Vista - problems installing of Adobe Reader 9.1, Silverlight and Service Pack 2

Last week, my computer froze with a black screen.  Person software Dell in India has accompanied me through the webcam and drivers and reinstall Vista.  Since then, I can't open .pdf files, watching movies from Netflix or download Vista service pack 2.  I tried all the things I could find in the forums here and elsewhere.  The last thing I tried to download was Adobe Reader 9.1 and I'm able to save to my desktop but when I double click the icon and try to install this is the error I get:

Error 2755. Server returned an unexpected error 1632
Try to install the package
C:\Users\Jano\AppData\Local\Adobe\Reader
9.1\Setup Files\AcroRead.msi.

weaver400,
I suggest a few things at this stage.  First of all, I would like to check the hard disk for errors.  This link will guide you in this process: http://windowshelp.microsoft.com/Windows/en-US/Help/bc1393cf-9f9c-79c7-0f91-9337c2c41f811033.mspx

Once that works I suggest creating a user profile, make sure that it is set to administrator level, then log in there and attempt to run the SFC from there.  Here are the instructions to create a new account:

1.

Open accounts by clicking the Start button, clicking Control Panel, clicking user accounts and family safety, and then clicking user accounts.

2.

Click Manage another account.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3.

Click create a new account.

4.

Type the name that you want to assign to the user account, click an account type, and then click create an account.

Let us know the results. Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

Maybe you are looking for