or inside the Windows package installer disk-based.
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Kind regards
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Try these steps and see if it helps:
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1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
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5) stay on the phone (do not meet all the automatic guests) and wait for a person to help you with the activation.
(6) explain your question clearly to the support person.
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Yesterday a notice appeared on the lower right of my saying (black screen) desktop "Windows 7 Build 7601 this copy of Windows is not genuine." The computer is a Dell XPS1702x I bought the 29/08/2011 and never had a problem before. I have two drives to Windows 7 Ultimate and Office 2010 Professional Plus, that are installed on the system. I have read other threads and will display the results of the diagnostic MGA. The computer seems to operate normally, other than the appearance of the desktop. Thank you.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Code of Validation caching online: 0xc004c4a2
Windows product key: *-* - QTKDC - 9JP9R-7YQ4W
Windows product key hash: LAa5VzOauhifbpkarThaNnoxIHE =
Windows product ID: 00426-068-4219667-86449
Windows product ID type: 5
Windows license type: retail
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.120830 - 0333
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{E5A1FFBC-D2C9-4557-BA42-B2E0669F584D} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-7YQ4W 00426-068-4219667-86449 5 S-1-5-21-4293924323-3853597980-1831477738 Dell Inc. Dell XPS L702X system Dell Inc. 18 20120618000000.000000 + 000EC9E3D07018400FE 0409 0409 Time(GMT-05:00) Standard is 0 3 DELL QA09 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Ultimate edition
Description: operating system Windows - Windows (r) 7, retail channel
Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00172-068-421966-00-1033-7601.0000-2442011
Installation ID: 008665674842846195738000375140722936785755011313905813
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: 7YQ4W
License status: Notification
Reason for the notification: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Time to trust: 24/01/2013 07:59:54Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
Beyond: 0 x 0000000000000000
Event timestamp: 1:23:2013 16:52
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:--> HWID data
Aware of Hash HWID: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAln1W4vQ2TmMiVNAr9pa + 9oRerDiUMS5zActivation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC DELL QA09
FACP DELL QA09
HPET DELL QA09
MCFG DELL QA09
QA09 DELL SLIC
SSDT DELL PtidDevc
ASF! REFERENCE DELL QA09
SSDT DELL PtidDevc
SSDT DELL PtidDevc
SSDT DELL PtidDevc
UEFI DELL QA09
UEFI DELL QA09
UEFI DELL QA09ignore the error message. the report will still be copy and paste.
Activation and Validation issues more look the same on the surface, but can have many different causes and bugs. This is why we ask a diagnostic report and it is also why we are asking that you create your own thread for your question (in other words, do not post your question in another thread).
It is simply too complicated to try to resolve the multiple problems in the same thread.
How to post in your own thread
http://answers.Microsoft.com/en-us/page/FAQ#faqGettingAnswers5
-
After a restart/virus scan (after the large recent Windows Update Microsoft), I see on the background one right part of my screen:
Windows Vista (TM) Build 6002 this copy of Windows is not genuine.
I looked at the system screen and it shows only: Windows is activated.
I ran Microsoft Genuine Diagnostics tool, and it shows:
Validation status: genuine
Validation code: 0N/a for resolution state (probably because he thinks that the installation is correct).
Don't know what the issue is here? Does anyone know a fix for this? I would rather have not shut down the system after 30 days of work!
Thank you!According to the report that you have posted, you should not see a non-genuine problem - the report is clean.
If you are indeed to see a non-genuine notification, then is that from time to time, or is this all the time?
If it is present only from time to time, you have a race condition - and those can be a nightmare to solve, because they disappear as soon as you look at :) They are often caused by antivirus programs in conflict with other programs running
If it is there all the time, then try the following.
Vista license store is perhaps damaged or its data can be ruined somehow. Please try the steps below to re-create the store with the correct data.
(1) open an Internet browser window.
(2) type: %windir%\system32 in the browser's address bar.
(3) find the CMD.exe file
(4) make a right click on CMD.exe and select "Run as Administrator"
(5) type: net stop slsvc (it may ask you if you're sure, select Yes)
(6) type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareLicensing
(7) type: Rename tokens.bar tokens.dat
(8) type: cd %windir%\system32
(9) type: net start slsvc
(10) type: cscript slmgr.vbs - FLIR (it may take time for this will be complete, please be patient)
(11) restart your computer twice.
(12) you may need to enter you product key and activate it. -
This copy of Windows is not genuine after updating Windows 10 and return to Windows 7 Ultimate
When I've updated to windows 10 using the windows icon free 10 in the corner, it didn't appeal to me, so I used the button restore to go back to windows 7. After he turned back, a saying watermark "Windows 7 Build 7601 this copy of windows is not genuine" I don't know what happened and only happened once I started windows 7 Windows 10. Someone help please!
I suggest that you run the diagnostic tool Microsoft Genuine Advantage in normal mode and copy and paste the results into a response for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012
Run the tool and when it ends, click the copy button, open a text such as Word or Notepad file and select Edit, paste. You can paste directly into an answer here. Open a response, right click and select Paste.
-
"Windows 7 Build 7601 this copy of Windows is not genuine" after several teething problems
Well, a few days ago, I had repeated problems where after my machine has started, things were not running right. Several programs that start automatically at startup were suspended, others were not run at all and I had to reboot several times in a row until I was a session that would normally be. This last day, he won't even be me a normal session.
And then I got the dreaded error "this copy of Windows is not genuine" and it starts just a black screen and I do not get any further. (I started this time in Mode safe mode with networking). I have a disc of Win7 Pro DVD bought Age of return and progressed through several machines with it. Always a machine at the same time, of course.
MGADiag output follows.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 50
Validation caching Code online: n/a, hr = 0x8007043c
Windows product key: *-* - 63PWH - 7827 D-H6DXC
Windows product key hash: 0Eb + 4si3XqLKounuUi41qzHBtps =
Windows product ID: 00426-OEM-9154295-97930
Windows Product ID Type: 3
Windows license Type: OEM System Builder
The Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {1C2298F9-ADDF-430E-A50E-B8F1D185EBF5} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed by: Microsoft
Product name: Windows 7 Ultimate
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.150928 - 1507
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x 86) \Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{1C2298F9-ADDF-430E-A50E-B8F1D185EBF5} 1.9.0027.0 6.1.7601.2.00010100.1.0.001 x 64 *-*-*-*-H6DXC 00426-OEM-9154295-97930 3 S-1-5-21-118719561-41743233-1106231141 MSI MS-7693 American Megatrends Inc.. V2.0 20130107000000.000000 + 00039A23507018400F2 0409 0409 Time(GMT-05:00) Standard is 0 3 109 Content Spsys.log: 0 x 80070002
License data-->
On a computer running Microsoft Windows non-core, run ' slui.exe 0x2a 0x8007043C' to display the error text. "
Error: 0x8007043CWindows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: n/a
Beyond: 0 x 0000000000000000
Event time stamp: n/a
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: not registered - 0x8007043c
Output beyond bitmask:--> HWID data
Current Hash HWID: LgAAAAEABAABAAEAAAAAAAAAAQABAAEAHKJqUfyIVPIQM9qMgApc5ZQ3TjBudQ ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID consistent: n/a
BIOS information:
ACPI Table name OEMID value OEMTableID value
ALASKA APIC HAS M I
FACP ALASKA A M I
HPET ALASKA A M I
ALASKA MCFG A M I
FPDT ALASKA A M I
SSDT AMD POWERNOW
IVRS AMD RD890SWell, it's flipping strange... NOW everything is back to normal. oO that everything started automatically starts very well and not more "this copy of Windows is not genuine" message. I didn't have anything under the hood to fix, he has finally decided to go back to normal. :/
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