Vista - problems installing of Adobe Reader 9.1, Silverlight and Service Pack 2
Last week, my computer froze with a black screen. Person software Dell in India has accompanied me through the webcam and drivers and reinstall Vista. Since then, I can't open .pdf files, watching movies from Netflix or download Vista service pack 2. I tried all the things I could find in the forums here and elsewhere. The last thing I tried to download was Adobe Reader 9.1 and I'm able to save to my desktop but when I double click the icon and try to install this is the error I get:
Error 2755. Server returned an unexpected error 1632
Try to install the package
C:\Users\Jano\AppData\Local\Adobe\Reader
9.1\Setup Files\AcroRead.msi.
weaver400,
I suggest a few things at this stage. First of all, I would like to check the hard disk for errors. This link will guide you in this process: http://windowshelp.microsoft.com/Windows/en-US/Help/bc1393cf-9f9c-79c7-0f91-9337c2c41f811033.mspx
Once that works I suggest creating a user profile, make sure that it is set to administrator level, then log in there and attempt to run the SFC from there. Here are the instructions to create a new account:
1. |
Open accounts by clicking the Start button, clicking Control Panel, clicking user accounts and family safety, and then clicking user accounts. |
2. |
Click Manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation. |
3. |
Click create a new account. |
4. |
Type the name that you want to assign to the user account, click an account type, and then click create an account. |
Let us know the results. Mike - Engineer Support Microsoft Answers
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Tags: Windows
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